ZZ Gutter

Stephanie O.

Updated review: the work was done. The rep came but didn't knock in the door so I didn't kno he came I thought he was a no show so I left not knowing that he had been there and gone. I found the invoice on my front porch and contacted Felix to let him kno I saw it and a check would go in the mail Monday (this was a Saturday). While I did not initially like what appeared to be a lack of communication and follow up, the end result is the work was done and it looks like it's done well from what I see (but I'm not a pro). For that reason I am updating the review from 1-Star to 3-stars. I would use them again because he is reasonably priced and maybe my experience was just an exception I'm sure it will be better next time.


Not professional at all. They don't follow through with their emails meaning they sent a quote then I said ok let's do the work. Had to wait a week for another response that said what's my phone number but no one called. Another few days to a week, what's the address? Then another day I ask what day can u come? Another day I get Saturday. Another message I have to ask what time? Then I get 1030a. It's now Saturday 3/24 at 1038a no call, no text, no response to email. I have planned my whole day around getting this done. This company is not professional and they are inconsiderate of a customers time. I will find someone else to do the work. It is not my intention to pay for work and have to beg for and chase people down for responses and consideration.

Christine Z.

I sent a request through Yelp for gutter services on our three-story townhome. While I did receive a response via email the next day, the message was just requesting my address. About a week later, I finally received a telephone call from ZZ Gutter Company asking about our project. Needless to say, I went with another company that was able to schedule my appointment the very next business day. Not professional at all.

Wesley M.

Timely, professional, and reasonably priced. I'd highly recommend. They were able to match the previous gutter perfectly and cleaned up well.

Tracey L.

This company is terrible! Felix came out to give us a quote and said he would call these other people to install a pipe into the drainage system behind our home, then come out and install the gutters. The people that he called showed up and did their part and then Felix never returned our calls or instant messages, nor did he show up to install the gutters. This was over 2 weeks ago and we still do not have gutters. That is fine though, I'm sure someone wants our money!

Sweets And Popcorn ..

We had a couple of gutters installed, gutter screens installed, leaking gutters sealed, and rain chains installed. I thought it would take all day but Felix and his assistant completed the job in less than two hours and best of all, everything works perfectly. Was extremely impressed with Felix's communication and his ability to start the job not longer after I received the quote. He was also very good about getting the quote to me quickly. I would not hesitate to recommend ZZ Gutter Company for any gutter needs including repairs.

Michelle W.

Felix from ZZ Gutter was an great contractor to work with. We have a three story townhouse that's very close to our neighbors property and was not an easy job. A previous larger well-known contractor had come out, and did not respond back due to their reluctance to take the job. Felix with ZZ Gutters acknowledged the difficulties involved, and proceeded to do the job quickly, efficiently, and professionally. I would highly recommended ZZ Gutters to anyone needing this type of work done.

Liz S.

Felix and his crew did an incredible job on our new gutters-quality work and a great knowledge of what's required to get the job done. It's a very easy process; Felix gives a quote on the spot and is able to do the work very quickly afterward, where he is actually working with and supervising his crew. The job was completed in one day, the area cleaned up nicely. There are many colors to choose from so finding one is easy. Working with a true gentleman like Felix has been a pleasure. There will be no regrets when using ZZ Gutters!

Alice C.

After talking with Felix's and my insurance agents, I feel the insurance messup was perhaps related to inexperience with a homeowner asking for a Certificate of Insurance to be sent before starting a job.

Felix corrected the insurance certificate problem, with the correct paperwork to start the job emailed to me a few days before he arrived. The quote for Work Comp from his insurance agent was higher than he bid for this job, so I dropped that requirement. My own insurance agent advises me that many construction businesses in Tx don't carry comp because they are not required by law to do so.

Felix and his worker arrived a week later, promptly at the agreed time (0900) and immediately set to work removing the current debris filled gutters. The job was completed by 2:30 pm, including cleaning up all construction debris and hauling off old gutter material. The final results are very good and the price was reasonable.

The issue about insurance is one that Felix states he has not come across with residential construction before. I admit I am demanding, but I've worked in commercial construction settings (plant, trauma care) and have seen what happens when someone falls off a ladder/roof/pipe rack, etc.. I will have Felix's company continue to service my gutters, including cleaning, and removing and replacing them when I have the roof replaced later this year. I would recommend his work to others based on his dependability on showing up on time for a quote and the job, taking accurate measurements, presenting a readable bid sheet, no pressure presentation, personal work on the job including supervision of his worker, organization at the work site, and clean up after job complete.

Evelyn G.

Great customer service and Felix was very professional - thank you for all your hard work !

Lindsey L.

I highly recommend ZZ gutter company because my own experience. Moved to a brand new house recently only find that the gutter from the builder only cover the front house. With the rain recently, the side and back of the house is a disaster. The flower bed is ruined. Called ZZ gutter, I am impressed with their efficiency. The guys are knowledgeable. They know their business very well based on their rich experience. The price is reasonable. The most important part, the gutter works very well, it could nicely accommodate the complicated roof design. Now, I could relax when there is downpour.