Yorkshire Roofing

Partha G.

I just had my roof done this month. Yorkshire Roofing did a great job and with fair price. I will recommend them to my friends - very reliable service.

Thanks for everything.

Partha

Beth M.

I contacted Yorkshire to get an estimate. Given that I am not a roofer, I wasn't sure if my roof was due for a repair or needed a complete replacement. Unfortunately, now that Yorkshire has come to my home, no matter what I needed before, I absolutely need repair work done now. Let me explain. There are three major gripes I have with the individual that came out to my home. I have two roofs, the primary roof on the 3rd floor (tar & gravel) and a foam roof on the second floor.

The first, and most important issue I have with Yorkshire was that the guy giving me an estimate put a hole in my roof. He came with his own ladder that was missing a rubber protector on one of the legs. When he put the ladder down and crawled up to the 3rd floor roof, he gouged out my roof. Granted it was an accident, but when I pointed it out to him he literally said ""well, I don't have anything on me to fix it...don't you have something? Do you have a band aid, hahaha."" When I said, ""no,"" he said ""what about toothpaste, hahaha."" He admitted he knew about the missing rubber on his ladder but forgot before putting it down on my foam roof. On top of this, rather than offering to fix the problem he made jokes about it and kept asking me if I had something around that I could use to fix it (not that HE could use to fix it, but that I could use to fix it).

The second issue was that before this guy damaged my property, when I was asking him if the roof could be fixed rather than completely replaced, which is what he was trying to sell, he kept saying ""well, I don't know."" When I pushed a little harder he admitted that they didn't like to do tar & gravel and that they pretty much exclusively used this other system that was much better. It's fine if you don't do tar & gravel, but don't try and sell me on a completely new roof if maybe there is someone out there who can make some light repairs. I'm all for honesty, and if he had been honest I might have considered using them for a future full replacement (that was before he damaged my roof of course)

I have had to deal with lots of vendors before, but none of them have damaged my property in the process of providing an estimate. On top of all of this, there is issue number three...

I emailed Yorkshire through Angie's List informing them of my experience. Not only did I not receive any response to my email, but I never even got an estimate after sitting down with the guy for over an hour & a half. I consider that unbelievably poor management, accountability and customer service. Had someone actually responded to my email, offered to fix the damage, or even just given me a sincere apology this review may not have made it online.

Unfortunately, their approach of brushing it under the rug and hoping the problem will go away seems to have backfired. Is this how Yorkshire handles issues with the roofs they install? If I had a roof put in by them and it leaked, would they conveniently ignore my emails then as well? Luckily, I was able to figure all this out before hiring them to do the job.

Kim W.

We just had a new roof put on our house in Union City. I just want to say the guys did an awesome job and it looks great. We'll recommend your company to anyone that's looking to putting on a new roof. Thank you again for an awesome job. Yorkshire Roofing rocks.

Jimmy D.

What I learned in the process of finding a roofer is that they tend to be very flaky! Not Yorkshire Roofing!! I called for an estimate and they were out by the end of the week! Dan was very thorough and great with the estimate. Laid out all are options and went into depth about differences. This made me very drawn to them as we'll as the financing they offer. Being a first time home buyer with no extra cash laying around this pretty much sealed the deal and I'm happy it did.

I did my homework and got a few more quotes from the people who actually showed up. Yorkshire's pricing was very competitive amongst them all. Dan was persistent and followed up with me a few times but I wasn't ready to pull the trigger and it hadn't started raining. When it was time I met with Dan on a Wednesday to finalize and sign the contract, Dino called me on Thursday and put me on the schedule for the following Tuesday! On Wednesday night I had a brand new roof a day before the rain came and Thursday morning the inspector came job complete. The only thing I had to do was put out an extension cord under my garage door. Yorkshire roofing handled everything from a-z making the whole process hassle free! The workmanship they displayed along with their promptness of getting the job done was incredible! They were extremely clean and cognizant of my property(pool, pets, etc.)

Bottom line Yorkshire Roofing were extremely professional and easy to work with and the quality of product I received was second to none! I highly recommend them for any roofing needs!

Jeff O.

When you spend this kind of money, you want it done right! Well mission accomplished . The father and son team (Doug and Scott) make it worth every penny! I would recommend these guys to anyone that wants a hard working team that is done right! Thanks guys!

Misha H.

We had them redo our 20 year old roof. We got several bids, but they were willing to work with us to get a quality product with a competitive price. Since the roofing materials were new, our homeowners' association need copies of brochures and letters and whatnot to approve our new roof. John, our estimate guy, was helpful in getting the information and answering all of our (the HOA's) questions.

Once the crew came out, they were polite, thoroughly cleaned up after themselves and completed the job in a timely manner. They started on Thursday and when they couldn't complete the job before it got dark on Friday, they came back on Saturday morning to finish up.

And just this morning, I got a call from Dino the scheduler that the city inspector would be out, so they took care of everything from start to finish. I highly recommend their services!

Celia F.

We have a combination mansard/flat roof on a multistoried house in the mountains. A combination steel/membrane roof would be very desirable from a fire point of view, we thought, so we proceeded to look for some roofers to bid for the project. We found only two that would even work in our area and had experience installing steel roofs. And only Yorkshire Roofing would even bid on the project. Two years later we are still absolutely delighted with our new roof! The white membrane on the flat part and the insulating layer underneath the steel shingles on the mansard part keep the house significantly cooler, and we feel much safer than we did with our worn, flammable cedar shingles. It all looks so much better than what was in place that it's like living in a completely different house. There were a couple of additions suggested to the original bid as the job progressed, but all extra work was necessary and made for a better end result (for instance, we had forgotten about the carport roof!). They did an amazing job, under difficult conditions, and we continue to be delighted with our Yorkshire roof!

Michael A.

I wanted some dry rot repaired, broken, missing tiles replaced. Thought a handyman would be fine, but a painting contractor suggested that a real roofing contractor would be better.

Len came out for the estimate. Yorkshire Roofing seemed like a good local, family owned, real roofers. Went by their office a few times to finish the details of the work, and were told we would be put on the schedule. After the rains began to subside, we called back to schedule.

A crew of two came out and knocked the job out in two days. It took another third day to complete some T&M work replacing some stringers in our arbor.

Another painting contractor commented on the quality of the roofing work, and wanted to know who they were. I had flashing installed where there hadn't been, and was told that some just shove the flashing under the tiles. I told him that Yorkshire had removed three rows of time before placing the flashing. Dry rot removed, beautiful flashing end caps installed, house was ready for painting.

Yorkshire Roofing does great work, and prices are reasonable.

Eddie A.

We just recently re-roofed our home. Got 4 different quote and Yorkshire was the only one that gave us the exact quote that we wanted.

We wanted to have some one who will do a one stop shop for not only the roof, but adding sky lights and solar tubes. Not only was the price very competitive, the sales person (John) did a wonderful job in coordinating the job that went very smoothly.

The work was done professionally (though we had sprinkler pipe that was accidentally broken by a worker), and the job was finished in less than 3 days.

Finally, after a month have passed since completion of the work, I needed some additional paper work for PG&E rebates, and John promptly help fax over the paper work the day after I called.

I highly recommend Yorkshire.

R M.

These guys are great! I called them out because I had a leak and I thought I needed a new roof, they came over and said that my roof is fine. They looked it over and found that it was the siding that was leaking. They didn't even charge me for finding the problem.