Worthmann Roofing & Gutters

M J.

Don't use this company!!!! They told me I needed a new roof because of a small leak around a vent stack. Being a first time home owner and having a 10 year old roof, I agreed not knowing better. After a $13,000 new roof on my 1000sq ft home in Gainesville Florida, I STILL HAVE THE SAME LEAK. I have called Worthmann back out 4 times and each time instead of replacing the 10 year old vent stack, they just keep plastering more tar around the pipe and surrounding shingles. It is a MESS and STILL LEAKING. Wondering what else they did and didn't do correctly. Worthmann owner will not reply to emails and phone calls. This company has a sales team that seems honest but then the company does not follow through with promises. DON'T TRUST Worthmann and be prepared to get a lawyer.

Sarah L.

Deceptive Sales tactics: The sales person told me verbally and in writing during a text exchange to clarify terms of the contract that they would also do minor repair to woodwork that squirrels had damaged where the roof meets the house. This was an important reason I selected this company over competitors. They did not do the work and when I asked about it they insisted they never agreed to do it. After I showed a supervisor the text exchange they admitted the salesperson did state they would do the work but also stated it wasn't actually in the contract and so they only offered me $350 off the total cost.

Paige G.

Worthmann responded to my initial inquiry promptly and professionally. Pricing, materials, and scheduling were transparent and well-communicated. During the roof and skylight installation process everything went smoothly and cleanup was thorough. Site supervisor Israel was excellent at keeping things moving and making sure I was satisfied with the job. Highly recommended.

Stacey B.

This company tried to charge my friend with things she paid for herself. She had to fight them during a very different time. They saw her receipts and relented but never apologized and did charge her for work they didn't do because she couldn't prove it and needed to proceed with her refinance.

Maritza R.

Bad business practices. Quoted me a window and then changed for lesser product right before start of project with no discount in price. Decided not to go with windows but do siding with them then the communication within the company and us fell through. They said they could not contact us. Allthough when they cancelled the contract after having agreed to wait for the window installer to finish they had a way to contact us. Would not recomment to my worst enemy.

Ryan W.

I had Worthmann out last year to look at a leak and quote a total reroof. For the repair, job too small. Fair enough. For the reroof ... I'd say how much they quoted but it was laughable and would sound unbelievable. At least they were timely in getting out to me but worthless (pun intended) thereafter. I don't like to post bad reviews but I have since heard from multiple others (homeowners and contractors) that recommend staying away. Maybe my experience was an exception but ask around.

T.j. M.

Called, I believe the owner answered. He asked if he could come out the next day to give a free estimate. The next day, I waited all day. He did not call nor did he show. The second day, nothing again. I would not call him again, because his actions are unreliable. I expect that professional would have called to reschedule, but that never happened.

Gwenda W.

We do not advise using this company. Our experience with them was fraught with problems. The first one was an increase in price. They had provided a quote/estimate/bid for the sellers of the property we bought in December. When the sales agent remeasured, he said he had made a mistake in the calculations and needed $1740 more on an $8160 contract price. We had already signed and agreed to the first price and now needed more money to get a new roof. On the day they began tearing off, a worker stepped through the roof, causing a huge hole in the ceiling and dumping dirt and debris onto a desk with work papers on it. We immediately notified the office that this happened, and they told us we neglected the roof, it was our fault, and that's why the damage occurred. When told we just bought the house, they then said roofing was dangerous work, and these things happen, and they weren't responsible. We asked if it is so dangerous, why wasn't a supervisor on the job? That didn't sit well, and from then on, there was conflict. We got where we wouldn't communicate with them and did so through a family member who had been in roofing 40 years. Worthmann refused to pay for the damages they caused when they stepped through the roof. We ended up taking care of it ourselves, but they didn't even offer to cover THEIR OWN MISTAKE. At one point, they were afraid we weren't going to pay them and stopped work. Of course, they were paid for their work, but they didn't deduct the cost of repairs to the ceiling. They claim their contract doesn't cover damage to the inside, but this was caused by the outside actions of their workers.

Yes, the roof is nice, but any decent company could do a decent roof. What makes the value for dollar is customer service and good will and this company made NO effort to make good on their damage. DO NOT USE THEM. WAIT FOR A GOOD, DECENT, RESPECTABLE COMPANY.

PS. Drew just responded. I want to point out that what he rebuts can't be true. Before they came to provide the new roof, his agent repaired the leak to hold long enough to get the new roof. There had been no new leakage for a few weeks or rain to speak of when they finally arrived. So, a ""dripping wet drywall"" is a total fabrication. Also, our family member did not say that they were not at fault. He said they would NEVER ADMIT THEY WERE AT FAULT. Big difference (Besides, how can we be responsible for not maintaining a roof we had only owned three weeks?) Our family member suggested we were better off not letting them into our house. These people are dishonest. If being truthful matters to you as a consumer, then find another company.

Robert L.

I had a wonderful experience with them from the moment I called asking for an estimate. The office staff were very friendly and helpful and I had my quote within 48 hours! I obtained quotes from 2 others in town and the staff were rude when I called and my quotes took weeks to get back. Leon was with me from the very beginning and he was always available any day or time to answer my questions. When it came time to install the roof, the team was very organized and you could hardly tell anything happened around my house. They took such care to protect the surroundings and my neighbors went out of their way to tell me how they appreciated the job they did and no intruding on their spaces. I would not hesitate to highly recommend Worthmann and will in the future when asked about roofing companies.

TissuePro T.

Their installer did good job put the new roof in our house. We are very surprised when get the final invoice.... @$125 per sheet plywood...that are selling for $30-40 per sheet at Homedepot or Lowes.... Advice to the customer always discuss in front with them and compare with others... so you will not surprise with final bill!!