World Exteriors

J M.

Paid for roof gutter & downspout cleaning. Think I got the gutter cleaning after two visits. Definitely didn't get all the downspouts cleaned out since they were overflowing as soon as it rained. Took months to get them to come back to discuss the job not done, but never followed up to actually do the work. I had to remove and flush out the downspouts myself.

Would never hire to do a big job like a roof replacement!

B.J. R.

I called this company for gutter cleaning and repairs a couple of weeks ago. I left a message and they never even returned my call.

Bernie B.

While an estimator arrived within a few days of my call, I never received a proposal (for roof replacement) or a response to my attempts to contact them. I moved on with another contractor.

Ling Y.

I wish I could give a negative star. Please do not use this company if you have a high end tile roof to repair.

I purchased a house in 2013 and the roof inspection report said replacing a few tiles and sealing a few places. The cost to repair was $1000. I was impressed by the Yelp review for World Exterior and accepted Chris' proposal which promised to do exactly what the roof report said. I paid his quoted price and thought the job was done (the roof is pretty high and I cannot climb on top to verify). Their price was almost the same as quoted by the roof inspection company, but I thought World Exterior was a professional roof repair company and so I hired World Exterior. I trusted wrong.

This year I am selling the house. The buyer did a roof inspection. I was shocked to find World Exterior never replaced the broken tiles as written in their proposal. Even worse, they repaired the ridge system improperly, causing damages with an estimated repair cost of $3200.

I contacted Chris and asked that I should at least get my money back. After almost a month's phone calls and emails, I finally got the refund. But I still lost over $2000 by crediting the buyer with the full repair amount in the new roof report.

How can these people live with a conscience to cheat? If you call their office phone number, they announce that they are licensed professional roofers and you should look no further. They know that my roof is very high and I will not be able to verify their work. So they attempted to patch the cracked tiles instead of replacing them as written in the contract. The lack of ethics is unbelievable.

Walter S.

This company was the most professional I have encountered in over thirty-five years. Their sales rep (Chris) was excellent at evaluating the job and was responsive to both email and phone calls; they met their schedule on the money; their price was competitive and their work was excellent. We have solar panels on our roof so it was a little more complicated than a standard residential roofing job; they finished in three days! John's crew did the work and I couldn't be more pleased. Day 1 had the solar panels and old shingles off and the felt installed; Day 2 had the shingles on; Day 3 had the solar reinstalled (and they mounted my TV antenna base.) Clean up was excellent.

They have my highest recommendation.

Kimberly P.

We used World Exteriors 4 years ago to work on an issue with our roof. We had an issue and I knew just who to call! Despite being totally slammed with work due to the storms they got back to us and got us into their schedule within the week and on the day that I requested. They called to confirm and also called me twice during the day to update me on how their schedule was going and when I could expect them.

The team that came out was thorough and professional and worked into the early evening to make sure our issue was fixed and they charged a very fair price. I would definitely recommend World Exteriors to any of my friends or neighbors! Thanks for being there when we needed you!

Dianne T.

On Sunday I noticed water on the floor next to an exterior wall. It has been raining for weeks and my roof was leaking. I called several roof repair companies on Monday morning. All except one call went to an answering machine and those companies never called back. One company, World Exteriors, picked up the phone and I spoke directly to Chris. I explained to Chris that I was in the final stages of renovating my house and the new hardwood floor was scheduled to be installed in days.

Chris said he would personally come to my house in a few hours to assess the damage. He arrived right on time and determined the source of the problem: the gutters were clogged with mud and leaves and water had backed up under the roofing.

Chris committed to having a repair team to my house that afternoon! Salvador and Sergio arrived within hours. They cleaned the gutters and tore back the roof where the damage occurred. They replaced the felt paper / under layment and replaced the tiles. The job was done by 6:30 PM, less than 10 hours after I first called World Exteriors!

They also advised me how to prevent this problem from reoccurring in the future. I will call World Exteriors to clean my gutters periodically.

This company is professional and responsive. Their repair team (Salvador and Sergio) were outstanding. I highly recommend World Exteriors!

Winnie L.

This place is awesome as far as customer service goes. I called this morning to get an estimate, Chris came out to look at my patio roof in the afternoon. Unfortunately they don't do metal roofs, so ours don't qualify. However, both the guy I spoke to on the phone & Chris were kind and very helpful! Even tho I know they are probably swamped this time of year, they were still able to accommodate with grade A service! Highly recommend.

Arup R.

An update of my previous review. In January, George from World Exteriors called back saying that they were backlogged and were finally catching up. He scheduled the visit by a roofer to provide an estimate. We had the estimate for the roof leak as well as sealing all the skylights that we have have. We agreed to the proposal and finally on January 28th, the work was done. Chris Coelho from World Exteriors made sure that the work was done well. Based on the quality of the work I would rate them a 4 star. However, the ordeal from the first phone call on December 17th to finally the work being done on January 28th was not great customer experience. In the future, I would hope that World Exteriors would be better in setting expectations of the customers as to what they can or cannot do in a given time frame.

Gabriela O.

I have used World Exteriors twice now. We have a two-story house with fragile Spanish tiles in a forest. It gets totally covered with tree debris. They do a terrific job cleaning it and cleaning the gutters. It's a big job but they are very reasonably priced. Their guys are always polite and professional. I would recommend them any time.