Wolfy's Roofing

Susan R.

Don't use this company. He didn't know how to do their bids properly, milked the job after they started so I had to pay more, did shoddy worked that leaked and he wasn't willing to fix the leak so I had to call someone else to fix it properly.

Rob L.

Where to start?! Wolfy's team of guys were the best. They came highly recommended by my agent Debby Beck. My wife and I were completely impressed with how smooth the process was! The communication was great - being a curious guy I was asking a lot of questions and they were super helpful in explaining the process and how things looked under my old roof. They took their time and made last minute changes as we changed our mind on the roof color at the very last minute. I got up on a ladder today to look for myself and everything is perfect. The flashing and vents were all painted to match the roof - all the details taken care of. I would highly recommend Wolfy's roofing to my friends and family. A+

Terri M.

Excellent work! We had a major leak in our beach house. The owner sent out his men to tarp the area and avoid further water damage. He provided us an estimate and did an outstanding job on our new roof!

Andre M.

Project: replacing some shingles torn away by raccoons in the attic. Our Wolfy team of two was efficient, friendly, and completed the work the same day we got the estimate. Would use again!

Owen W.

He was recommended by a few friends for my mothers house in Carmel, but from the sloppy work that was performed and the mess left in the attic and lets not add in the lack of response to phone calls, I think your better off looking at other companies, he is not the cheapest and I was told he was one of the best but looks like things change. Going to talk to the city to see if this violates city building code.

His workers did all the work he didn't even inspect the property in question so all of this stuff is being found afterwards since my mother is not in the habit going into the attic.

1. His roofers blocks the exhaust pipe to the furnace, it started acting up so my mother called out the company that installed it and they found the pipe going to the roof had been blocked off ( This could have been very very dangerous ) so they fixed it for her, she called Wolfe and left a message but he never called back.

2. We had someone running wiring in the attic, he is also a house inspector and said one of roof vents was partly blocked and the other one was completely blocked.

3. The attic had tons of left over debris which should have been removed, plastic should have been put down in the attic when the roof was being replaced ( Wood Shake ), now it'sa safety and fire hazzard.

4. They sub'd out the rain gutter screens to a 3rd party and most of the screen have fallen into the rain gutter. The used what looked like thin netting, or a total waste of money.

I am uploading some photos to show the types of things left behind

David K.

Happy customer, thank you to Wolfies Roofing excellent job , I will definitely recommend your company two friends and family

Jesse R.

After hearing them on the Radio, "" I am so calling Wolf's"" I had called them, and didn't get any answer, so I called again and left a message with a 3rd party, and never got a call back, so I tried to call them directly today and did not get answer ""again"". someone should tell that guy on the radio that he will have to ""SO call Wolf's"" over and over and over! Better SO call another company!!

Nicholas K.

Had an issue with poor construction that led to a roof leak into an exterior stucco wall. First guy quoted me $1850 and he missed the real cause of the leak, so I called this company. The guy came out that afternoon and took all of about 5 minutes to diagnose the problem, telling me he couldn't see the work costing more than $600. We got the estimate for the job, at $925. And the estimate is just that, an ESTIMATE. Since we were in dire need of the repair, we agreed to the estimate and sent it back. (Note, no where on the emailed estimate did it state it was a contract). After several days, we hadn't heard anything so I called the business to confirm they received the fax. I was told someone would return my call. They never did. I called a couple days later and spoke to the owner who said someone would be out in a day or two. Good thing I was on my days off and didn't have to work. Who can plan on ""in a day or two""? So two guys fixed the issue in only 2 hours. We are very pleased with the work done but the issue we have is with their lack of customer service. I received a call from the business stating the job was complete and to pay $925. I explained I found it hard to believe that 2 guys working for 2 hours and materials for a 5x5 area would cost that much. I asked for a detailed invoice but never got one. Couple weeks later I got a call asking to settle the bill. I again explained my issue with the invoice and the gal on the phone became rude and said the job was done and I had to pay. I asked exactly what the costs where and she stated there was labor (no hourly rate provided), drive time to and from the job (never explained or mentioned in the estimate). At this point I figured she wouldn't help me so I asked for a detailed invoice to be mailed to me, and asked for the owner to call me. About 5 minutes later the owner, Wolfy, called. I explained to him I thought $925 was a little high for the work done and asked for details on exactly what the bill entailed. He went into the same speech as the gal I just spoke to, adding workers comp costs, gas, drive time from the ""yard"" to my house and back even though the two guys said they were going straight over to another house in my neighborhood less than a quarter mile away, driving out Monterey County into Santa Cruz County to get materials (really? there's no place in Monterey County that sells roofing supplies?). None of which was detailed in the ESTIMATE or verbally conveyed to me. He then said I signed a contract and have to pay what was on the contract. I explained to him we signed an ESTIMATE agreeing to the ESTIMATE and no where on the ESTIMATE did it state it was a contract. This just pissed the guy off, started interrupting me saying ""what's the issue, we fixed the problem."" I again tried to explain none of the costs he was talking about were stated on the estimate and he might want to detail those costs in the future. His indignant response was, ""No I don't. I don't have to."" You're right, you don't have to, but people want to know what they are paying for. I wasn't getting anywhere so I asked (again) for a detailed invoice listing all costs. I never stated I wasn't gong to pay, just wanted to see what I was paying for since their employee originally said $600 and the work ended up being more than that. When you go to a restaurant to eat, do you check the receipt to make sure you weren't charged for something you didn't order or overcharged, or do you just pay the bill without looking at it? Flakey and unreliable as far as returning calls and absolute shitty customer service over the phone. Two stars for fixing the issue in a timely manner. Will not be using them again or recommending to anyone else.

George I.

Poor customer service at the start.

I called Wolfy's Roofing to get a bid on a roof for a rental property. The person answering the phone answers ""Hello"". Thinking I reached a wrong number, I paused then said, ""Hello, I was trying to reach Wolfy's Roofing"". The person says, ""This is Wolfy's"". After waiting for a ""How can I help you?"" which I never got, I asked if they can give me a bid. The person got my information and asked me for my name. Thinking that management might want to be aware of the poor phone etiquette, I asked for this person's name. The person said this is Wolfy. So much for advising management.
Wolfy said they would be at the property the following Monday at 9am but they were a no show.
I guess they didn't want my business but it is just as well, I won't be calling them again.

Jim L.

John from Wolfy's Sunrise Roofing recently rechaulked the gutter junctions on our home. John called me back within 24 hours of my initial inquiry to Wolfy's. He was able to schedule and complete the work within about a week. He is a working supervisor of his team which I find important. His bid was competitive with two others that I received. John professionally explained the work before he began and gave me a thorough assessment of my gutters when he finished. He and has team were able to complete my large job in a long day for them, which impressed me. A day after he completed his work, we had a light but enough rain to test the junctions and none of them leaked. I would recommend John and Wolfy's as a result of this experience with them.