Williford Roofing

Sandy S.

WARNING! After receiving a contractor recommendation, I contacted Williford roofing, received a quote and paid a deposit. The deposit check was cashed the next day, but a week later I still had not heard from Williford to schedule the job. I called the office, they said Daniel Sinclair should have contacted me. When Mr. Sinclair finally called me he blamed the Williford Office for not notifying him. I was concerned, discussed my hesitation and Mr. Sinclair promised me his best crew would start the following week, 8:00 AM. The crew didn't show and I called Mr. Sinclair to understand why not. He indicated the crew was not allowed inside the gate, but he would have the problem remedied by the next day. Day 2, same story, no crew on site. but a different excuse. I did receive a refund check 5 days after Mr. Sinclair promised the check would be delivered. Nothing Williford or Mr. Sinclair said was truthful, sadly this review cannot characterize the work that would have been completed because Williford couldn't begin the job.

Stefan T.

Great estimate, good price, great job. They removed the old roof and put the new one on in one day. I appreciate their hard work and cleanup. I recommend this company.

Lisa B.

These guys are amazing!! I would have posted a review earlier but didn't realize Yelp had a place to review. They did our new roof in Feb 2019. Danial was prompt and easy to talk to about options. Highly recommend them for your new roof.

William E.

One star is too generous. I needed a professional to come out and evaluate the cause of why water was coming into my living room. Williford came and within 5 minutes (no water tests, no getting on the roof) diagnosed the problem as bad flashing around the chimney at a cost of $850. They performed the work (very messy flashing job). The next rain, water was still coming in the house. Williford came back and now said it wasn't the flashing but one side of the roof needed new shingles, cost $700. Work was performed and water was still coming in the house. They came back and now said it wasn't a problem with the roof but rather the chimney. Do NOT use Williford. Now dealing with them in small claims court. Williford does not respond and customer service is the least of their concern.

Molly S.

Called Tuesday to ask someone to check our roof for leak. I was told someone would call me as soon as possible. Never heard a word after giving them email and phone numbers. Called Friday. Spoke with someone else. They asked for the same information - told me ""the office is very busy right now"". I have called 5 times since Tuesday and no one has returned my calls. The advertisements on radio and TV that rave about how professional are not what I have experienced. I would not recommend this company to anyone.

Tiffany S.

Williford did a fantastic job on my roof! They were timely, quick, and efficient. I could not have asked for a better experience. Daniel and Brandon went above and beyond getting the job done! I highly recommend them!

Amber B.

The girls in the office were extremely patient and friendly with us. Great customer service all the way around

Christopher E.

I paid Williford Roofing $3,000 to fix a leak in my roof over a year ago. As of today, the roof is still leaking into my living room. They have been out 5-6 times over the past year to attempt to fix the problem unsuccessfully. I have had to replace my drywall ceiling 5-6 times (after any heavy rain event). They have refused to return to my home, will not speak with me directly and have referred me to their lawyer. I am going to have to sue Williford Roofing over a simple leak. The customer service is terrible and they have shirked responsibility for their repairs although they advertise a 15 year guarantee on all roofing work. Read the BBB and Facebook reviews before using Williford.

William W.

One star? More than they deserve. Horrible, totally atrocious customer service. Sent two quotes - fifteen hundred dollar difference. Asked for explanation and they started working. Building inspector failed there work three times but they wanted me to pay while they figured out what was wrong. Stay away.

Matt W.

I cannot recommend Williford for roof repair. Initially they took weeks to get back to us about performing the work they quoted. After settling on a date, they delayed showing up on three separate occasions. The third time pushed the work until AFTER Hurricane Matthew, which needless to say was not ideal given our leaky roof.

To their credit, they were here two days after the hurricane passed, only to charge us $350 to put some caulk around our leaky dormers. As I write this our dormers are leaking in the very same spots they claimed to have fixed. They also noticed our chimney needed repaired and said they would send a quote shortly thereafter. We never received the quote and no calls or emails were returned.