Western Roofing Systems

Eric H.

STAY AWAY FROM WESTERN ROOFING - THEY OVERCHARGE FOR SERVICES AND DO NOT HONOR THIER WARRANTIES. THEY ARE A CUT AND RUN OPERATION

Description of work:
I purchased a home that had an original shake roof that needed to be replaced. I received several quotes. One of the quotes was from a competing agency, but they discontinued doing residential roofing due to the demand for commercial projects and I was referred to Western Roofing Systems who said they would honor the quote. I decided on moving forward with them after getting a second recommendation from the father of a good friend.

The bad: 1- Owner Kevin Frost tried up upcharge me for services that were already in the original quote (replacing wood that had rotted - I pointed this out during our original meeting when he said he would honor the quote). He agreed to include these in the original quote which was over $33k for a 2400 sq foot house. Although it didn't cost me, I don't like trying to be baited and switched. 2- I'm now having leaks on a house with a brand new roof and despite being 18 months into a 5 year warranty, the company is not taking calls, or answering email.

STAY AWAY FROM WESTERN ROOFING - THEY OVERCHARGE FOR SERVICES AND DO NOT HONOR THIER WARRANTIES. THEY ARE A CUT AND RUN OPERATION