West Construction Group

Terry A.

West Construction Group put a roof on my has in 2024.
Jason met with us and explained the whole job procedure.
They did a great job for us.
We will recommend them to all of our friends.
Terry and Marilyn Aldridge
Allen, Texas

Gaye T.

I personally have not had WCG Texas complete a job for me but I would not want to at this point. I have a claim for the May 28th storm. WCG Texas was great. They came out to my home more than once and was all about helping me with getting the information I needed to the insurance company. Actually I am the one who got the information to the insurance company but after everything was filed and the first part of the claim had been processed WCG Texas let me know that they wanted to deal directly with my insurance company and for me to step aside. I let them know in person, via a phone call and an email that I did not want to do that. I have been through a homeowners claim and I am comfortable dealing with them. I asked WCG for estimates/quotes for the many parts of the damage and I was told that they just take care of everything (even though they are hiring sub contractors to do some of these jobs) and I don't need to worry about this. I wanted to see roofing shingle colors, types of roofing materials, etc to ensure we were getting the same quality we have in place now and I was told that the things I am asking for (to deal with my insurance company myself, to get estimates for the work that needs to be done and to get answers to roofing questions before they start to replace the roof) goes against their business practices and policies. I would love to know what Business practice and policy keeps a company from being transparent with their customers. What practice and policy wants to keep a customer in the dark from any question they might have regarding the jobs they are going to perform for them. I would be glad to share my email to them and their response making me feel like I am asking them to do something wrong or illegal. How is it wrong to want to know what is going on and what they are billing the insurance company for and why? Why do they want to keep that secret and away from the homeowner? I have asked for an explanation and we will see what kind of detail they give me. I will follow up once I hear back from them.

Joshua C.

WCG just finished repairing our roof, fence, gutters, etc due to a recent hailstorm. Tim was personable, informative and thorough and made sure his team did fine work. The WCG crew was responsive to all of our concerns and easy to contact. The construction crew did a great job and were incredibly clean. The roof looks great!

E S.

Excellent service on multiple projects I had completed. It was great working with George!