Weather Guard Roofing

Mark C.

Avoid at all costs!

This is what we experienced from working with WeatherGuard:
-Total cost changed without proof or receipts for charges that supposedly increased the final price.

-We were lied to about the discount we would receive for having their promotional sign in our yard. It was there for over 2 month and then were told they never agreed to a price reduction for the sign.

-Unbelievably poor communication. We literally went weeks without hearing from anyone via phone call, texts and emails. Were told it was due to sickness, then it was due to moving offices, then it was due to an overload of work after Harvey...could not keep his story straight. From the first work to the final payment it took over 4 months to get this completed simply due to the fact that no one would respond to us.

-Screens were damaged and when we expected them to fix them, it was turned back on us saying they were old. Thankfully we had photos to prove the damage their team caused and they did replace them.

-Had questions about a portion of our roof on the front of our house that was never addressed. Emails were ignored, unless it was emails telling us they wanted their money.

-The President of the company himself, told us many things that ended up not being true and could not keep track of his own word.

The roof is fine, and we are thankful to have it, but the process was the worst home improvement experience we've ever had.

Carol N.

For over a month I have set up three appointments with Weatherguard to come out and give me an estimate to replace roofs on two homes and windows. I've had three no-shows not even a phone call to let me know that they're not coming to give me an estimate. Customer service is extremely important to me and anyone else who has to sit at home and wait for someone to come to give them a bid. This is a very unprofessional company who apparently cannot keep a calendar and appointment setting accurate! Very unprofessional company definitely a thumbs down! This is a reflection of they're worth ethic.