Tugwell Roofing

Bari B.

Tugwell put our new roof on in less than a week in the summer. The crew was very polite and tried hard to clean up each day. We were able to use the financing option for payments which was nice. (The total cost was surprisingly more expensive than we thought it would be.)

Jean S.

Leaf guard problem solved, offered suggestions, made some changes to make it easier to live with pine needles! Thank you Tugwell roofing for standing behind your work!

Hailey V.

Extremely satisfied with the quality of work and the customer service from Tugwell Roofing!

We had a big job: A very big, old (120 year old) home in Chico. It required a double tear-off (metal roof on top of wood shake), as well as all new plywood and multiple carpentry repairs. The original plan estimated the whole job would take 10 working days, but they somehow pulled it off in 6 days without compromising quality at all. We were super impressed with how friendly and professional all the guys were. They showed up early in the morning and hit the ground running every day. They even went above and beyond with our old dog, and were very sweet with her and conscientious of her whereabouts when doing the tear offs and making sure the gate was always closed.

Again, the quality and service of Tugwell's work was excellent and we would recommend them to anyone after the great experience we had!

A. R.

TL;DR
The 'quote' was outrageously overpriced and they vastly overestimated the amount of work that needed to be done. They were just hoping I was stupid enough to not gather any other quotes and just replace my entire roof. They make more money that way.

Full story
I had a minor leak in my roof in one spot. They sent out someone to inspect the roof and prepare a quote for me. He spent 10 minutes walking around on the roof inspecting things and taking measurements. He didn't even get inside the attic to check the condition of the boards near the leak. He came back and said I needed a total roof replacement and gave a rough estimate of about $13,000, but that a more detailed quote would be sent to me later. I asked what just a repair would cost. He said they wouldn't guaranty repair work and that he couldn't give me a rough estimate on that, it would have to wait for the proper quote.

I asked what exactly was wrong with the roof. He said the valleys of the roof were not installed correctly and that is the source of the leak. Bear in mind, he never actually went into the attic to see where the leak originated. He was eyeballing it from outside. He made no mention of the condition of the roof material itself. My shingles still have many years of life in them. I only have 2 short valleys on one side of my roof in a gable that extends over a small part of the house. So, for a minor leak in an area of the roof that is only about 250 square feet of a 2,000 square foot roof he wanted to do a total roof replacement and charge more than double the cost to replace a roof of that size.

Well, I waited a few weeks for the bad news to roll in (the full quote) and got nothing. No call, no letter, no follow up at all. I guess wanting a repair and not a total roof replacement meant I wasn't worth their time. The Greed is strong with these people.

Well, I got quotes from other companies and did some price research of my own. I got some interesting results. For a roof of my size, on a single-story house, which is standard three-tab asphalt shingles and a standard pitch (ie easy to work on), the high end going rate for a total replacement is about $6,000-$8,000. That is for 30-year life shingles. They said they wanted almost double that. And guess what? Not a single other company that came out said I needed a total roof replacement. One other company said it would be best to replace all the roofing on the gable but even they said the other 80% of my roof was fine.

Do not hire these thieves. They are gouging their prices, lying about the amount of work that needs to be done, and don't follow up when they say they will.

Aaron F.

Fast, efficient and clean. Nice people to work with. We had no problems and new roof in less than 2 days.

Craig M.

If you live in the Lake Almanor area don't waste your time calling this company since they won't do business with you.

Doug H.

I had my roof done a year ago by Tugwell and they are excellent. They kept the job site clean and swept everything every day. They fixed another contractors mistake and my house no longer leaks and I can say enough good things about them.