Tropical Wholesale

★★★☆☆ 3.3 / 5 (49)
Emergency Call


: 1351 S Beretania St, Honolulu, HI 96813
: (808) 263-1252
: http://www.tropicalwholesaleonline.com

Company Overview

Since 1975, Tropical Wholesale has proudly served the Honolulu community as a general contractor and wholesale supplier. We focus on window installation and wholesale, vinyl siding, hardy board, tub-to-shower conversions, bathroom renovations, kitchens, roofing, roof coating, gutters, PV solar, remodeling, patio covers, flooring, and much more. Our family takes pride in delivering the highest quality products and beautiful results to our customers. Whether you need professional installation that meets warranty standards or are seeking unbeatable wholesale prices, we are here to assist you. Don’t forget, vinyl is final! Contact us today for more information! Matthew Houar has been locally owning and operating this business for more than 30 years.

Business Services

    Business Location & Hours



    Mon:9:00 AM - 5:00 PM
    Tue:9:00 AM - 5:00 PM
    Wed:9:00 AM - 5:00 PM
    Thu:9:00 AM - 5:00 PM
    Fri:9:00 AM - 5:00 PM
    Sat:10:00 AM - 4:00 PM
    Sun:Closed

    Recommended Customer Reviews

    Cyrus C.
    ★★★☆☆

    Had our bathroom and 7 windows done, work crew 2 guys did a great job installing bathroom and windows, window frames looks great lots of compliments form neighbors, screens materials at closer inspection sub par at the most screen frames flimsy not what I expected from a $20,000.00+ job had one screen torn at the bottom track damaged, called Mike Haur son of owner come by to take a look and agreed that it needs to be taken care of. One month later reached back to find out the status of repair was told by Mike H. to complain and call office to insist on immediate repair which I told him sounded strange being it a family business called spoke with owner Matt Haur who sounded concerned and more than helpful in resolving the issue which was done professionally by worker Jr. very pleased with repair thank u Matt and Jr. payment issues with Mike H. stopping by to check out how job was going which took him about 30 sec. then coming down stairs and saying came to p/u balance for bathroom $6400.00 no phone caa ahead of time so I could go to the bank to get check, had to rush to the bank while he said he'll wait till I returned. Done renovations done to our home with no inconvenience, this experience very unprofessional with payment collection needs more training in customer relations if we decide to do business with said company prefer to do business with Matt H. not Mike H. As it stands very unlikely to use Tropical still have 9 windows and glass sliding door. Just bad experience with Mike H.

    Mo H.
    ★★★★★

    My two bathrooms were just renovated by Tropical. I was very impressed with the way the renovations went and the very knowledgeable and loyal workers that came to my home. It felt like family. Everything was done as scheduled and to my satisfaction, so much so I'm having them change out all my windows. What's even more comforting is that it's a long time local company with long time local workers. Highly recommend Tropical. Thank you Matt, Ki, Steve, David and Mike. You all coordinated and work so well together.
    MO in Kaimuki

    Eva N.
    ★★★★★

    Tropical wholesale installed our windows in 2006. They are a family owed family
    runned business that really cares about ohana and the islands. We recently reached out to them and they were so generous to help us. Can't thank them enough for all the support through the years. Still love our windows after all the years.

    Julie S.
    ★★★★★

    It's been about 3 years now that Tropical Wholesale changed and installed my 2 walk-in showers and till this day, the owner Matt has always responded and been attentive to whatever issues I have with my shower, which isn't big deals at all. Matt, his wife, Sierra, Derek and Steve have always been accommodating, trustworthy and very responsive when u call them! it's hard to believe and read all the negative remarks of Tropical Wholesale for there were many family and friends who where referred to and who also changed and installed showers and no complaints from them at all! I still recommend anyone who asks me who did my showers to Tropical Wholesale cuz I believe and know from experience that Matt and his staff are all AMAZING and OUTSTANDING and their services are highly recommended! They do an AWESOME job, clean up and haul away and services are PROFESSIONALLY completed! Thank you TROPICAL WHOLESALE!

    Gordon A.
    ★☆☆☆☆

    No integrity! Spent $56,000.00 with this company and the windows installed continues to leak when it rains. The owner blames the manufacturer he uses but when the window company sent out a inspector they stated it was the installation. This is one year ago but the owner has and will do nothing! Do not trust this company! Don't pay your final bill if you use this company until you confirm nothing leaks. We put our trust in the owner but he is not trust worthy and has no integrity! I would not recommend this company to anyone! Bad, Bad, Bad company!!! DO NOT TRUST THIS COMPANY!!!!!!!!!!!

    Gary T.
    ★☆☆☆☆

    i am writing this negative review as a warning to others who does business with them. I spoke to the owner of the company about our bath shower glass door which came crashing down on July 5th. It was shocking and startled us. I asked him if he or someone from his company would come out and check it out. He said that was the first time he heard of such a thing and i told him it was the inner glass door that crashed which was hanging by a couple of clips. At the time it was installed I always thought why it did not have support from the bottom too like the outer door. Mr. Houar offered only excuses ---short hand, the trouble shooter is on vacation, the 4th of july holiday is coming, etc. i told him that we have not used the shower for about 2 years since it was troublesome to wipe and clean after each use, so we used the other bath. i told him if we were in fact using it at the time it crashed, we definitely would have been seriously injured. He did not seem perturbed by it. I would think that if it is the first time such an incident happened, he would be more curious to know why it happened especially since we have not used that bath shower for 2 years. Also, it may avert similar incidents again. He did say that he may show up one day. As a customer we don't need indefinite responses like that. Afterall, we can't have all the million glass shards sitting around in the bathtub indefinitely waiting for him. By the way, this is the second incident we had when we installed this bath shower in 2017. The first is the ceiling collapsed and one of the employees came to fix it. Two incidents are unacceptable and only shows incompetence and/or shoddy workmanship. i sent pictures and an email of what happened as he requested but even that did not get any response from him to do anything. i don't know how anyone can run a business like him in this competitive environment especially since this is a small island state as word quickly gets around. Poor workmanship and no customer service is a mark of a bad company. i would definitely warn anyone using this company.

    Mike B.
    ★☆☆☆☆

    Tropical Wholesale deserves NO stars. The owner Matt R. Houar is the biggest liar and doesn't honor his word to customers. He also uses his son Mike as a salesperson and he's very unprofessional. I paid $20,000 for new windows which arrived 6 months late and this was waaaay before supply chain issues. The windows they installed weren't even straight. The screens corroded in less than a year and the window locks continue to break!!!!! Matt preaches but local when the product isn't local!!!! And Matt is far from local!! Don't buy from that shyster!
    Amen!

    Rodney H.
    ★★★★★

    This company installed two showers in my 30 year old home. Work included demolition of the old showers and installation of new plumbing. We waited a few months for parts to come in. The work took about 10 days. 5 days per shower. The installer (Ki) paid very close attention to details. He made he kept the rest of the house clean while working. After each days work, the bathrooms were cleaned tidied up. Flooring was fixed and walls were repainted at no additional cost. Ki just wanted to make sure everything looked good. Quality of work was outstanding and I would definitely recommend this company to anyone wanting to renovate their bathroom.

    Reginald N.
    ★☆☆☆☆

    Well, the job was finally completed in mid December 2021 after the contract was signed 6/13/2020. The guys (Ron & Mike) installing were great. It took 1.5 years of having everything pulled away from the windows to allow room to install and having a window stored in our garage (they forgot it was there until I called them again) taking up a car space for a couple of weeks. Can't blame Covid for this long! They billed us a couple of days after completion with no communication about how the job went. We are currently disputing the charges. I shared with Matt that ""locals"" are very forgiving as long as you're respectful and keep them informed but this didn't seem to matter to him. Buy local indeed! If you're okay with lack of communication and very poor follow up then by all means, call them. Me, not so much. Fool me once, well.. you know the saying. RN, Kaneohe, HI.

    R. T.
    ★★★★★

    I wish there were six stars for rating this local business. I can't say enough about them--especially the work crew of Derek, Steve and Joe--who worked quickly and neatly to install the first of two bathroom renovations. The demolition and installation, as well as cleanup, were done professionally and with great care. We're now joking that we have to upgrade the rest of our house to match the new shower stall and fixtures. A second bathroom shower is waiting for renovation in a few weeks awaiting some material enroute. The backing for the shower walls is "" plyboard screwed (not nailed) into 2x4 studs in the wall--so we think the shower stall can double as our hurricane shelter. The completed shower stall is top notch and should last many decades.

    Scroll to Top
    Call Us Now