Tri-County Roofing

Dean D.

I would not recommend, Serious management problems, Serious communication problems. Don't waste your time or money on a company that thinks so little of its customers!!!!

Deana R.

This company is very professional. Jeremy and his crew were AWESOME! Very polite, professional, and hard working. Any/All questions we had were explained to us to our satisfaction. He had to replace a board that wasn't quoted (couldn't see it because of the shingles). Jeremy took pictures on his phone and brought them down for my husband and I to look at, instead of just covering the bad board back with shingles. We truly appreciated that. We were in awe when they had finished our roof the same day. This crew worked great together. P Jeremy came back the next day to make sure we we happy with our roof and to DOUBLE CHECK to make sure the clean up was to our satisfaction. I can not say enough good things about Jeremy and his crew.

Edward R.

In hindsight I wish I had seen these bad reviews of Tri County rather than merely relying on Angie's List. Another waste of time, by the way as 99% of their vendors don't respond to inquiries.
Don't waste your time or your money on a company that doesn't care about customer service or integrity. Shannon is a bully who threatened to put a lien on my house and implied that I lied about calling his office and employee. Even when I produced evidence of the calls from my phone bill, he basically accused me of lying again and warned me about ""slandering"" his company. I'm guessing that this happens often.

William M.

DO NOT USE THIS COMPANY FOR YOUR ROOFING JOB I am writing this out of pure frustration with your company. And there are several poor reviews of your company on yelp and the web in general.

Last october you did an insurance job for us. I only called you because Micah was an acquaintance. Had I known the poor job you would have done and the poor customer service you would give I would have NEVER have contracted with your company.

While your crew was putting on the roof they failed to put tarps on the roof properly during a small rainstorm. This caused several leaks and water damage inside the home. The damage was noticeable. Primarily a piece of art in our office was damaged. Thank you for ruining a family treasure given to me by my grandmother. irreplaceable. water damage to a bedroom closet. water damage to the ceiling in the family room. water damage to the kitchen ceiling. The only compensation I could finally get from you was 500 dollars. Far below what it cost to make the repairs.

Also while your employee was backing the trailer into our driveway he damaged the gate pillar at the end of our driveway. I sent pictures to you of the ""good"" piller and the damaged one for reference. It took weeks for you to send out someone to repair this and to this day it is not right. I am tired of trying to get you to fix this so I guess I am out of luck on this and will incur probably around 3-4 hundred dollars to get it fixed the right way. So let me personally thank you for all the crap you have put us through. FYI you employee that damaged the pillar tried to deny the damage he caused initially lying to me about about it until I could see brick residue on the foot of your trailer that matched the pillar. So thanks for sending an employee that would readily LIE to a customer. Not surprising though given the attitude of the owner of this company.


Another issue is that I had the estimate done and trusted you to be in line with other roofing companies. You were more expensive that three other companies by well over 3 thousand dollars for the same job and the same materials. This is the main thing that is most upsetting.

Lastly when EVERYONE in your company knew that this was an insurance claim and we were unable to pay you until the insurance company was to send the proper check to us you became VERY impatient about the balance of the bill. You threatened us with legal action and a mechanic's lien on the house. You made promises to us over the phone that you would give us the time to get the insurance screw up straightened out. You LIED to us once again and within days of the conversation you place a mechanic's lien on the house therefore causing us extreme worry and mental stress. So thank you for that too. Not to mention over a thousand dollars in your attorneys fees.

In short our opinion of you and your company is very SOUR. But having had a few conversations with your management and the verbal demeanor of your office manager I am quite certain you do not care about how we might feel about it.

So in short . Thank you for screwing over another customer. As it is obvious by several online reviews that this is an ongoing pattern with your company. I hope you enjoy the dollars you are making now in this life because I am sure you will have to answer for it in the next. Maybe every time you're out on your fancy boat and walking into your very expensive home you might think of all the people you had to hurt financially to acquire those nice things. Everyday average working folks like us. Every Time you take a bite of that fancy steak of a drink of your fancy beer I hope you choke on it with guilt. But honestly I doubt you will given the conversation we had on the phone that day all the while you knowing you were lieing to me about the situation with the insurance check and that you would be glad to let us get it resolved before you contacted your company lawyer.

Gabrielle G.

So it has taken me almost a year to write this. I have always like to think the best of people... please do not use this company. I could write a lot of nasty things and show pictures of poor work and still incomplete work. They use sub contractors and those that truly work for them cover things up. I am unsure why they are still in business. I expected better quality work for the price... SAVE MONEY do not use this company.

Hrosalyn B.

The quality of work done on our roof was subpar to say the least. We have had several issues due to leaking from the roof that tri county roofing just replaced. Trying to get them to come out to inspect the problems let alone fixing it has been more than a headache.

Amanda O.

I would highly recommend Tri County Roofing! They were clear cut from sale to roof completion. I didn't realize at the time they have been in Charleston for over 40 years!! Talk about peace of mind. I don't think many contractors can say that.

Marisa D.

Tri-County Roofing did an outstanding job with our roof. They were very professional and efficient. They showed great pride in their work and the quality of the job shows.

Manny Martell was very knowledgeable about the products they install and utilize. The estimate that he quoted us is one of the reasons why we chose this company. The other reason was it is a veteran-owned company and we always try to support our fellow veterans.

We would like thank Manny for his help in choosing the right color for our roof. We love the Pewter Gray it looks amazing with the color of the house. Manny also took the time to answer all my questions in a timely manner.

We are very pleased with the work they completed on my residence. We would definitely recommend Tri-County Roofing to our friends and Neighbors.

Thank you Manny and your crew for a job well done!

Eric and Marisa Del Valle
Savannah, Georgia

Rodney F.

I hired tri-county to make repairs to my home. Three years later there were problems to the exact same areas they repaired. My realtor told me the inspector says the repairs were made improperly. Tri-county would not return my calls, and I can't go by their office because I live out of state now. Don't hire them if you want quality work, hire someone who will actually fix the problem and stand by their work. Had to hire someone else to make the same repairs.

Mike L.

Don't call them. They have god awful customer service. The people who work here are incompetent, uneducated, and will screw you over. They over charged on a repair that didn't last 8 months. They installed new flashing below the leak, any idiot knows water runs down hill. They also installed flashing over rotting wood. They claim to have 40 years of experience, but they really have a company that's somehow been around for 40 years. Their employees that do the work, don't speak English. I called at least 50 times in 8 weeks in an attempt to get the issue they failed, resolved. Their arrogant manager was insulting and rude and wouldn't fix it without getting more money. I asked for a refund. Then they offered sarcastically to fix it to prevent me from ""dragging their name through the mud"". Then he hung up on me and never followed up. After another 3 weeks of no response or follow up. I hired someone competent and capable of fixing it. Please don't call these losers.

So this lady Shannon just wrote a funny story below, and is far from the truth. These people are liars.