Trademark Roofing

Lourdes A.

It took Trademark Roofing 3.5 months to re-roof our home. They miscalculated the resources necessary. The additional delays permitted additional damage to our interior ceiling from new leaks. During these three + months we were never notified whether they would show up or not. However, our biggest disappointment was the total disregard to our property shown by the installation crew and by the lack of communication and failure to repair by their local manager, John Bottensek. Metal roof debris as well as blue weatherproofing and rust colored paint fell everywhere. They failed to properly protect exposed surfaces and caused much damage, specifically:
Our new travertine porch was deeply scratched from flying metal and stained from blue waterproofing material as well as rust colored roof paint.
A column in the porch had a corner torn off, again from flying metal parts.
A concrete planter from West Elm, purchased for $399 plus taxes and shipping, was also damaged from flying metal that ricocheted off the column. Although we removed the large metal part, the manager indicated damage by the workers was impossible due to its location.
Debris and roofing nails fell down the exhaust fan chute and is still unusable after four months.
Blue and rust colored stains were left in our driveway and outside walls of the house.
Clean up was difficult since stuff was strewn about a half acre.
Three members of our household had roofing nails go through their shoes.
After two months and without calling us to confirm, Mr. Bottensek incorrectly unilaterally declared all damages were repaired. They repaired the column but the repair was substandard as it is not smooth against the existing plaster, and needs to be refinished.
In summary, customer service, protection of existing property, timely communication on progress, a well trained crew as regards placement of roof and other garbage is absent or severely substandard. It has been a nightmare we do not wish on anyone else.

Paul C.

Just a great company..clean efficient and very client orientated!!Bekah Whiteside was our representative and was absolutely amazing!even came by twice to make sure our home was free of any nails!!highly recommended !!

Leland C.

After meeting John, Trademark's sales person, we were persuaded to visit their office behind B. J.'s, in Cape Coral, Fl. While there, we met the owner?, .... at least he said he was, (Doug), refused to answer any questions concerning the cost of the material we that we liked. We were led to believe the roofing material was, off shore, high tech. manufacture, not easily available, and somehow affiliated with Owens- Corning. Further research, proved this to be untrue. The shingles are called Tilcor, Stone coated roofing; manufactured, by: Mc Elroy Metal, Headquarters in Shreveport, La. with locations, and availability through out the southeast, and mid-west. Our Direct questions about actual roofing material, per- square costs, how packaged, how shipped, were avoided, along with average per- square labor costs, for a standard hip roof of 45 squares. After four attempts to establish the material costs, we were told by Doug, ""I'm NOT gonna tell you""; we don't price it that way, we price it as an overall job! As we were walking out the door we were told: $900.00 to over $1,100, per Square; ( which would make the total around $50,000), or about 2-3 times what the roof should cost. SUMMARY: During the past 55 years, I've built, remodeled, roofed, re-roofed quite a few of my own homes; and I firmly believe that these folks are in the OVER-CHARGING, if not Price Gouging business. I decided to check the reviews; (after leaving as annoyed as I was), only to find one other local review, from Cape Coral,& it is not a good review. ....only a couple of older, reviews from out of town, & of state. I wonder if these folks would like to be treated this way if they were in someone else's place of business? I doubt they'll be around for the long term.
They will never do any roofing work on any of my homes.

Caveat Emptor!

Christine H.

This company did an outstanding job. Very prompt and fast. The roof was done in no time. The time was amazing. The service was 10 stars!
I highly recommend this roofing company.

Karen M.

The company Has a very rude manager a partner whatever he is his name is John he was very rude our roof was put on backwards upside down they had to flip it over then they just touched it up instead of doing it correctly it's a lousy job and they have been paid in full but to be honest with you I would never use them because they will not come out and corrected the customer is not always right at least in their eyes. Don't use this roofing company

Lisa T.

I just purchased a home in Punta Gorda, the previous roof was replaced after Hurricane Charlie and was in need of repair. My initial round of estimates from 7 local roofers were all within $1000 of each other for a shingle roof, all the estimates were from 4-5 star roofers, Trademark went the extra mile with continued follow-up, a call from the owner to discuss my thoughts and matched their competitors bid. Not only that, but when I was lamenting that I really wanted a metal roof my salesman Clay said it might not be as high as I thought since it was a smaller house, 1150 square feet, their bid was 4K less than my initial bid from another company which got me thinking I had to stay with the shingles. The work was timely and the clean up was thorough. I'm glad I did the research to find the right roofer and would recommend Trademark to friend and family.

Me T.

Good Company. Very reliable. Passed inspections the first time every time. Fair price. Responsive if I had any questions or concerns. I am glad I used Trademark Roofing to repair all IRMA roof damages to my home and barn. I would absolutely recommend them!!!

John P.

I have never come across such an unreliable company in my 50 years of dealing with contractors. I hired them to locate and repair a simple roof leak, but they were unable to do either. I reviewed this company on several websites prior to hiring them and I felt confident when I hired them from the ratings that I saw. But as the ole saying goes...""words are cheap, action is what gets the job done"". They gave me a two year warranty but will not act on it. I even offered them additional money if they discovered additional problems, but, no response. They set up three appointments to come back and never showed up. They didn't even bother to call me and offer an explanation as to why they didn't show. Very poor responses for any company to say the least. I have made many attempts to communicate with them prior to writing this review and had NO luck. I'm a senior citizen who has a few health issues and I don't need this abusive treatment.

Susan J.

We have used Todd and his company for several of our jobs. He always delivers quality work, on time and within budget. Todd is honest and is one of the nicest people to work with. Don't look anywhere else!

Richard S.

I'm very satisfied with them.. They estimated after Irma, and came out when stated.
I had some shingle loss during storm. Whereas I cant not go on roof to see,I like how they operated.