Trademark Roofing

Bruce J.

I called Trademark to get estimate for residential reroofing job. Chad came out promptly and gave me an estimate. I accepted his bid which was the lowest. Crew came out promptly in morning on agreed upon date and began teardown. Teardown done by 1:30 first day. Crew showed up promptly second and third days to put on underlayment, new shingles, replace roof vents, and clean up. There was 4 hour delay on day 2 because city inspector didn't come by until noon to inspect bare roof. Project done in 3 days.

Yes, there's a lot of noise during this process. But that will be the case for any reroofing project.

I asked site supervisor, Juan, to add zinc strips in specific places where we get moss growth. He did so professionally and only charged me a small amount for the extra work. Clean up was good, including magnetic metal rakes to pick up nails which had fallen to ground. All in all, an excellent job. It looks good. We haven't had any rain since new roof put on, but I'm confident the roof will be watertight because of the quality of work I saw.

When I look at previous negative reviews for Trademark, it's hard for me to reconcile these as being for the same company. Based on my experience, I would not hesitate to recommend Trademark Roofing.

Brandon M.

If you are looking for a company that is going to show up on time, call you when they are going to be late or not be able to make it for your scheduled appointment, this is not the place. First time, shows up 2 hours past the scheduled time window. The second time was yesterday, 12/8/2020. I had a time window scheduled between 8am-11am. Never shows up. I called the office phone multiple times and the owner's cell phone multiple times to get an ETA. No one ever answered. I was able to find an email address for the office manager. She was able to get in touch with the owner. Apparently two of his workers called in sick and he couldn't show up because he was finishing another job. That would have been fine, I can work with that. Just give me a call and give me a heads up, do not just let me sit around the house until 2pm waiting for someone to magically do some roof work. I will never hire or recommend this joke of a business to anyone.

Mary Ann R.

Trademark Roofing just completed re-roofing a 120+ year old commercial property I manage in downtown Vacaville. Over a span of five (5) weeks, Owner, Chad Ariza and I walked the roof; he provided a prompt, thorough and competitive quote; then completed the job on-time and on-budget, which included complete tear-off of a tar and gravel roof, prep and install DensDeck and TPO. This review is genuine--I've managed close to 5-million square feet of commercial property my 30 plus years in commercial real estate and I've never seen such superior workmanship or experienced such professionalism in a roofing company. Trademark Roofing is now and forever my preferred roofing contractor.

Shep D.

Cut rate roofing company, hired by our homeowners association (Collins Management). They left the job for three weeks, while a trailer was parked at complex taking up two visitor spaces. Not only was this an inconvenience to residents, the trailer was overflowing with trash. While they abandoned the job for three weeks, shingles and others supplies were left on the roofs and fell causing a considerable hazzard. The driveway was littered with nails, and they left gutters and other debris around the complex after they finally came back to finish the job. Not to mention the quality of work, which was below sub par. Unfortunately residents were not involved in the selection process as this was the second time they did work at complex, with issues abound each time they were on site.

Cyril C.

Had Robbie come out to provide an estimate on my Vacaville house. It took over 9 days and had to hound and beg them for my estimate. Then Robbie calls me and lies to me he went on a trip to Idaho when the desk person told me he was out in the field working. And they think I'm going to even consider them for the job?

They are a Mickey Mouse outfit. If you decide to have these clowns do any work for you, good luck. I'd run as fast as possible away from them.

Claudia H.

Robbie was our contact for this company. He was great, gave us a very competitive bid on our house in Winters. He gave us all the choices on make and color of the composition shingles. He also provided addresses where we could actually go look at the different shingles on an actual roof. This was very helpful in deciding on final color. Once we signed the contract, Juan and his crew did an awesome job and Robbie kept us informed of their progress. Our eaves were in bad shape, so we had the crew replace them. Now everything looks great. I would highly recommend this company, they are easy to work with and hold to their estimate.

Vernon A.

I would definitely do business with them again. I was a little hesitant at first, due to the lack of communication follow-up from the front office. However, after talking w/Robbie and him explaining that she was dealing with personal issues, I decided to give 'em a second chance.
Glad I did! Robbie was constantly communicating and kept me in the loop on everything. He was a very chill dude and very personable. They were the best bid, pricing wise--for the work that I was getting.
The original date for the work kept getting put off. But in the interest of an ""element"" controlled business, I had to respect that it was out of their control. However, Robbie did offer to cover my roof, as a temp fix, if it rained (until they could do the replacement).
Overall...glad I choose Trademark!

Angela S.

I signed a contract back in mid September and paid a deposit and have yet to get a schedule date for a roof replacement. Although I am not a huge corporation, I still deserve the courtesy of a phone call, email or something to get my project on the schedule. This is my home and my investment that I'm trying to protect and I realize that it is a busy season but so are all seasons!

Daniel H.

Chad and his crew really came through for us when we started experiencing a pretty severe leak. It turned out that we had several rotten joists. Not only did Chad diagnose the issues and present the various options, he wrapped it securely to get us through a series of storms. Once the weather cleared, Chad's shingle crew came and, in one day, they demoed, replaced joists, and replaced the whole roof. They cleaned so well, we couldn't tell the next day any work had been done, other than the sparkling new roof. Getting roofing work done is never a fun process, but if you have to do it, these guys know their stuff.

Geoff B.

Had some work done by Trademark Roofing. Chad was my contact. Owner. Very Impressed with quality of work done on Metal Shake roof. Was Impressed he was able to take care of items with great working Attitude to get job done right. Also cost was Fair as he is a fair person to deal with.