Total Roofing Contractors

Crystal Y.

STAY AWAY!!!! Jesse and his father do garbage work. My roof was installed by this company in 2015 and had repairs on the main and flat roof in 2018. we are the second owners...bought in 2018...and is refusing to help us understand if theres a warrantee. when Jesse came to our place, was dismissive toward my husband and didnt check the main roof, which is also leaking. He sent a subcontractor to fix his work. He lied to us and said this gentleman claimed that we refused the repairs when he came over. when in fact, we sat on the roof together and discussed what he thought would need to be done to correct-said it wasn't a patch job. that's all that has been done! patch work. I contacted Earl, the owner, and he was just as helpful and just as dismissive. i have made several calls to the office, Jesse and communicated with Earl on Facebook. These men are completely unprofessional and do super choppy work. they are unrealizable and have no care to deliver customer device. Trash company.

Gary L.

The roof on my house was replaced in 2005 by Total Roofing, all along the front eves they replaced rotted plywood. In 2019 I bought a 1700 lumen flashlight and decided to inspect the roof decking from inside the attic, and then I noticed a rotted area of roof decking under a front eve, and rotted subfacia 2x6s under another front eve. I didn't know if it was new or old leaks so I opened both areas up. 1) The rotted roof decking was bone dry, even though it had been raining. What happened in 2005 is when they removed the old 15 lb felt (code in 1993) covering the rotted decking they decided to skim coat it with roof tar because, I assume, it was under an eve and so not easy to cut out, they then left the remaing 15 lb felt on that eve and covered it all with 30 lb felt (code in 2005). It took almost a whole 2'x4' sheet of plywood to replace the rotten decking they skim coated with tar and left covered with the old 15 lb felt (see picture). 2) When I opened the facia to get to the rotted subfacia 2""x6"" the aluminum facia they installed came apart in two pieces, because they scored the back of the alumnium facia to make a corner, but they cut it too deep and it cracked when they bent it. But they installed it anyway, and over 15 years water seeped through the cracked facia corner and rotted out the subfacia 2x6 behind it (see picture). There was no water damage in the roof decking above the rotted 2x6 subfacia. There were more problems too, 3) when they installed the alumium ridge vents they screwed it in, but ripped out one screw and left it there loose, water drained down the screw and rotted out the roof decking. When I called Total Roofing about these issues they sent out a licenced roofer (Jesse W.), for issue 1 with the rotted decking on the front eve he said they installed the non code 15 lb felt first and then covered it with 30 lb felt! For issue 2 he acknowledged they installed the fascia in two non ovelapping pieces, but wouldn't do anything about because it had been 15 years. He didn't say anything about issue 3. When I looked carefully at the remaining facia they installed I found flashing that wasn't covered by the facia (allowing water to get between them), and soffit vents that had large gaps between them and the facia allowing insects access to inside the roof. Overall poor workmanship and attention to detail. The only good news is the roof with 30 yr shingles they put on has not leaked. Jesse W. wanted $1,600 to just repair issue 1, the rotted decking on the front eve.

Deborah S.

Total Roofing ""fixed"" a leak for me. The next time we had a hard rain ,maybe a month later, the roof leaked again in the same place. Their contract states that they will come back and fix any leaks that occur in the same place within one year. They came back to look at it and told me it was leaking from an area they hadn't repaired, so there would be an additional charge of more than the first repair bill to fix it. So they did it again, and we still have a leak in the roof. I knew I would get the same story if I tried to get them to come back. So I paid them over $3000 for nothing. Do not use these people!

Kathleen M.

Earl Wright and Total Roofing repaired a leak on our roof several months agot. It was a difficult leak--hard to detect and to fix. When the roof was not fixed the first time, the company readily came out and fixed it. The owner and the workers are very honest and they do superb work. I would highly recommend Total Roofing for whatever your roofing needs might be. The company has an impeccable reputation and they will never never disappoint you. Their prices are excellent too!

Don G.

QUICK, HONEST, & AFFORDABLE! Did a new roof & left the area as clean as before they started.