Tim Graboski Roofing

Do Not D.

A friendly warning to do your due diligenceReceived a long winded estimate stating how the "" magnitude and complexity "" of my roof somehow renders it to be over Twice the other estimates all while advising me of an upgrade I should make because the shingle they offer for this outrageous price is only graded for 150 mph hurricane winds. Ok. Plus-$1100 solar fan for attic, an attic I don't have that larger houses might need several. Very disappointing and a waste of time. I don't think they even bothered to come out. Just a satellite review of the house. And the lack of response to complaints while simultaneously praising five star reviews is disturbing.

Matthew K.

Horrible. Please do not use Groboski!! They installed a new roof and a year later the tiles are crumbling. We have tried numerous times to have them respond though they do not call back or respond after repeated promises to evaluate. Their warranty is worth zero and obviously just a sales tactic. 28K and no response? I will be reporting them to Palm Beach Building Department, BBB, and my development.
Really? Unreliable, poor work, and just disappointing.

Heidi W.

Thank you so much Nia for being so responsive to providing a timely roof repair. You even called to let me know of a cancelation so that my estimate could be done as quickly as possible. You were very patient to my request that the repair be done before my son's upcoming 21st birthday party, checking in with me regularly to provide an update to scheduling that was impacted by weather. And thank you Juan and Francisco for your courteous demeanor and doing such a professional job. I appreciate all your care and kindness to assist me in the completion of the roof repair.

Ann R.

Honestly they will be the last company that I would recommend they are non-responsive do not return calls estimates are way over the top and I have gotten several other quotes ~and they are not hundreds over they are *double digits over what everyone else is !
steer clear!
If there was -1 star thats what id give.
Id rather keep my old roof then give This. Company my $$$$

Cheryl F.

Unfortunately, we can't recommend this company. The two stars are given because we think we probably have a good roof but customer service and satisfaction doesn't exist with this company and we would not wish our experience on anyone else.

We hired Graboski Roofing, which by the way was more expensive than other estimates we received, to replace our roof.
The project started the end of October and finished the first week of February. Over four months. The project started out smooth with good communication from the president of the company overseeing the job.

Problems started to build as the wrong tile was delivered and loaded onto our roof. President of the company told us they were not responsible because the tile manufacturer delivered and put the wrong tile on our roof. However, our roof contract was not with the tile manufacture it was with Graboski . Over 12 weeks went by while new tile was ordered and the old tile was removed from the roof. I wrote to the owner Tim Graboski expressing concern and disappointment and my email was ignored. To compound the issue the 2nd order of new tile that was placed on our roof was also the incorrect tile. Yes that's right, the company loaded the incorrect tile on top of our roof twice.

We were concerned about potential damage to the roof repeatedly loading all this tile off and on our roof so we asked to keep the incorrect tile that had been loaded on our roof even though it was not the color we had ordered and not the color we wanted. Basically we compromised on the color of the tile just to get the project completed. The roof was completed a few days ago and we are now waiting on a copy of the inspection report.

To this day we have not received any type of apology from the company so I decided to share our experience. I now see multiple poor reviews for this company. I obviously should have paid more attention to reviews from actual customer experience.

Carla B.

absolutely terrible..... gave them a deposit check on February 8th.... When I called in August, I was told the tiles were on ""back order"". Obviously took our deposit check and never ordered the tiles. As of 3 weeks ago they were ALMOST done and ran out of roof tiles. Still not not done on October 26TH.....

Ady P.

After deciding to go with Graboski Roofing for our new roof we signed a contract with them in April 2018.

They told us that our roof would to be started in early June, the hot mop would be completed within 2 to 3 weeks of the start and that it would then be around a three week delay before the tiles would be installed.

They started the job at the beginning of July due to weather delays which we felt where understandable. However trying to get someone on the phone to give an approximate new start date was extremely difficult.

The hot mop was completed at the end of July after which it was supposed to be about three weeks before the tile got installed. However, after numerous excuses and a variety of stories we are now at in October and have been told that it will be at least another eight weeks and until the tiles, that have been delivered and placed on our roof in stacks, will be installed because we are supposedly 16th in line.

It seems to me to be incredible that 4 months after this job was due to be started we are supposedly still 16th in line, with no way to verify this. And it makes no sense that a roofing company can take so long to get a job done that should've taken no more than eight weeks from start to finish.

We had planned to put our house on the market by the beginning of September and cannot do so because we have no roof and can only get the additional projects required to put the house in order done after the roof is completed. We have no faith that this will even be done in 8 weeks.

Overall the communication from Graboski is truly terrible. It is almost impossible to get a senior manager from the company on the line, and one usually receives either an email or a call from some other employee with yet another story.

If you are looking at reviews to make your decision, I suggest that you look at the latest reviews and make sure they are not bogus reviews. Graboski used to have an outstanding reputation and good reviews on most sites but you will note of late that there are more and more dissatisfied people complaining about the same issues that we are.

Nabil J.

Upon my return to my home on July 18, 2018 from Surgery, I quickly find out my home has been without Air Conditioning.
After I had the original HVAC contractor that installed the new HVAC system in September 2017, the HVAC contractor inspected the inside the home for a coil leak and found no leak then the HVAC contractor inspected the attic and found the main HVAC Copper line was punctured by a nail that penetrated the roof into the attic, which resulted in all the Freon leaking out (please see Exhibit 1 that shows the puncture to the A/C Copper line). As a result, the HVAC contractors replaced the damaged Copper line; the compressor run capacitor and refill the HVAC with new Freon at a cost of $750 (please see copy of HVAC contractor invoice). Please see Exhibit 2 that shows the replaced copper line and Exhibit 3 that shows the outside portion of the HVAC system that is visible from the roof and had the employee been paying attention of the location of the outside HVAC system and followed the studs on the roof, the damage would have been totally avoided. Finally, the Roofing contractor never bothered to request access to the attic to view the location of the main A/C Copper line as a precaution to avoid damaging the main A/C line.
I attempted to peacefully resolve this issue with the Roofing contractor but the General Manager proceeded to attempt to shovel a bunch of manure down my throat with an indefensible argument that there is exclusion in the contract. Exclusion is not covered when an employee makes a carless mistake and especially when the same roofing contractor installed the original roof back in 1996 time frame without the same incident. Furthermore, there are numerous homeowners in the community that are also in the process of replacing roofs and not one homeowner has experienced this careless issue.


I find that this small claims action is a waste of the court's time since it is clearly obvious that the roofing contractor's employee was at fault for causing the damage and instead of doing the right thing and covering the repair cost, the roofing contracted wants to shaft the homeowner who is spending $27,000 to replace the roof. Finally, the roofing contractor's offer to split the $750 cost is not only an insult to my intelligence but further demonstrates that this Roofing contractor's unwillingness to accept responsibility and hide behind a catch all exclusion.

Mitch B.

We have used Graboski roofing several times and they were awesome!!! We have recommended them to many people. Today I called for them to come out and look at a roof leak we have and the lady on the phone that sounded like I was bothering here was glad to tell me that they don't do garage roofs. They have repaired it twice over the last 6 years. Now they are a giant well known company and they don't have time for little things like this. Oh well another company gone bad!! No more recommendations from me!!

Home P.

Tim Graboski Roofing installed a barrel tile roof that was leaking during installation, and still leaks every time it rains. I have a rooftop a/c unit and they blame the a/c company, the a/c company blames them, meanwhile I've spent thousands of dollars on a new roof that leaks.

Graboski charged me $90 to send a crew out to blame it on the a/ company. The a/c company charged me to tell me it was Graboski's fault. I regret using both companies, and would give Graboski a minus rating if it were an option.