The Home Team Roofing

dave d.

When you think about having to get a new roof you think it's going to be a complicated job. Daniel with The Home Team Roofing made it pain free and easy every step. From first call to clean up they were all extremely friendly and professional. The job got done in one day, about 9 hours for a residential roof with tear off, haul away, and installation.

They cleaned everything, from my gutters, driveway, and yard and it looks better than when they got here. The work is top notch and the roof looks great. This is a real review and I'd recommend them and call them again.

Mary A.

Fantastic service; We had our roof replaced last week due to major damage from a hail storm several months ago. We had several issues with our insurance company, but the Home Team crew worked diligently to assure we were reimbursed appropriately. Our Home Team rep. Hayden was excellent. He communicated frequently and helped bring our claim to resolution. He is very professional and personable and assured our 100% satisfaction with our roof installation. I would highly recommend.

Jim W.

Fast, efficient, courteous! Started exactly when they said they would and fabulous new roof same day.

Tyler & Tony were the very best to work with!

Robert C.

First class service! First class roofing system second to none! Covered with a first class warranty! It's no wonder why they leave the industry in this region!

Tina W.

We have a pretty large home. The job was done very quickly. They took measures to be sure that no nails or other materials were left behind. Covered any furniture near the home.

Debbie P.

Mike and Kim Martin took excellent care of everything from dealing with my insurance company to the professional team that replaced my roof and also my mom's roof on her trailer. I highly recommend!!! They say there's no place like Home, and that's what you get with Home Team! Honesty, integrity, personable, and quality!

Anais B.

Amazing service and amazing results! Super happy with my new roof, thank you!

Kyle R.

This is a company that constructs high-quality roofs (they have a special ""GAF"" certification and warranty), who will handle the insurance claim part of the equation for you. If you don't pay attention to details and want a hand-offs roof insurance claim handled for you from start to finish, this is a great option for you.

The company will come inspect your roof for you and take pictures of any damage they see. You would be surprised how minor damage will get a claim approved, as was my case. The challenge with this company starts with the ""contract"" that you sign the first time they come, which if you read the fine print, you will see that you are agreeing to go forward with them if the claim is approved, including paying for any sheathing work that would need to be done, which I had them strike out and sign next to. I worked many years in sales and I was not prepared for such a hard and fast close on what became a $7000 decision, although they do give you a few days to cancel the contract. I asked around and heard they do good roofs, so I decided to continue with them.

Once the insurance approved the claim, they came back and tried to upsell me on things above the very large insurance benefit offer. I read the contract literally that I was on the hook with them only to later realize that my neighbors had negotiated some of those addons, such as a Z-roof and 1.5"" instead of 1"" covering, as they made them compete with other vendors. That was a pretty big let down. I did however ask them to rodent-proof our house, but I am not convinced anything was done, as they never said anything about it.

We went with their 0% 12-month financing offer since we didn't have the $7000 cash to pay for the down payment. When it came time to docusign the documents, I docusigned the first page with my contact info and continued reading. The financing documents contained the strangest application agreements I have ever seen, such as one through the Oregon Boy Scouts, another with NASA, and one or two other very strange agreements. However, the very first signature click had already signed and submitted the entire document. I decided to just trust in the process and continue.

Plan ahead that they will dump a palette of roofing materials in your driveway the day before, which may block entry to your garage, as it did for me. Also, if you have a pool, they will try to cover it with tarps, but be prepared to spend time scooping out black grains of roofing material, which will also be all over any outdoor furniture or other surfaces. When they did my neighbor's house, they left pieces of roofing material in my yard; if they do your house, I recommend going through your neighbor's yards to check for debris.

The other thing that really bothered me about this job was my furnace started acting up after they did the roof. I went up into my DIY partially finished attic to find the entire floor surface and every storage container covered in loose nails, chunks of wood, and other debris. I had someone come look at the furnace and they noticed that the exhaust pipe had been broken and could be leaking carbon monoxide into the attic.

Here I am writing this review late at night, unable to sleep. Why? Because the financing company still hasn't contacted me weeks later. I expended every option trying to log into their website and also called the loan financing company twice; they said my account doesn't exist. I alerted Home Team Roofing to this issue over a week ago and still haven't received any information on the loan; they just said ""it takes awhile sometimes"". I am concerned that I will miss the first payment and be on the hook for a huge interest rate, or maybe my identity will be stolen by this seemingly very strange company that I should have probably avoided, but felt I had to sign in order to make this seemingly by-contract required $7000 payment.