Texas Sky Exteriors

Elena H.

First and foremost, be CAREFUL when you use this company. If you want your roof repaired/replaced in a reasonable amount of time, be careful. We had extensive time delays, poor work, and dangerous materials left on our property. I would not recommend this company.
This is my first experience having a home owners claim and I rarely write a review. My husband travels for work and I am a teacher with 2 young children. Unfortunately, I foresee this issue costing our family more money in the future. I would also hate for anyone to have to go through what we did with this company.

We had our roof inspected after a hail storm hit our neighborhood in early May. We have had many storms and just never filed a claim. JD was our contact person with TX Sky Exteriors. My husband and I shared that we had weathered many storms but had not filed a claim. JD said he had a great deal of experience in similar situations and was able work through things with the insurance company. Our date of service got pushed back 6 times. In September we were notified that JD had been in accident earlier that month and was no longer our contact. This was terrible news and we wanted to be understanding. We waited, emailed, called and rarely had anyone return our email/call. Then the weather was terrible and we got pushed back again, and we were told the insurance company was taking their time. We have USAA and this is not typically the case.

This was easily the worst experience with a company I have ever experienced. Phone calls/texts were not returned. When the roof was finally replaced, they damaged our gutters, left shingles in our pool, carport, and yard. Large nails and metal linings were in our side yard and front yard. We have two young children we didn't let them go in the front yard for over 3 weeks concerned they would step on a nail. They left a piece of metal on the carport that thankfully we were able to remove before it worked its way off and fell on a vehicle.

Finally, they finally came back this month. Nine months later we have finally stopped finding nails and had the yard and some gutters have been repaired. The shingles are lifting on the left lower side of our home. The service man who came out stated, that was not within his area of expertise. I just have NO words.

I am a person who researches and calls references. I had no red flags. A roof replacement should not be the most frustrating and exhausting experience. It should not be this hard to have an old roof replaced. I feel it is my responsibility to share our experience and prevent this from happening to someone else.

I only hope this company will make things right. We need the shingles fixed, gutters fixed, and metal trim fixed. Our roof is the worst on the block and it is ""new.""

Disappointed teacher and family.

Cecilia H.

I had the best experience I could ask for. They got me way more items paid for by my insurance company than the original adjuster told me I would get. They were prompt and I'm grateful for the service they provided. I'll recommend them them to anyone!!

Cherie C.

Was a pleasure to work with and was recommended by a friend and would gladly recommend them to others!