Texas Energy Experts

Gregory W.

Seven Months past due on contracted completed construction date and I still do not have solar panels. They have been un-responsive to my emails and phone calls on multiple occasions. They have my money, I do NOT have Solar Panels!

Curtis R.

I spent a large sum of money to have a new roof put on a couple of years ago. When the crew came out (after some length of time) I explain a roof leak I was having. The supervisor said he could fix it. He fixed it and two years later it still leaks. I give up trying to get them to fix it. They are blaming other circumstances for why it's leaking. I'll find someone else locally to fix it! DO NOT USE TEXAS ENERGY EXPERTS, find someone else!

Kristi H.

I was looking to replace the glass of two side panels in my front door. While Texas Energy Experts were not able to help me with this with current project, they pointed me in the right direction to another company. Talk about great customer service. I will definitely be calling on Texas Energy Experts in the future as I replace my 1975 windows. Thank you!

Marina t.

*UPDATE* After complaining to the BBB I received a phone call with the promise to have panels installed in 4-6 weeks. Their subcontractor, lighthouse solar, has exceeded my communications expectations. Updated will be given and appropriate rating will be updated once the work is complete. Original review: Signed contracts in november 2017 for solar panels and have yet to hear back from anyone. Kerry or Jacob will not return texts or phone calls. They are quick to get you signed up. We were verbally promised panels in March and here we are in July with NO PANELS. Dont give me an excuse saying you are busy. I guarantee you I am busier in my line of work in the same field in the Austin area and I still manage to answer everyone of my inquirires. This review will stay at a one star until someone decides to call us back. Horrible customer service for a business where consumers spend in excess of 30k for a product

Drgn B.

Scratched the window sills excessively. Continued to find glass in yard for a year. Had to pester to get replacement screens that came damaged. I was never sent replacement plastic pieces installed accidentally took home. Installer brought his buddy to work. They paid him per hole, not per window. They did not pay him hourly or put him up in a hotel or pay for food, or pay the second man. The first guy paid him out of pocket. When getting my quote I was told they put them up in a hotel. Installer was being hurried to finish for the next job. The installer had a serious back injury and had great difficulty working, but is not employed by TEE so he doesn't have insurance and couldn't go to the doctor. Office people and salesman were only interested in my money. I feel like I should have gone through home depot. Home depot said everyone who comes into my home is background checked. TEE didn't even know the second installer. One of the days the second guy didn't come in, so the primary guy us trying to install huge windows, a lone, with a bad back. The company has changed names before, apparently. I would not choose them again. I had planned to use them for sliding down the road if things had gone well. They did not.

Jim M.

Called back quickly and gave me an honest assessment of my situation and sounds like insulation won't help my needs. Nice guy and appreciate the straight talk.

Dorie M.

I live in South Texas. We had a bad hail storm two months ago. We were lucky and had no real damage, just a roof which started leaking. We called and someone came out right away. They said it could take a couple of months to get to us.
They showed up about seven weeks later and they got to work right away. Turns out our roof was in worse shape than we thought. The customer service was fabulous! They called and emailed us to let us know what was happening.
The roofing crew was outstanding! Since I know nothing about metal roofing, they were very nice and explained what they were doing. I believe they went above and beyond.
I would recommend Texas Energy Experts to everyone!