Telge Roofing

Matt C.

I would highly recommend not using Telge Roofing. It might work out for those who don't have any complications, but when we had a complication they made excuses, dragged their feet, gave us the runaround, were rude in some cases, threatened us for non-payment (even though they hadn't informed the insurance the job was complete) and refused to use their highly touted insurance to repair the damage they caused. If you plan on using them, make sure your builder constructed everything to code, otherwise Telge may try to use them as an excuse if anything goes wrong.
One of Telge's employees drove a nail through one of our hot water pipes that ran through the attic. The leak ran into our exterior wall behind our shower. We noticed water ponding in our Master Bedroom underneath the carpet. We also found water seeping from the interface of our foundation and brick fascia along the side of our house. Telge was not proactive about addressing the damage to the interior of our house.
After seeking Telge's approval, we called ServPro out to remediate the damage from the leak. They remediated the water damage to our Master Bedroom but didn't want to address the damage to the exterior wall behind the shower. They suggested that we have a plumber come out to see if there was any water behind the shower. I spoke to Mike about getting a plumber to come out and inspect the shower and he said that he would try and find someone. Meanwhile we called two water damage remediation companies to come out and assess the damage. Both companies recommended removing the shower to dry out the wall and replace the damaged drywall and insulation. I told Mike what they had recommended and he tried to undercut their assessment by saying that, because we took a shower earlier that day, the moisture reading they took of the wall probably wasn't accurate. I told him he could get another opinion, but asked when it would be. He called Boone Remediation out the next day and they confirmed that the walls around the shower were saturated and scheduled a time to come out the following day.
Three guys came out led by Nick Boone and started a very targeted removal of the drywall above and around the shower. They attempted to remove the insulation from behind the shower and Nick showed me a picture taken with his phone to convince me that they removed all the insulation. I used a flashlight and my own phone to show him that they hadn't even removed half of the insulation. I also overheard Nick telling one of his employees not to say anything about mold, which was clearly visible. I called Telge and talked to one of their operations managers, Trey, to complain about Boone and was told that Telge wasn't trying to pinch pennies but they also didn't want this to turn into a huge insurance claim. Trey also claimed it was the builder's fault for not building to code. However, another Telge employee told us that it was Telge's responsibility to go up in the attic and look for any potential issues.
Boone placed dryers behind the shower. Nick said it wasn't necessary to remove the shower to check for mold and said he would ask Telge to bring in a mold inspector to test for mold. The mold inspector came out and took some air samples. Boone called us with the results of the report and said that they were all clear to come in and close up the wall. I told him to wait because I was concerned about the results of the inspection. The inspector stated that there was no visible mold and there was clearly visible mold on the headers that were exposed by Boone's remediation work. They also hadn't addressed the damaged drywall behind the shower or even removed/replaced all of the insulation.
I called Telge and spoke to the general manager Mike Corbin who essentially blew off my concerns saying that he didn't know why he was still dealing with this issue. I told him about the damaged drywall that was separating from the shower liner and the insulation that was never removed. He said that he would talk to Boone Remediation and get back to me. HE NEVER GOT BACK TO ME. We finally decided to call their insurance to file a claim, but the phone number they provided to us was just to their insurance agent who sold them their policy. After multiple calls, we finally got in touch with the agent who refused to give us their policy information so that we could file a claim.
Out of options, we decided to file with our own insurance. Their adjuster came out, inspected the damage and agreed with all the other inspectors (not hired by Telge) that the shower needed to be replaced. At this point we received a letter by certified mail stating that we needed to pay the remainder of our balance or they would charge interest on our bill. They owed referral checks to 3 neighbors which they never paid. And a ServPro bill collector contacted us for the services they provided but Telge never paid.

Cynthia B.

Neighbors on both sides of me had a good expreience with Telge Roofing. They had representatives come out from Telge Roofing to go on their roofs and both recieved a good to go with replacing their roof with their respective insurance companies. So we called to have a rep come out for replacement thru insurance. Naz Hussein came to our home. Looked at the roof from the ground. Despite every time he came to our home we had a ladder out & ready for him to use he never put a foot on any part of roof. He had big talk of working with insurance adjuster and pointing out issues of problems while on the roof on past jobs. Our adjuster arrived & so did Naz at the same time. We where denied hail and or wind damage replacement of our roof. Without Naz going onto our roof with the adjuster we feel we had no representation for our side. Would never ever recommend this company if this employee, Naz Hussein, is sent out. Now we where told to wait for another bad storm, by adjuster & Naz agreed. He agreed so he would get the business. Nope not us. We are requesting a re-evaluation from our insurance company. We are using a different roofer, Southwestern Roofing. This roofing company has done small fixes through the years and will get on the roof with the State Farm insurance adjuster. Many roofs in our block are having new roofs. Why not us. Bad representation from Telge Roofing.

Marlene W.

We just had our roof replaced and it was a great experience! Amanda and Patrick were very through and kept us up to date on all activity. Their team was on time, thorough, and clean!
I would highly recommend Telge Roofing!

Phil W.

We had hail damage and active leaks. Telge roofing had good reviews on Nextdoor so I called them up. Amanda and Patrick were very thorough and professional and worked with our insurance adjuster. The roofing team did a good job, quickly and cleanly. I would recommend them to anyone looking to replace their roof.

Asha B.

I had an amazing experience from beginning to end with my roof replacement process. Tanner was extremely responsive and helpful without being pushy at any time. My roof looks amazing and I'm confident in the quality of the materials.

Shavon S.

My experience with the Telge roofing company was and still is a great hassle. First the roofing contractor James Gunnels has been a headache and he never really communicated with me about the contract or sat down with me to talk about it, he just copy the same estimated number that he got from the insurance adjuster(claim specialist). Also James took all my paperwork and lied saying that he was going to help me with the number but instead use the numbers that I got from my insurance company to make up a bad contract. I didn't even know it was happening until late the insurance contacted me with quotes. I knew I had damage and leaks but I got proof of how much it was supposed to be all together. Keep in mind had this same roof for 20 years and after Ike I knew I had some water damage and leaks that need to be fixed. I realized after I sign the so called contract that I got myself into something terrible soon after James would start hassling me about more money even after he got the money from the insurance company plus the extra 2,000 something that I have give him out of my own pocket for things that was never done like the renovations on the inside and gutter repairs let me remind you It ever got done. I had to do it myself but he got the check for that and the other things that never got done too. Just in my opinion this company or just James Gunnels seems like a money hungry contractor who takes advantage of new time customers who don't know anything about how much a roof cost to be repaired. I just warn you that you should do your research and look into the company before you call and invest any of your money into this business.

Carolyn S.

Telge Roofing was by far the best contractor I have ever came across. They were efficient, clean, fast and courteous. My roof looks wonderful and I felt they really cared about any concern I had by their quick replies and constant follow ups.
I recommend this company and ask for Patrick!

Lucy M.

Looking to buy a home in the Cypress area -- inspector said have someone come out and check the roof.

Patrick and Tanner not only thoroughly looked at the roof but offered and then took extensive photos of the hail and wind storm damage from April 2016.

Had we bought the home without Telge Roofing's inspection, we would have lost a lot of money on a new roof. We are hoping the homeowners choose Telge Roofing.

Patrick and Tanner did not have to do all the work they did on this courtesy inspection - the honesty and integrity they showed and time spent are priceless -- something money cannot buy !!

Thank you Telge Roofing !!!

And Cypress area homeowners - call these guys today if you have not had your roofed checked ! You may be totally unaware of April 2016 storm damage !

Drew B.

Both my mom and dad had their roof replaced by these guys. Patrick was very easy to deal with. Both of my parents have recommended them to neighbors. They even finished my dads' roof while he was out of town!

Braden P.

Telge did a great job on my roof! I had my roof replaced after the April 2018 rain storm. Every aspect of the project was professionally and efficiently handled by Pattrick. The same gentleman that sold me the roof managed the project from start to finish. Pattrick was there to meet the insurance adjuster, he was there on the day of the work and he was available after the work was completed for follow up questions.

There was a small amount of damage done to my siding during the roof install. I called Patrick and they came and fixed it better than new.

I strongly recommend Telge roofing, and if he is available I recommend that you request Pattrick.

On top of all of that, they used the best materials and gave me a 10 yr. no leak guarantee and a 50 yr. manufacturer guarantee.