Taylor Construction

Linda M.

i had my roof done by Taylor in 2014. it started to leak in 2020. i called them many time and no one from roofing has call me back. my main reason for doing business with Taylor was service and workmanship. Michael Moon

Lisa B.

Taylor Construction is an unbelievable company that provides great windows and great craftmanship! Brett Copeland was very professional and on time. His BBQ was amazing!!

Shelley M.

If there was a minus Star, I would click on it. I had gutter guards installed and it has been a nightmare from the beginning. I've had people out to tell me that the overflow problem I have is due to ""roof maintenance"". Splash guards where installed in the corners and now I have debris build up. So I called again and got a new guy who told me that the gutters should have never been installed because of the pitch of my roof. He said he was going to have a ""higher up"" call me because he could make the decision on what to do. Now he said he was the customer service manager. BTW, he said he replaced the other guy because he wasn't doing the job. So I waited 2 weeks and no one called. I called and left message stating I haven't anyone. He calls me back today and tells me that no one had Taylor has talked to me since the last service call on February 17. SERIOUSLY!!! I called him back and wasn't very nice when I told him that he was wrong and, in fact, we had talked 2 weeks ago. He made the excuse it talks to a lot of people during the day and sometimes one slips through the cracks. Yes, he actually said that. After I finished venting, he said ""so you have an overflow problem what do you want done"". I told him that I was done with Taylor because regardless of what is promised nothing happens. I did tell him that I was going to post on the web. So $5,000 later, I have an overflow problem that requires bricks at the founder of my home so that it doesn't wash away. And I have to clean out the corners so that the debris doesn't continue to accumulate. My dream of maintenance free gutters was just that a dream.

Robert L.

A complete & utter nightmare. This company was hired to do a restoration job for my four story apartment building (Greystones), as well as some window installations. After four long years, with every summer having the ALL windows/deck tarped up, both main entrances to the building blocked off, and construction access given to my apartment for 8 hours every day, they are still not close to being done. Every single person I've talked to, included those in construction themselves, have said this is an absolutely ludicrous timeframe. DO NOT HIRE TAYLOR CONSTRUCTION.

Dusty S.

I have a small rental cabin in Blue Ridge and made an appointment through Sam's Club to get an estimate to have my gutters replaced. We settled on Thursday, so I drove the two hours on Wednesday and talked to their scheduler guy on Weds afternoon. I said I would be there on Thursday and we confirmed the 10am appointment. He asked if my wife and I would be there, and I said ""She works during the week, but I'll be here. See you at ten..."" Gave him directions and whatnot, and hung up.

Smash cut to Thursday morning at 11:30, and no sign of Taylor Construction, so I called. I am familiar with the idea that contractors do not believe in timepieces of any kind, so I gave them a bit of leeway. The lady who answered said they had canceled my appointment because my wife wasn't going to be there. If that's your bizarre policy, fine. It's your company. My wife cares as much about gutters as my cat cares about quantum physics, so her being here is 1000% relevance free, but whatever. What angers me is Taylor Construction wasting my time; if another insane policy is not telling customers that you have canceled their appointment and letting them stand around waiting for half a day when they could be doing something useful...well...might I suggest changing that policy slightly to something less likely to drive said customer away forever? In any case, I found a local company who saved the day by fitting me in to their schedule the same day I called.

Jim H.

I was set up with this company because I was interested in a Kohler shower system. I arranged my day to be at home during the appointment time. I got a call about a half hour before the appointment cancelling. This makes me question the reliability of this contractor. I have limited time at home for appointments. Thanks for messing up my day.

Linda T.

We had 32 windows installed by Taylor construction and now i have been dealing with them to replace 10 of them since February. I have sent them emails regarding what's the status and have not received any feedback.

I was told the company that installed them went out of business but Taylor would honor my warranty. I was pleased to hear that when they went through my original contract to pinpoint the windows that need replacement but it seems now it has come to a halt. Good customer service requires communication and that's not happening

I would like to know how that other woman was able to get them to replace her windows as they are sure not doing it for me!!!!'

I'm pleased to say that taylor construction finally contacted me and I've had my bad windows replaced. I also needed 4 more replaced for a total of 14 replaced. I'm very pleased that they honored my contract even though the original supplier went out of business.

Barbara W.

Best experience I've ever had in dealing with a contractor! My appointment was scheduled with Randy Maynard, he was absolutely professional, compassionate, and extremely respectful of our home. Initially, I was only interested in getting a new shower and ended up getting the shower and the walk-in bathtub. On demo day a young man, Adam (very young) showed up alone and my immediate thought was this is not going to go well at all. Boy was I wrong! His helper showed up and they got busy. They were very engaging, professional and completely respectful of our home. I am 100% plus satisfied with the complete job from start to finish. I am retired and my walk-in bathtub is the best part of being retired. I love it

David S.

Had Gutterguard installed on my new home. The representative was very knowledgeable and the install crew was on time and professional. I had Taylor install this product on our previous home as well as windows. They are a good company.

Mary T.

In 2008 we had 11 windows replaced by Taylor Construction. They did a great job and we have enjoyed the windows ever since. We saw a great savings on our utility bills each month and the house was warmer in winter and cooler in summer. This past year 2018, four of the windows failed (seal was broken letting in moisture). Even though the window company had gone out of business, Taylor Construction honored the warranty and charged only a nominal fee for installation. We were impressed by their honesty and responsiveness. We just had them install 5 new windows in the front of our house, where they honored a quote from last year on pricing. There was an immediate difference in the temperature in these rooms. I will continue to use them to replace more windows in our home.