Tarrant Roofing

Alex G.

I had my roof done by this company, a wonderful and informative experience, my rep made the whole process very smooth and easy, he was prompt and professional. He explained what and why certain materials were best for my roof system, and even sent me before and after photos. I would definitely recommend using Tarrant Roofing for your next project.

Molly H.

Tarrant Roofing is an amazing company to work for and I love how we treat our customers as individuals and help them with all of the storm restoration needs. Give Tarrant Roofing a chance to WOW you!

Courtney S.

Bryan Ortiz was the project manager for my parent's roof installation. He was very knowledgeable about the process, respectful to us, and constantly wore a mask when going over the details about the roof install and insurance process. He even notified our neighbors that there would be a few more vehicles the day of our installation so they wouldn't be alarmed. I have already recommend him to our family and friends , most definitely will use him again the future. My parents most definitely loved your work.

Brian W.

Very professional 10/10 would recommend. Very nice and responsive. Customer service was great and answered all my questions.

Joel D.

Due to the severe weather last night, I would recommend that all prospective clients seek their roofing installation and repair services elsewhere. I am an Active Duty Air Force member and I used this roofing company in July of 2019 and paid nearly $15k to have the installation completed. However, they only sealed halfway around 2 vents and caused nearly $3k worth of water damage to the interior of my home. Their technician even took pictures of the unsealed portions and I was able to get those from him prior to him finishing those areas 6 months after initial install. I contacted them personally allowing the company to do the right thing. They sent another 2 technicians who arrived approximately 1-hour late and smelling of alcohol. Furthermore these technicians proceeded to ask me for supplies to complete the repair. At that point I asked them to leave and contacted USAA to intervene on my behalf. I was forced to pay for the repairs through my insurance company and Tarrant Roofing has refused to reimburse me for their mistakes. Their failure to take ownership and responsibility of such an aggregious error speaks to the quality of people and business acumen. It has been nearly 1-year since EXL (USAA's) third-party company has been trying to recover my deductible and Tarrant Roofing has decided to no longer answer or return phone calls. As a 17-year active duty servicemember I could never, out of good faith, recommend anyone to use this company for any and all services they perform. Better options exist in Fort Worth and most likely anywhere else in the Country for that matter to conduct business with.

C T.

I had high hopes that Tarrant Roofing would be superior (at least better than) all the previous roofing companies I have dealt with since living in the DFW area. Tarrant Roofing fell far short of any of them. The sales rep didn't show up for the meeting to set a date for work to begin. Once a date was set, it was postponed by one week. Once work started, the workers went three hours over anticipated finish time, did a very poor job of cleaning up after themselves (nails all over the place), and caused damage to my neighbors fence, unbeknownst to me. My neighbor was under the impression I was to give him a check for the damages. This did not set well with me. Getting Tarrant Roofing to respond to my anger at this seems to have fallen on deaf ears - I am still waiting for an explanation.

It has been many years since I last had my roof replaced, so I was very surprised when Tarrant Roofing required the bulk of the fees be paid up front, before work was even scheduled or begun. Is this something new, nowadays?

Tarrant Roofing started out with 5 stars, went to 4 stars because they blew off the first meeting and din't inform me - I had to call them to reschedule, then went to 3 stars because the workers were three hours late finishing up and not policing the area very well afterwards, then 2 stars because of the 'neighbor issue', decreased to 1 star because of a subcontractor needed to finish some work didn't respond to fix the issue for over a week.

Summary: I am still wondering if there is a roofing company in the DFW area that has the customer at heart and is reliable in every way.

Rong L.

2 month later, my siding is still not replaced. Week after week, they said next week, and it's lie after lie.

Elly T.

One of the company's sales associates, Matt Blunt, left a flyer on my door today right next to the No Soliciting sign that's on the door. In addition, I have a large No Soliciting sign in the ground next to the door stating the city ordinance. I called the company but the person I spoke to did not seem overly concerned. When I explained what happened, I had to ask if they wanted the name of the sales associate. That should have been the first thing asked of me. I would never hire a company whose employees so blatantly ignore the law while trying to generate business.

Dennis H.

It started out great; the sales guy was very responsive, calling often and showing up for appointments on time. We came to an agreement on the price. Then I reminded the sales guy that I would have to get two other quotes for comparison. His attitude suddenly changed. He said he'd bring a written quote the next day, but never showed up again.

Debbie G.

I don't write reviews too often, but I had to share my parents' great experience with Andrew Smith and Tarrant Roofing. Tarrant fixed my folks' roof after a storm earlier this year and did a fantastic and quick job. Over the Thanksgiving holidays we noticed a small leak in one of the bedrooms, so Dad called Andrew. Andrew came out within 3 hours, identified the problem and sent someone out to fix it before the expected rains this weekend. Andrew also just called to set up a time to send someone out to touch up the paint in the bedroom. I am so impressed with the integrity and quick, courteous service of Andrew and Tarrant!

As a daughter of older parents, I especially appreciate people who take care of my folks with the same care as I would if I were local. Andrew and Tarrant have proven that they are those types of people.