Tadlock Roofing

Ken M.

Can't recommend. Tadlock installed a traditional shingle roof on my main house and replaced the flat roof on the attached apartment. To be fair, the shingle roof is fine. It's a different story with the $6K flat roof. I was told the only maintenance required would be to repaint the reflective top coat every 10 years. In fact, in less than 10 years I've had two substantial leaks. Most recently the rep stated that the material installed should not have been used on my roof, but upon learning that they did the installation and it was warranted by them, all Tadlock will do is patch the leaks with the same material. Now they won't even respond to my emails and it's inevitable that the roof will leak again. So to sum up, I spent about $6,000 (roughly $6 per square foot) on a roof that now needs to be replaced after only 10 years.

UPDATE: The flat roof has now been repaired. Thanks to Mr. Tadlock for personally seeing that my concerns were satisfactorily resolved

Shane C.

Excellent response to my inquiry for a roof repair. The Sales Consultant (John Hinds) was on time for the appointment, documented everything that was going to be repaired and included a video of the areas to be repaired. The quote was return to me in a timely manner and was very reasonably priced.

The repair got delayed due to weather but they contacted me and rescheduled. The crew contacted me by phone 30 minutes before they arrived. All repairs were made to the roof but there was 1 issue I had with the color they used to patch the roof. I contacted John Hinds that night around 6:00 and left a message to let him know I was concerned about the color of the patch. He contacted me about 30 minutes later and assured me that he would get the issue corrected. The next day John came by the house and resolved the issue personally and the roof looks great.

John was outstanding and went out of his way to make sure the job was done correctly and to my satisfaction.

Tadlock Roofing was recommended to me by a friend and I would recommend them to others.

Ray P.

Shingle roof turned out satisfactorily. Although they had to come back to realign skylights - which is done quite easily from atop the roof system with a tape measure the first time. 2) family members received roofing nails punctured into our feet 3) times since completion, among the almost 100) nails I have found on my roof , in my yard , stuck in fascia trim or in my car tire..They damaged one metal panel on my awning on accident. Took them 2
Two+ weeks to come out with a replacement ( awning left open to the elements while waiting ), they then damaged the replacement. Two weeks later they come out and fix the replacements but destroyed the flashing and essentially placed exposed screws wherever they had to overcome the monstrosity. Of course it looked horrible from underneath and it leaks. Workmanship was very poor on the metal panels...broken off screw head and stripped screws as well.. I have installed miles of metal roofing and can honestly say I have never seen so many mistakes made on 2) 6'-0"" long panels in my life.. Unknown to me , the replacement panel was a different gauge/thickness then the existing panels. When I went on the panels to blow out the gutters ( done dozens of times in the past ) it buckled and became damaged too. 1+ weeks later they came out and dropped 12) replacement panels for the entire awning. Literally - placed them in my driveway and told me they were at my house. 1) of the 12) was damaged from their transporting in the back of their work truck. So , I do not have enough panels to change my entire awning to try and fix / match the mess they started. I will be re-sheeting my awning the right way. Something I should not have to do - at all.

Alexander V.

Had them put on my new roof 10 years ago and all went fine like you would expect for $10,000. Every few years the dryer, which vents through the roof, would take to long to dry though. I bought a $40 brush kit that hooks to a drill to clean out the pipe all the way to the roof vent that Tadlock installed. First time it improved the drying, the last couple times not so much. I climbed on the roof to look at the installed vent and discovered there was a black mesh around the exit holes inside the vent. This mesh is catching the lint and blocking the vent. Curiously there's a second vent going to the kitchen exhaust fan that doesn't have any mesh in it. They put the vents in the wrong positions. I figured they made a mistake and would come remove the black mesh so my dryer would dry properly. I told the sales rep from Tadlock about this and he came out to look at it. He walked around the roof and gave me a ballpark figure of $500 to repair their mistake! I figured they'd work with me so I told him I'd pay for shingles they might need if they'd supply the labor to remove the mesh. Never heard back. Moral is to inspect your roof mounted dryer vents after they replace your roof because when your dryer stops drying you're going to be well out of the warranty period.

Karen s.

Excellent response and repair. Office staff is friendly, empathetic and efficient. Consultant responded quickly to my call and in getting me an estimate. Service crew was prompt, did the job quickly and was friendly. We were fortunate to get our roof repair before Hurricane Irma threatened. I will call them again when we need roof repair or replacement.

H F.

Be careful with this company. I called TR because I knew of the owner from years back. The salesman came to house -- looked at the job and gave me a price of $2000 to install skylights.

John, the salesperson was insistent and anxious for me to sign their contract before scheduling installation. His big pitch was the integrity of Dale Tadlock and how honest he was.

I waited 3 weeks for the appointed day - nothing happened -- I made 3 phone calls-- trying to figure out what was happening. 2 days later I get a phone call from a person speaking broken English -- this man stated he was at my house to install skylights --but he couldn't install skylights because there were no holes cut in each the roof .

I called TR office and thereafter came a series of calls and apparent confusion, then the putt-off.

Finally, the next day, John the salesman text me (guess he didn't have guts to call) to say that he just found out that TR no longer cuts holes in roofs to install skylight.

And, that I needed to find another company to cut the holes and TR would come and install skylights.

Is that not the most ignorant policy?? I stated that I expected TR to honor there contract. The Salesman said ""no"" they would not - and that the owner - Dale Tadlock, would call me. Never happened- now two weeks later.

Guess Dale didn't have the guts to call either. So much for integrity and honor. Guess this integrity only works when it's profitable for Dale Tadlock Roofing.

D S.

Excellent. The Tadlock employees I interacted with were professional and courteous. They worked quickly and efficiently and took care to try to do a good job. They said what they would do and they did what they said. I would not hesitate to use them again if I need any of the services they provide. Tadlock was not the cheapest bid I received, but they gave me the highest comfort level so I decided to go with them and I was not disappointed. My only challenge in the process was having to coordinate a painter to paint my chimney at the same time as the re-roof was being done...to me this would make sense as to the time to do this. Other roofers were willing to do the painting but Tadlock would not and having to set this up to coordinate separate contractors was slightly difficult. Otherwise, I had an overall very positive experience using Tadlock Roofing to do my re-roof.

Sherry T.

Super easy process from beginning to end. The estimate was right on. The crew worked as a team and the job got done in a day. They cleaned up every tiny bit and left my yard better and cleaner than before they came.

Now, it is raining cats and dogs and no leaks! I could not be happier with the whole experience. I would recommend them to anyone looking for a roofing company.

I will add that their office staff also really knows customer service. They were just super to work with. Oh, and thanks, y'all for those brownies. They were a surprising and wonderful customer appreciation gift.

Mary V.

These people are great, best estimates, best on site workers, they did my dad who had always had a problem with his roof leaking on a add on room fr many years, every year another hard rain, leaking again, Tadlock came out free estimate , work same week that was 2 years ago, no problems. Dads a happy man,!
I have some now around my fireplace, and boots, he is coming to do mine, Friday, will get back and give a review on just how well mine experence has been.
Thanks
Maryvanessa

Fay H.

We had a new done by Tadlock about two years ago. We received an estimate in a timely manner. The work was scheduled and completed on time. The ventelation of the roof was improved to ridge system. We are planning on have our double wide mobile home leveled this year, and Tadlock had offered to come out and check the roof.