Superior Roofing Solutions

Anita C.

Needed a quick roof inspection and Kurt was amazing. He went above and beyond and was able to do the inspection the same day. Kurt was professional and a pleasire to deal with. We would highly recommend Superior Roofing.

Lauren M.

Kurt was amazing! He made sure we were informed and were comfortable with everything along the way. He discussed pros and cons of every product and told us exactly how the process would go.

His guys were great and efficient and cleaned up after they were done! Superior was quick and got our roof done in one day!

Because we wanted galvanized gutters which Superior does not keep in stock, they had to come back to install the gutters after the roof. We were going out of town that afternoon so couldn't stay to see them finish. Kurt sent us photos after they were done and they cleaned everything up perfectly!

Clinton D.

Superior roofing, Kurt Grosser, installed a roof on a rental property for me back in 2009. They did a great job and were easy to work with.

I am now in need of roof repair on my primary residence. I have called Superior no less than six times. Each time I called I was greeted by an answering machine.

Each time I left a message on their machine. I've included my name, address, phone number, and the fact they had done work for me in the past. In an effort to make scheduling easier for Superior, I said they could come out and inspect the roof at any time, and contact me later with the results of their inspection. I also attempted to reach them through their contact form on their website. Not one time did I receive any form of a reply.

I'm truly disappointed by their lack of a response. I can understand a company being busy, but not so busy that they can't reply to customer request. I would have liked for Kurt and Superior Roofing to do the repair on my roof. It looks like I am now going to need to search for another contractor.

Violet R.

Frances called back after I left a message requesting an estimate. She was helpful and very nice to speak with even though they, like all roofers right now, are crazy busy right now. The estimate might not be done as soon as I would like, but this good first communication convinced me that i would want to wait and hopefully work with this company.

Deb k.

Very happy with our new roof from Kurt and his crew - some gutters were replaced as well. They were fast and professional. The end result looks great. There were a couple of misstarts in terms of communication between the roofer and siding co. as we were getting both done and there were some details they needed to work out together, but not sure what caused the problem and it was sorted out reasonably quickly and the end result was great because they worked together to solve a few very tricky junctions. I'd use them again, and the one area that they could improve a little is communications as it felt like there were some times when we left messages at the office and were not sure if they got through. Not a big enough issue to give them anything less than 5 stars though.

Lora T.

It seriously bums me out to have to give a one-star review to a local business but I've called and left messages throughout this week and haven't received a call back yet. Prompt response - even just an acknowledgement of the call - is an important part of customer service.

brian o.

Kurt and crew did excellent work at our home in marin I highly recommend them. Kurt was knowledgeable and a fun guy to work with. He helped us out with a few other side issues we were having with our house and made a few extra trips just to check that everything was working out. Kurt and crew are great.

Jan F.

""Superior"" is not just the name of the business, it's the work, the service and the crew!
Kurt, his foreman Salvador and the extremely professional crew have now installed 4 new and different roof surfaces at our property. His bid is always competitive and sometimes the lowest. I was skeptical, even though they were highly recommended, when the first bid for a job here came in the lowest, but it was a small job so I gave them a try. I could not have been more pleased! Since that first job they have done service calls on two roofs that they didn't even install (one on Christmas EVE!) bid all of our work, and performed it all SEAMLESSLY! When we needed a special application for a flat roof, Kurt and Salvador traveled for the extensive training with the manufacturer, bid against long time installers, was competitive and installed the roofing perfectly. What makes it a pleasure to work with Superior is their 'customer first' attitude, professionalism on the job and SUPERIOR application. They answer their phones with a smile in their voice! They are a small, family owned company, and yet they really go out of their way to make time for you. I never mix business with my home projects when it comes to contractors, but I made an exception with Kurt. He was really busy at the time, but he sent a full crew, on a Saturday, to install my new roof in one day, in order to fit the job in. I see the other reviewers have commented on the ability to reach Kurt...I say, if you don't reach him the first time, call again and again until you do reach him. He is most likely out working with another customer and the effort will be worth it in the end!

CG B.

I called twice and left messages. No call backs. On the third call, I left a message saying I really thought it was a bit much that I had to call three times. Kurt's wife called back and apologized on a voicemail. I called back again two more times and left messages. She never called back to set an appointment.
And, just so you know, every time I called it was in business hours. I wish I could use Kurt, but I just can't get through to make an appointment.

Kevin W.

Came to my house with tons of solutions and said "" I'll give you a quote really soon ""! I waited a few weeks then called several times and nobody would answer or call me back. Go elsewhere .