Sunlight Solar

Lonnie S.

I would give a zero if I could. There service is really poor and the workmanship is even worse. They removed and re-installed my water solar panel for a tile roof replacement. What they left was a mess, 2 broken tiles and a solar panel that leaks and now needs to be replaced. Beware of this company and check there BBB complaints.

Lucinda G.

I have not used this company. They may be great or horrible I don't know. What I do know is I get robo calls from Sunlight Solar. I have blocked them, I'm on the do not call list which doesn't work and now I am letting the public know that this is a company that uses Robo calls. And won't stop. I don't wish them failure but I personally won't do business with a robo caller. Would you?

Patricia G.

They deserve 0 stars. Electric bill only went down maybe $40 in the summer months, not at all what they promised, add the $240 a month for the panels and the bill just got a lot more expensive. They take forever to reply, when they finally send people over to fix their installation issues, will later send you a bill for it. It's been years and it was one problem after another. Save your self a huge headache and stay away from them.

Linda L.

Issues with battery back up for three years. My husband found the issue they hooked up a 220 line onto the battery back up that shouldn't of been. They do not have licensed electricians. They are not qualified to go into your electrical panel. during the hurricane I never lost power. My lights flickered once the whole back at my house went up because their system fault it out again like it does every time you need it. My husband in the middle of hurricane Ian had to go into my electrical panel and remove all the wiring off of their system and put it back on my system or I should say the main panel. they don't respond in a timely manner they don't come out and fix your crap in a timely manner and then they try to bully you saying that they have pictures of what they did well what they did was they screwed up. I already called service finance. This is all financed for $44,000 They have people in your electrical panel that don't know what they're doing. Their salesman lie to you first of all I was gonna cancel this and he talked me out of canceling it and I regret that decision cause it's been 3 1/2 years of accgravation use any other company but this one!!

John M.

I was referred to Sunlight Solar by FAFCO, the manufacturer of the pool solar heating panels I have. I was a bit nervous, because these FAFCO panels have been problematic, and the company that installed them won't perform warranty service because of issues with the manufacturer, so I was mentally preparing myself for a lot of hassle. I also needed the work done quickly, because I was in the process of selling my house. I was able to get an appointment with Sunlight Solar very quickly. (A day or two later, if I recall correctly.) Secondly, the two service technicians that came out were very professional, friendly, and replaced two panels in about an hour. I was happy with the process.

Julio C.

I waited to submit this review in order to capture my level of satisfaction with their product. I am pleased to say that I recommend this company, they were knowledgeable, offered a good value, installed in time, offered good incentives, and stayed on top of the entire process.

My solar panel system has surpassed my expectations, even with an EV!

There were some mishaps during installation; gutters and vents were accidentally dented. However, they sent contractors who repaired/replaced damaged pieces to my satisfaction.

This business is ethical and family owned, which is important to support. Thank you Sunlight Solar!

Kathy D.

We had you come out two times. The first time the panels had to be replaced under warranty. The second time was because there was a leak. The first group was very pleasant and did the work and we paid them for the installation.

The second time the gentleman that came out was fantastic. He found the leak was not a big problem and it was something that needed tightening. He also noticed that flashings were never put under the panels and he suggested that it be done so that the roof shingles would not wear when the panels moved. He also noticed that the mechanism that controls the temperature was broken. I asked him to fix both items. He did the flashings and then he found the temperature control did not need to completely replaced so he replaced the faulty item. He asked about the remote control or app to control the temperature control and I said we never received one. Your company did not do the original installation. The lady in the office tried to see what the name of the control company was so I could look it up but she could not find it in the original invoice I sent her. She was nice enough to give me the number of the company that originally did the work and I will have to call them.
The second gentleman that came out was wonderful..

Michaela S.

Do Not Use Them. Improper installation of this multi thousand dollar equipment that directly impacts my roof and other thousand dollar systems led to unthinkable damages. The owner did not take responsibility at all for the backwards installation. The time and energy it took to get his attention to finally come to the home is laughable. They are a pathetic business whose ""plumbers"" are not properly trained. Whose ethics are cheap. And do not care at all if they have dissatisfied and frustrated customers. Screw you Sunlight Solar. Rude. Terrible. Wrong.

Richelle G.

Updated 11/21:
After writing these posts, I called sunlight solar and got in contact with the GM Monik. Although we had previously been in contact through email, she seemed very understanding of my frustration. She informed me that the salesperson (or marketing person), Chris, misled us on a number of items.

Originally, we were told that the solar panels would eliminate our electric bill. We gave Chris our highest monthly usage (summer months) to base his calculations on, however, whether intentional or not, Chris miscalculated. Additionally, we were originally told that this solar system would give us 7 days of electricity in the case of a power outage such as a hurricane. This was the main reason we decided to go solar - to help alleviate any extra stress for our family during a very rare but stressful event. This was completely and utterly false. I feel Chris used this lie to manipulate the sale.

Since the post and speaking with Monik, I have learned that my family was among the MANY misled and lied to. She is in the process of rectifying the situation. Although the solution for many affected, is to add more solar panels, so far, my family is the only family without that ability. Monik has come up with different solutions to allivate our issue, and she has gone to great lengths to fix a problem caused by a sunlight solar salesperson (Chris, also known in our family as the lying bleep bleep bleepity-bleep).

As I have noted, our issue is not as simple as adding more panels due to roof space. However, Monik is coming up with out-of-the-box solutions. I am really glad she is taking care of the problem - and SO QUICKLY! She has given us back our confidence in the solar industry. Given the many distraught families, she has kept amazing customer service skills and has shown that her family business really cares about their reputation and is willing to fix a problem to keep a good name.

Our problem is not completely fixed, but from what I've seen so far, I have confidence that it will be.

Will update in 1 month/after electric bill has been fixed.



Original review from 10/15/18:
Apparently, I'm not the only one with a problem. I have lawyer retained as a benefit of my job, which I will be calling. Additionally, we have just contacted a local news station. Please let me know if you would like the info from any lawyer or news station!

Was promised this would almost eliminate my electric bill (exception: customer charge for differing electric company). That was a lie - my electric bill is $150. Now I have a $150 electric bill and a $200 solar bill, totalling $350. I was also told that our solar panels would withstand a category 4 hurricane. Judging by some other posts, that's probably a lie. Hopefully not, but this company has given me 0 confidence.

After installation, sunlight solar (specifically Chris and a few others) have dodged all phone calls and emails. We have finally gotten in contact by going through the BBB. They have still dodged responsibility. Instead, they have blamed it on a ""sales guy"" that was ""outsourced"" (btw Chris is the ""outsourced"" salesman), who made a mistake. And since the salesman was ""outsourced"" they do not have to take responsibility. (Sidenote, please read the previous quotations as air-quotes for full effect). They have also blamed it on our electric company. Continually changing the story, they refuse to take responsibility for the ""outsourced member"" - I didnt know that was legal?!?! Or is it? Guess we will see!

Family company? Family company that apparently outsources everything and refuses responsibility!

Recommend? Only if you want to waste a bunch of money, waste a bunch of time, listen to lies, be dodged the moment those things are on your roof - and for what reason? Of course, to pay a bunch more than you are already paying with no benefit!

I'm glad it worked for some, but for those it doesn't work (or those who were lied to - whether ""outsourced"" or not), I would think its proper business etiquette to resolve the problem.

My question to sunlight solar - if someone acted this way towards a member of their close-knit ""outsourced"" family, how would they react? Would sunlight solar accept the lies, the thousands of dollars out of pocket, the disrespectful dodging of phone calls and emails?

Again, for any lawyer or news station information, please post below!

Gina M.

I had them replace parts on my solar water heater and after a month or two I noticed a part not working correctly. Once they received the part which was under warranty from the manufacturer they came and replaced it. I am very happy with them. They called and said they would show up at between 12-4 and they did. Everything is working great.