Sunlight Solar

Wendy L.

I had a horrible experience with this company. To get the business their inspector documented that my roof was in good condition to install the panels. Shortly after they install my insurance company reached out to me saying I needed to replace my roof because it was time to change. I previously explained to the Sunlight Solar my concerns about my roof but I trusted their ethic and went ahead and installed. The sales person had also told me that out of curiosity they did a one time removal for roof repair which ended up not being the case. They charged me $2,500 to remove and $2,500 more to reinstall. Since they wouldn't work with me I agreed to this. However, after removing they told me that I had to pay $2,700 more for new brackets because they will not be able to use the ones they took out. They left the brackets in my backyard. Besides all that, I was paying $100 extra to my utility company so they didn't give me enough panels to cover my electricit, and I have about 17 panels. I will NEVER recommend this compan.

Larry L.

I requested a warranty repair on a recent repair that Sunlight had performed. In our conversation, we agreed it was a warranty repair after they reviewed the pictures and notes of the work they had performed. After the repair, they wanted to charge me for the repair using the weather as a reason the repair was required. My issue is, that only the repair performed failed so if it was installed properly it would not have failed like the rest of the panel that was not repaired.

They immediately stated if I would not pay they would do a lean on my property. At this point in the conversation, they made no effort to discuss and work through my concerns.

All these conversations were with Aline Neves and Henry Sousa.

I would not recommend this company for anything.

Karen B.

To begin with the first set of panels they put up were 24 of the 305 W which was not what the engineer drew up in the contract. Thank goodness the Hollywood inspector caught it. They had to either remove the 305s and put up the 310s or have the engineer rewrite a plan for the 305s. They chose to remove the 305 W panels and replace them with the correct 310 W panels. In the meantime, with all the traffic on my roof, the vent system across the top was totally stepped on and demolished. I started having leaks in my house in the bedroom over my flat roof. They took no responsibility but did remove the panels to have my roofer do the repair and then put the panels back on again. They would not pay the roofer for the repair. I eventually had to go through my homeowners insurance, a lawyer and an adjuster. This company in particular, the owner, are unethical and not trustworthy at all. It's all about the money to them not Customer Service. I can't believe they are still in business.

Lonnie S.

I would give a zero if I could. There service is really poor and the workmanship is even worse. They removed and re-installed my water solar panel for a tile roof replacement. What they left was a mess, 2 broken tiles and a solar panel that leaks and now needs to be replaced. Beware of this company and check there BBB complaints.

Lucinda G.

I have not used this company. They may be great or horrible I don't know. What I do know is I get robo calls from Sunlight Solar. I have blocked them, I'm on the do not call list which doesn't work and now I am letting the public know that this is a company that uses Robo calls. And won't stop. I don't wish them failure but I personally won't do business with a robo caller. Would you?

Patricia G.

They deserve 0 stars. Electric bill only went down maybe $40 in the summer months, not at all what they promised, add the $240 a month for the panels and the bill just got a lot more expensive. They take forever to reply, when they finally send people over to fix their installation issues, will later send you a bill for it. It's been years and it was one problem after another. Save your self a huge headache and stay away from them.

Linda L.

Issues with battery back up for three years. My husband found the issue they hooked up a 220 line onto the battery back up that shouldn't of been. They do not have licensed electricians. They are not qualified to go into your electrical panel. during the hurricane I never lost power. My lights flickered once the whole back at my house went up because their system fault it out again like it does every time you need it. My husband in the middle of hurricane Ian had to go into my electrical panel and remove all the wiring off of their system and put it back on my system or I should say the main panel. they don't respond in a timely manner they don't come out and fix your crap in a timely manner and then they try to bully you saying that they have pictures of what they did well what they did was they screwed up. I already called service finance. This is all financed for $44,000 They have people in your electrical panel that don't know what they're doing. Their salesman lie to you first of all I was gonna cancel this and he talked me out of canceling it and I regret that decision cause it's been 3 1/2 years of accgravation use any other company but this one!!

John M.

I was referred to Sunlight Solar by FAFCO, the manufacturer of the pool solar heating panels I have. I was a bit nervous, because these FAFCO panels have been problematic, and the company that installed them won't perform warranty service because of issues with the manufacturer, so I was mentally preparing myself for a lot of hassle. I also needed the work done quickly, because I was in the process of selling my house. I was able to get an appointment with Sunlight Solar very quickly. (A day or two later, if I recall correctly.) Secondly, the two service technicians that came out were very professional, friendly, and replaced two panels in about an hour. I was happy with the process.

Julio C.

I waited to submit this review in order to capture my level of satisfaction with their product. I am pleased to say that I recommend this company, they were knowledgeable, offered a good value, installed in time, offered good incentives, and stayed on top of the entire process.

My solar panel system has surpassed my expectations, even with an EV!

There were some mishaps during installation; gutters and vents were accidentally dented. However, they sent contractors who repaired/replaced damaged pieces to my satisfaction.

This business is ethical and family owned, which is important to support. Thank you Sunlight Solar!

Kathy D.

We had you come out two times. The first time the panels had to be replaced under warranty. The second time was because there was a leak. The first group was very pleasant and did the work and we paid them for the installation.

The second time the gentleman that came out was fantastic. He found the leak was not a big problem and it was something that needed tightening. He also noticed that flashings were never put under the panels and he suggested that it be done so that the roof shingles would not wear when the panels moved. He also noticed that the mechanism that controls the temperature was broken. I asked him to fix both items. He did the flashings and then he found the temperature control did not need to completely replaced so he replaced the faulty item. He asked about the remote control or app to control the temperature control and I said we never received one. Your company did not do the original installation. The lady in the office tried to see what the name of the control company was so I could look it up but she could not find it in the original invoice I sent her. She was nice enough to give me the number of the company that originally did the work and I will have to call them.
The second gentleman that came out was wonderful..