Sully-Jones Roofing

Kiyarha B.

Unprofessional to say the least. I went to Yelp to get a quote on a roof repair and then was told a completely different price once the job was job. The employees arrived late and had to go back to get more equipment because they were originally ill prepared. Which cause a delay in the whole process. Overall, terrible experience.

Jamil K.

I just had my roof finished with Sully-Jones and they did a wonderful job with my roof in Crown Point. The whole team communicated with me and the gentlemen who completed the roof showed up at 7:15am on the nose every morning, were super polite and knocked the job ahead of schedule. They brought materials over early so I can paint them before the job which made my life a lot easier. Ed the Sales Consultant delivered the material personally and was very helpful walking me through the process. I'd highly recommend this company.

Karen C.

It is like pulling teeth when it comes to getting an accurate quote from Sully-Jones Roofing. On 6/19/19, an estimator came out to my property. I received a quote on 6/24/19. The quote did not state several issues that I know need to be repaired. I notified the estimator with my questions/concerns and asked for an updated quote 6/24/19. Well, today is 7/2/19 and I have yet to even hear back from him. If you have lack of communication on preparing a quote, what makes you think I can trust you with the repairs of my roof. No thank you.

Kymberly B.

Thank you Kim and Kyle for your fast response!

Barry B.

Don't expect to hear back from Sully Jones with an estimate. In mid February we, per the recommendation of our painter, contacted Kim (office manager is my understanding) of Sully Jones for a estimate on beam replacement required before painting. At that time, she told us that due to the extensive rain we were experiencing, it would take three to four weeks to get back to us and provide an estimate. Sounded reasonable, so far so good.

No word through February and then all of March. I called the office on April 1st and was told the estimator was given the assignment February 15th; and that the office would ""light a fire under him"" Sure enough, the next day Ronnie showed up, was walked around the property and said he would get the estimate to us by email. As of this morning (April 11th), still no estimate; so called the office early in the morning and left a message for Kim. No call from her.

We had a timeline and a deadline for this project which, thanks to Sully Jones, is impossible to achieve. Tomorrow I will be calling our painter to give him the sad news that our project can not proceed at this time and he may want to have a word with Sully Jones.

evan s.

Sulley Jones is the best roofing contractor I have ever dealt with and I have been through many roofers. They are reliable and do outstanding work. Chris worked with me on our reroof and gave me the best product for the best price for my commercial building. They finished the job quickly and no change orders! For the first time in 20 years this winter we had no leaks! I have also began using them for all my repairs. They are quick and get the job done. You can also trust them to do the job right and not cheat you (not like the other roof repairmen around town). I highly recommend them for all roofing needs.

Patricia C.

Sully Jones Roofing breaks the mold when it comes to being attentive to their customer's needs. They go out of their way far and above what they have to do and have exceeded my expectations, I am a property manager and I have worked with many roofers over the years. Sully Jones and their commitment to provided superior service cannot be beat! I am using them right now for a large re-roofing project, they have handled everything and I have not had one complaint in the 11 months that they have been on the property. I can't say enough good things about this company. Steve Johnson is a godsend and has made what would normally be a very stressful experience, almost an enjoyable one.

Amber T.

I called Sully-Jones for an estimate on a roof that needed some repairs and was able to get a quick estimate in order to negotiate a credit for my client on the purchase of a home. The estimate was a fair price for the tune up work needed and the estimator was on time, able to explain the issues and work needed and extremely patient with my client. I would recommend giving them a call!

Konstantina H.

Sully Jones was highly referred to me by a colleague of mine. I was on the board for my HOA in East County and needed a good reputable roofing company to re-roof the entire complex. I called Steve Johnson and he was available, professional and ready for the task. He attended a board meeting with his partner at Sully and presented an excellent proposal to us. They explained everything and were very thorough to ensure we had a really good understanding of the job and what it entailed. They got the job, and the board has continued to use them for maintenance and service. This is definitely a company that stands behind their word, and produces nothing but excellent work! I highly recommend them for any job big or small!

Loraine P.

I have known for a few years that a new roof was inevitable but was putting it off. I received a letter in the mail stating that Sully - Jones did my roof 15 years ago so I gave them a call and made an appointment to get an estimate. Steve met me at the house, we went up on the roof together and he explained everything to me and answered all of my questions and concerns in terms that I could understand. I decided to go with them because they are a time honored company, they did my roof before and did a great job and I felt confident this time around as well.
They are accountable (I find this quality to be a rare one) - met appointment times, installed the new roof when they said they would, in the time frame that they promised, worked efficiently and quietly , respected the space and returned everything exactly the way they found it. Kim who runs the office is amazing. She promptly called me back and when we ran into a little snag instead of dropping me as a customer (I had already paid the invoice) she had someone come out to the house to do an extra repair on the eaves. They were done improperly 8 years ago and now finally they are secure because Sully - Jones knows what they are doing. I couldn't be happier with their work and professionalism. Thank you so much Kim for holding things together and staying on top of this job.