Structured Foundation Repairs

Michael P.

Had a slight settlement in our foundation that our buyer wanted to be fixed before they moved in. Rodney came out and took the measurements. The only thing that kept it from being 5 star, is that he overroad the engineers recommendation and added 2 more piers. Once the buyer heard that, of course he wanted the higher amount.
Marc and his crew showed up on time, did the work seamlessly, cleaned up and lifted the house without any interior damage. I would recommend them.

F Bryant H.

Our home of 40 years in Hickory Creek has seen the
back property line trees really grow in the last 15 years,
sucking moisture from the soil on the north side. Consequently,
there has been some movement from 1"" to 3"" of the foundation
on the north side.
Home contractors are notorious for not properly
constructing sufficient depth perimeter grade beams to minimize
water migration under the slab and proper load bearing which for
single story homes is about 1/4 ton per linear foot.

So in 2005, the garage north side was leveled and stabilized by 8 ft deep commercial piers I designed with leveling shims for my home with installation by a good contractor from Denton. The garage was fairly easy issue to solve . I am a professional consulting engineer and have had our on firm for 28 years.
The issues for the home foundation that SFR just fixed were
substantially more complex. I needed their experience and almost
magical equipment to measure the floor elevations all over the house and develop a good repair strategy and to get uniform elevation of the floor.
The SFR folks were very helpful, very professional. Crew was
obviously experienced and worked hard! My wife, was very pleased that the patio French door functioned properly again, and the gyp board cracks are All closed. Now we can finish home remodel on north side of home.
The leveling, has restored the main under floor sewer pipe flow line
elevation on the north side for proper flow, another reason to get it done.
It will be closely watched for any leaks that may develop.

I viewed some of the other reviews, and clearly some folks do not understand how difficult a job it is to fix complex foundation issues with all the hidden unknown conditions, like water and sewer lines, that can be upset with the slab being brought back to proper elevation .

The crew foreman yesterday brought my attention to a dribble water stream from my west neighbor's direction as my water meter showed zero flow in two of the new pier excavation holes about 3.5 ft down on WEST side.
The neighbor last year, had their foundation work done by another firm and it is now obvious they still have either an under floor water leak or a landscape sprinkler leak that, left un attended, would cause more problems for my home 25 feet away and under the garage. I have a plumber coming out ASAP to leak detect the west side of the property.
I mention this because your neighbor's problem can be your problem.

I recommend the folks at Structured Foundation Repairs for the thorough job that has been done .

F Bryant Hawkes, PE, Hawkes & Associates Inc, Consulting Engineers, Civil + MEP .

Z H.

This company is shady! There are plenty of other foundation companies in the metroplex, please take my advice and give your business to anyone except structured. They don't like to honor their lifetime warranty without charging you for more work. While their prices were reasonable, you get less than desirable results. Their communication is sub par at best, and their business practices are sadly unethical. I get it, they're a company and profit driven, but as a repeat client, I guess I didn't expect to be screwed over. Well, they'll continue their ways without any reason to change, until they they get hit where it hurts too. I wish I would have never done business with them. Save yourself an enormous headache... go with a different company!!!

**Oh and by the way, this is not a duplicate account. You clearly have more than one dissatisfied customer!!! Nice try though. See what I mean about sub par communication.**

Zasha W.

I would give this place zero stars. They are crooks. They ""fixed"" my foundation which was over priced and did a very lazy and awful job. After the foundation was worked on it created a huge jump in the floor and when contacted to fix it they pushed it back until after the year warranty and made me pay for all of it. They claimed they corrected the problem but they never did and I had to pay a THIRD TIME. Don't use this company, they will just take your money and run.

Tom W.

Structured Foundation Repairs, Inc. more lies from Structured Foundation Repair. I met their Ops Manager on Oct 7th and after he mentioned the tear down remark I emphatically told him that HIS people said that once they started their tap dance to get out of the work they and their ""engineer"" had agreed to do. I told him when they said the garage might be a teardown, that I was shocked and offended. What did they do? They turned right around and posted the comment previous to this one. That wasn't the last lie of the day. Their Ops Mngr also said the reason they didn't suggest the additional work (just shy of another $8000 in addition to the $21,000 I already paid) was because that part of the house was fine when they took their original measurements. Total BS: that area of the house has had for the last 2 years a cracked window from the stresses on the home, plus a door so far out of square that it's inoperable plus cracks in the Sheetrock! When I asked him how his ""engineer"" could have missed that, his response was ""the engineers have their opinions, I have my opinions, you have yours, everybody has opinions in this business"". I wonder if that will be in their next commercial? The final deception was one that I refused to take part in. I told the Ops Mngr that I would expect a discount on the additional work for everything that had happened. After conferring with the owner of he company (supposedly) he offered a discount that was indicative of how little they care. They also tried to enlist me in their cover up of bad business by stipulating I had to hide my experience with their company by removing my negative review. That told me exactly the kind of company I am dealing with so I'm going back to Brown Foundation (who did an awesome job on my garage) and just want to get my warranty work done on the failing work that Structured Foundation Repair did and be done with them.

Pranav P.

We called Structured Foundation Repair for foundation exception and had a very good experience. Scott B arrived on time and he was very thorough. He addressed all our concerns and helped us understand the actual problem and also suggested solutions. He didn't find any foundation work that needed to be done. But provided detailed prevention plan to avoid issues in future. I would HIGHLY recommend Structured Foundation for an honest evaluation for foundations.

V S.

The initial inspector was courteous. The price seems fair. However, they make you sign an agreement that in case they break something such as the sprinker, they are not responsible. Turns out after they finished their work, my sprinker system did not work anymore and it took me a while to find the problem. It was exactly where the company dug and my sprinker line was totally broken into pieces. Very obvious but was never told about it by the crew. It cost me $400 to find the problem and get it fixed, but they took no responsibility for it. At least they should have told me they broke it rather than let me hire a sprinker company to find the problem. The company came by today to fill my sink holes in the exact same spot. They better not have broken my sprinker again.

J N.

I needed a foundation contractor to help assess a 1949 home I am under contract on during my option period. Structured sent Chad out and, while he determined the home foundation to be in excellent condition, he still took the time to provide me the elevations and explain the soil in the area and tell me what he saw underneath the house. This gave me excellent feedback to pair with my general home inspector's feedback that day as well. Should I ever have issues with the foundation on this home, Structured will be the first company I call to help me out and the first I'll recommend to any friends who need work done on their homes in the future.

Jess W.

Disappointing worksmanship. I had them come to fix a crack in the foundation where rainwater was coming in. They did the work but the first rain it came in again. Instead of taking any responsibility for it Robert started to come up with excuses and said it would be too costly to fix it again. What is the point of a warranty if the company doesn't honor it?

Ken J.

""Your words should be good enough...""

My wife purchased a house that had a lifetime warranty with this company. When she purchased the house she reached out to the company (twice and no one called her back). She forgot about it over the years. Well, now we see the house has shifted and we asked the company to come out and repair it. We asked was it anything we can do to get the warranty transferred in her name, and this is the response of the company: they charged us almost $7,000.00 to do the repair and only if we paid that amount would they transfer the warranty in my wife's name. We called out another company and they are charging us $3,100.00. GO FIGURE!!!! Foundation companies come and go in the Dallas area, make sure you deal with one that has morals and is willing to work with you when you need them.

I'll be sharing this review on Facebook as well.