Southern Siding

Meribeth I.

Had an appointment scheduled at a time when both of us were available. On the day of the appointment they called to reschedule to a later time. When they missed the second time and called, the guy found out that only one of us would be there. He tried to get me to reschedule then. I told him I thought I could handle the free estimate they promised and was not willing to reschedule so he should just come on because i was home and waiting. He was a no show. So for me their business is a no go! My cash and time will be a blessing to a small company in town.

Willicia D.

I'm very pleased with this company. After looking around at different companies, Southern Siding offered me the best price. I got a new roof and siding. They workers got the job done in no time. I plan on getting windows and gutters next.

Kenneth D.

Their policy states all adult members of the home must be present at the appointment. Reason is stated that this is so there is no confusion regarding color choices or similar type questions. I asked how many shades of White they sell because that is the color choice!!!
Two appointments were scheduled and two appointments were missed by SS. Both appointments set for consecutive Saturday's because Saturday is only day available for two Full Time Working home owners to meet.
Told when I called on Thursday to confirm the appointment I had to wait till they called me the next day (Friday) to confirm which I did and for the second Saturday they are a No Show.
There will not be a Third Saturday wasted waiting on SS.

As a Side Note:
Both home owners are required to be there because the contractors Sales Rep does not want to hear ""I need to discuss this with my husband"". He needs a signed contract that same day. He reveals an inflated price to do the work that will decrease by a significant amount if the contract is signed today. Just remember the law states you have a timeframe (different times for different types) that you can cancel a contract.

Julie K.

From my first meeting to get an estimate until the work was done, everyone I had dealings with at Southern Siding was gracious, professional, and friendly. The crew that installed the roof was a pleasure to deal with, and provided consistent updates on the progress of the work, and timelines for completion. The quality of the work itself is excellent - the roof is beautiful and does not leak (unlike the roof that was replaced), and putting a brand-new roof on a 120-year-old structure presents any number of challenges. I would not hesitate to recommend Southern siding for the quality of their work. The only issue I had was the amount of time that elapsed between the estimate and the completion of the work - the timelines were ore extended than I would like, but the final product is outstanding.

Luis O.

I went to the office to get an estimate on a repair in my house windows. I was called in within minutes to schedule the time. I spoke to Rachel. I gave her my address an time. She asked me if my wife was going to be home and I told her no because she was at work. She wanted to schedule when she was home and I told her that she didn't have to be there to do a and inspection and a quote. She told me she couldn't schedule me because the company policy is the both home owners have to be present. It is ridiculous! I understand for a contract, but for an estimate? This is a dishonest company so be aware. Based on every review I read I can't believe I went there.

Todd R.

1 * because I can't give zero Stars. Don't use the salesman Matt. Do not do business with this company. They will give you the run-around and keep your deposit. Will not honor what they offer and then called 2 weeks after cancellation and offed it for 2000.00 less than quoted. I intend on going to small claims court. PM me if anyone else had the same problem!

James J.

Update!!!!

So it was the wrong door and they broke the sidelight, so now I have the old door which I can see has a gap I can see outside now so it's gonna leak, worse off now than before I want to say I'm back at square 1 but I'm in the negative digits at this point



Unfortunately the poor reviews you are seeing are true. I've purchased windows for my entire house and doors from them. They do a great job with the sales pitch, the problem starts when you need them to come out and fix a problem aka customer service. It took two years to get a replacement door that was still under warranty and they lost my covered up my doorbell wiring during installation of the door, you would think when they replaced the door they would have coordinated an electrician to be here when they removed the door but
No that would take some coordination now I have to wait on and electrician and then they will come back and Finish up the job. Crap like this picture is what I'm talking about, wouldnt it have made since to remove the hardware before the door is removed and placed on the new door? Instead of doing it while I don't have door on my house I mean damn all my cold air!!!!Bottom line go to Lowe's or Home Depot you'll get better customer service!!!!!

Dianne L.

Southern Siding redid the tub in our house to a shower. They did a great job. They had it done in one day and were absulutly the best. I highly recommend them to redo yours. you will not be disappointed. The men doing the work were very friendly and professional. When they cleaned up they even did more than they messed up. You can't go wrong having them doing the work.

Brandy B.

We recently had a quote for 8 windows. The sales rep was friendly and was just doing his job. The quote came in right at $9000. We asked for a night to think about it. The very next day, I receive a call from Enloe Company saying that Southern Siding gave them my number to offer me wholesale windows cheaper. I was livid. You don't give my information to another company like that. I have lost respect for Southern Siding and Will have no business with them. Plus, their products are overpriced.

Brandi F.

My husband and I are building a house, so we went to Augusta to look at siding and windows. We walk in around 11:30 Saturday morning and we're greeted by a nice woman. I told her we are building a home and are just starting our research on siding and windows and could someone help us. She politely said that there are no sales people there on Saturdays and that it's best to come back during the week. A little surprised, I told her we work during the week and then I asked why they don't have sales people available on Saturdays. She said they just don't. So, we left. No answers, no information, no options. I would think this company would want to sell siding to people, but I guess not. This was a complete waste of time and effort. We would have gotten more answers if we went to Lowe's across the street. We won't be going back there because they don't seem to have their operation very well put together. Seriously, why even be open on Saturday if you aren't going to have people there to help you?