Solar Negotiators

Megan H.

As of right now, I am giving 1 singular star. My husband and I started the solar process back in May 2024 with this company. The initial steps to begin the process was wonderful. We were informed of all necessary steps and was told it would be approximately 6 weeks to get the system up and going. We were getting email updates on progress and what they were pending etc...which was all well and good. However, it was not until September 9th that our panels were FINALLY installed. 3 months later. They initially scheduled our install for Sept 6, my husband and I rearranged our work schedules and personal appointments to accommodate the Sept 6th install appt. They were scheduled to arrive between 8am and 10am. THEY NEVER SHOWED UP!!!! No call, no text no nothing! I called the company 5 separate times that same day to get an answer as to what happened. I received the same response from the rep every single time that they have no way to get in touch with the installers and they would send an urgent message for the installer to call me about the failed showing to appointment. We did not get any response from anyone until the next day (Saturday) and so again I had to rearrange my work schedule so they can come out the following Monday 9/9. So, they came out that Monday and it got installed. I was then told at that time that the next and final step would be for the company to reach out to schedule the final inspection and then the solar would be turned on. Okay, no problem right? WRONG AGAIN! It is now 9/28 and I have yet to get a call, email, anything about the final inspection. Over a week ago my husband called them to find out what the status is, was again told they would have someone get back to him. Again, no follow up by the company. I called them myself on Friday 9/27 and told them this is ridiculous and how can a company run a business like this when this is how they treat their brand new customers. So again, I got told them same thing. Someone will get back to you. WTF....to date 9/28 still no follow up by them.

I WILL CALL THEM AGAIN ON MONDAY AND TELL THEM TO COME GET THEIR PANELS OFF OF MY ROOF AND THEY JUST LOST A CUSTOMER.

How am I supposed to feel confident with giving this company my business when this is how it has been handled. What if I have issues with the panels moving forward, am I going to get the same type of service.

B B.

Highly responsive, pricing was straight foward, and economical with great warranty. Provided full project breakdown with design layout.

Dennis K.

They are not interested in helping with information on what is better to use such as a battery backup system or generator because they didn't install system. All I wanted was some information they did not want to help definitely don't recommend them

Jocelyn H.

We decided not to go through with solar negotiators (SN) as we did not agree with an agency they contract with (HDM). All I can say to help a family who is considering solar with SN is to read your contract very carefully. If it sounds too good to be true, it just might be.

Christina S.

Overall great experience. From start to finish the process was smooth and easy!! Would highly recommend.

John H.

We had such a great experience from sales to installation and close out, staff were timely, professional and cleaned up after each project, We were always keep informed of the process and would strongly recommend this company to everyone.

Thank You Solar Negotiators

James M.

Just had the Quality Assurance Specialists from Solar Negotiators give us our introduction to the app's for our solar system. They were personable, informative and professional. They helped us to better understand and use our system. Thank you very much. Highly recommend.

Nakayla V.

We had Solar installed a few weeks ago and had an overall wonderful experience. Install happened quickly and they communicated very effectively. We really loved the HDM program option. We had received multiple quotes and they beat out every other companies rate. Highly recommend giving them a call!

Lee G.

Two providers from east coast contacted me. None from my area. Apparently, my computer has ID protection that makes them think I live in New England.

Karina A.

Although I didn't go through with Solar Negotiators (due to the type of roof I have), they were prompt, professional, and answered all my question. Something that all the solar companies I have dealt with lack. Thank you for the good customer service.