Simon Says Roofing

KS S.

DO NOT use Simon says roofing. Very irresponsible. We had leaking problem, when they came to fix the roof I asked them to check the rest of our roof, he said ok. Not even 2 days after they fixed the roof, we found out another leaking, I called them and Simon said it's not their responsibility because it's in different area. What??? You guys roofing company, agree to check the rest of the roof and your answer only so irresponsible like that?? Very speechless, if I can give zero or minus I will.

Colleen H.

After experience ""ok"" to ""good"" service from other providers, we were expecting more of the same from Darryl and his crew at Simon Says Roofing. However, they ended up blowing our socks off! First, their bids for various projects were on the low end. Now, that doesn't always mean that's the final price....I have found it generally is the starting point. Also, a super low estimate would scare me...I would worry about quality or shortcuts. Not a problem with Simon Says. They do an excellent job for an excellent price.

Now....that is all very good.....but not ""blow your socks off"" stuff. After a move, we called Darryl to give us a consult on our new house's roof. He said it was just fine...and would last for some time. Great news for the financially stretched new home owner. We also asked him to give us an estimate for leaf guards on the gutters. He asked us a few questions....and then gave us the estimate. THEN he said he would recommend we NOT do it. He said that given the shorter time we planned to own the house that it simply didn't make financial sense. When does that?! Only a guy with integrity who is looking out for his customer's best interests as opposed to his own.

After our great experience with Darryl, we asked him to give a quote on a new roof for my parent's home. My parents are very elderly, live on a tight fixed income, but live in an insanely expensive area. Vendors often look at the address and automatically charge a higher price. Darryl's estimate for 5000 square feet of roof came in $10K lower than the next best estimate! The work was done quickly and cleanly. My parents are now ready for El Nino!

Vera L.

It all started when we decided to go solar. While the roof looked sort of ok, a couple solar estimators have suggested the second story roof may have rotten plywood and if the roof is old enough it might be a good idea to replace it before installing solar panels so that we won't need to take down the panels and reinstall them if we need to replace the roof a few years down the road. I looked up permits on our house and realized the roof is 23 years old - so replacement certainly made sense. Also, by doing the solar and roof replacement at the same time, we could keep the roof warranty - more below.

So I went on yelp and contacted about 5 roofers with the best reviews for the estimates. A lot of them were very nice guys, explaining the process thoroughly, and overall providing excellent customer service. Simultaneously, I did my research online for the materials and determined that most reviewers on forums and blogs favor CertainTeed Landmark over GAF Timberland: CertainTeed shingles are thicker, the company stands behind their warranty, there is no variation in colors between batches, so if we need to replace a spot in the future it will be the same color, etc. This decision immediately eliminated a couple of estimates I've received from companies that were only installing GAF, but their estimates still gave me a baseline for comparison. So I asked the solar companies I was interviewing at the same time for more roofers referrals and boy am I glad I did, because one of them referred me to Simon Says!

I am surprised Simon Says has so few reviews on Yelp, because he does a lot of work together with a large solar installer, and he is also a ShingleMaster - the highest seal of approval CertainTeed gives to its installers. So Simon is able to offer a 5-star warranty - that means that even if Darryl Simon (the owner) closes shop - i.e. moves out of state in a couple of years (no such plans - I'm just thinking through all possible scenarios) and something goes wrong with the roof, CertainTeed will pay labor and materials for another roofer to fix the problem. That's what we ended up getting btw - a 5-star warranty, but the catch is - it was a few thousand dollars less than other estimates we received from other installers who weren't using premium materials required by the 5-star warranty.

I understand that Darryl Simon has no big storefront office or shiny marketing materials, but it also lets him save on operating costs and he is able to pass on those savings to consumer (me) - I like it, my budget likes it. Another thing I liked - Darryl has given me upgrade options of shingles from regular Landmark to Pro and Premium practically at cost. I still went for the basic ones because we are satisfied with their look and the warranty is the same, but I appreciated the fact that Simon was not up-marking the materials like other companies did.

Another thing I appreciated - Darryl found a spot in his schedule for me (two weeks out vs. 2-3 months out the large companies with lots of yelp reviews quoted me) and kept it even though it took me another week to finalize my decision on the solar company before signing up with Simon Says. This was important, once again, because only if the roofer and solar installer work together, can we keep our warranty: if the solar folks install the panel mounts and flash it over the roof, it voids the warranty.

In the end, I couldn't be happier. My roof is beautiful, the solar mount flashing was done properly thanks to Darryl's crew cooperating with solar installers, the job was done in 5 days, they covered our pool and artificial grass with plastic at no extra cost and cleaned up after themselves, the inspection was passed quickly and painlessly. Thank you Darryl!

K. M.

After 25 years of existence, we had to replace our improperly constructed roof with a new one: repairing the dry-rotted overhangs, adding flashing, insulation, gutter, and downspout, and installing new roofing material. My husband obtained at least 7 proposals from roofing contractors to have the roof replaced, 2 of whom either did not return our calls or missed their appointments! However, out of all the quotes we received, one company stood out to us in regards to service: Simon Says Roofing. We didn't make our decision purely based on price, but the overall experience and package offered. It was also important to us that unlike most of their competitors, they are a family-run business.

We were extremely pleased with the responsiveness of Darryl from Simon Says. He stopped by the house to provide the initial estimate and returned again to answer follow up questions and drop off samples. Very professional.

The crew we got was hard working, courteous, and completed the work in 1-1/2 days. We were also very impressed with how spotless our yard was after the job was completed.

Overall, we have no hesitation in recommending their quality of work and fair pricing.

Michele B.

Just got our brand-new roof with Simon Says Roofing. It is beautiful! Not only did they have upgrade options not available with the three other roofers who gave me estimates, but Darryl's estimate was spot-on and thousands of dollars cheaper. Since our old roof was deteriorating shakes, I was concerned that their would be a big mess with demo. The roofers did an excellent job cleaning up each day, and I haven't found a single shake or nail on the ground yet. They arrived very early each day and got the job done right on schedule. What an improvement!

Chris G.

I contacted half-a-dozen roofers and Darryl Simon was the only one who both responded and said he did mobile homes. (Two didn't respond at all.)

While the offer was higher than I'd expected, it still seemed reasonable and work was done exactly when and how he said it would be. The people were all very pleasant and even did some extra work on the fly to prevent a leak around our carport for a nominal fee.

Chandramouli R.

I had to replace a portion of my roof since the overhang was not enough. Talked to Darryl and got the job done. He was very professional and did a great job. Among the folks I talked to to, I found his proposal was the right way to go. No shortcuts nor trying to do too much. Also, cleaned up the place nicely after the job was done. He deserves many more such reviews.

Timothy C.

My wife and I just had our very very old wood shake roof replaced by Simon Says Roofing and we couldn't be happier with the job they did.

Darryl, the owner, came out himself to inspect the old roof and provide us a quote. He had full-size samples of the various shingle options (not just the small patches packaged together by the shingle companies in their marketing handouts as color samples...though he had those too) where I could physically see the differences (thickness, material, etc.) between them. We had many people look at the roof, but Darryl was the only one who really gave me a sense for what I was buying. Their quote also included as standard things that other companies were asking me to pay extra for (such as ridge vents) and they were one of only two companies we looked at that offered a 15 year workmanship guarantee. Darryl also offered upgrades other companies didn't even speak with me about (using radiant barrier plywood, solar powered attic fan, etc.). We went with every upgrade, and though in the end we paid more than a handful of other quotes, what we received was far better than any of them and was easily worth it given the quality of service and work they did.

After plans changed in the process of confirming a date, Darryl worked around my schedule to start at a time where I could be home the first day in case anything came up. I'm glad he did as the crew found extensive dry rot and previous termite damage around the eaves of the house. Darryl arrived and showed me around the house to point out how much there was and was great at not just generalizing but physically showing me all of the boards that had problems so I knew he was replacing only the wood that needed to be replaced. His price for this was excellent and well below what had been quoted to us at the time of our purchase of the house. He even had his crew paint the boards with paint i purchased at no charge so that it would not look bad with just a primer coat given how much wood needed to be replaced. It was a lot of wood so I imagine it took a good amount of time. Despite this it didnt set back the finish time of the project at all.

The crew arrived early, left late, were polite, left everything as they found it and finished on time. The result is a brand new, excellent roof!

These guys are great. You can't go wrong.

Rich S.

I'm a real estate agent in San Francisco and recently represented a buyer in San Jose for the purchase of a single family home.

During our home inspection by a contractor, we discovered that the roof needed some repairs: replacement of 25 concrete tiles, straighten existing tiles, remove and install new trim board, install new felt paper and metal flashing's, install new seamless gutters and downspouts, and so on. It wasn't a large job, but I sent out several requests for repair estimates.

Darryl quickly responded to my request and sent me a detailed proposal, something I like to see. And his cost estimate seemed very good for the amount of work to be completed.

Darryl called me shortly after my client awarded him the job and said he could complete the job prior to his original proposal date. Of course this made both my client and I very happy, as a big storm was moving in. Darryl completed the job in 2 days, to the client's satisfaction, and before the big storm. I also inspected the work and found it to be well done. After the first good downpour, we checked for leaks and found none.

Darryl was great to work with, very accommodating, and I would definitely recommend Simon Says Roofing.

M I.

We had Simon Says Roofing replace the old wood shake roof on our 2 story home, and we cannot be happier with the new roof and gutters. They came out the day after we called and checked out our old roof without us even needing to be home. We got the estimate the same day. The workers were on time and very professional. They completed the work as scheduled and left everything as clean as when they started. The price was very good, especially for the quality of work. I'd highly recommend Simon Says Roofing!