Signature Rain Gutters & Metal Works

Richard S.

Great product, fair prices, very COVID safe. The staff was great to work with and our rain gutter guards were installed quickly and efficiently. Thanks!

Ram G.

PEED ON MY PROPERTY. When I walked out to check the work, the main guy was peeing at a corner by the gate on my property. Imagine that. Imagine someone peeing on your property. Do you want to work with someone like that?

Timeline:
10/30/2020. Deposit paid. Agreed to start work on 11/3/2020

11/1/2020: I call them to ask about tomorrow's installation. The guy calls me after a full day to tell me the installation got moved to 11/5/2020

11/5/2020: Two guys show up around 9 AM and start to work. They leave around 4 PM and say they will come back next day at 7 AM to finish up.

11/6/2020: No one comes and no communication

11/9/2020: Two guys arrive around 9:30 AM and they start the work. Said ' there was a little miscommunication' about not showing up on Friday. After about half hour one of the guys say they need to go get some materials. Of the two, only one guy returns. He starts to work. Around 11:30 when I go to my side yard to check, he was in the middle of peeing. He turns around and says 'I am urinating'. I asked 'what?'. He finishes and turns around. I ask him if he would be ok with someone peed on his property. He justified saying yes. I leave a message to the company around 11:45 AM to call me back immediately. No call as of 12:30 PM. I asked the guy to leave my property immediately.

I have had many house projects done over the last 5 years, including a 3 weeks solar roof, 2 full-day sewage pipe repair etc. nothing of this sort happened.

Talked to someone at the company at 1:33 PM. He said sorry but he said he would be fine with someone peeing on his property. This is the kind of people you would be working with.

11/18/2020: The business owners emails essentially saying sorry and they he would like to finish the project or deduct for what is left from final invoice. Keep in mind this is after 9 days of last contact by them. In between we had rain and they were careless about it. They can talk to my lawyer.

Good luck!

Paul B.

Contacted three fairly local companies via their own online contact pages to do some 'fact finding' on new gutters and downspouts. Signature was the ONLY firm to not only acknowledge the email in a timely manner, but CALLED to get my info. That day. No hard sell, Jonathan and I did a Zoom consultation that week and he submitted a proposal the same day. Such a fair price for seamless gutters and great customer service we accepted without even checking with other companies. Excellent selection of materials, styles, colors...we made our choice, set up an install date and was done, from initial consultation to finished install, 3 weeks later...just 6 hours to remove old product and make/install new. Amazing! Just the gutters really transformed our home's curb appeal. Exemplary communication and customer service, install guys were awesome and skilled, quality and look are outstanding. A company I've already recommended to inquiring neighbors.

Deb A.

Gus is amazing. Quick reply after initial contact appreciated and followup after the job was above and beyond. Responsive to questions and concerns. His crew was wonderful also. Top notch job.

Shwetha V.

Amazing work by these guys. We needed gutters and downspouts installed and they got all the material required and installed it in no time!

1. Very quick to respond to requests
2. Gave quick estimates.
3. Followed through with fair prices
4. Finished the job on time as promised

I worked with Gus, Antonio and one other guy and they were all great to work with. I would readily call them again!

Ken C.

We replaced the gutters as part of our exterior painting project.

During the process of collecting multiple quotes, we learned more about the challenge of this job. One gutter installer said he would not remove the existing gutters as the configuration of the flashing and roof board needs extra effort. Another installer would not take the job as some deterioration of the edge of the roofing paper could cause leak if not done properly.

Because of that, we wanted to look for a gutter installer who is also knowledgeable about roofing. Signature Rain Gutter met our requirement and it was actually referred by a roofing company. Gus came over for the assessment and was confident to handle the issues raised by other installers.

I have to say they are not the cheapest. Good that they were willing to make some adjustment after we negotiated a bit. I hope their professionalism and roofing experience would be worth it.

The gutters and downspouts were installed beautifully. The crews finished the job in couple hours. Afterward, I spotted some minor issues related to the downspouts. Gus came by and took care of them.

There are still couple more weeks left for this raining season. Hopefully their handy job can pass the test.

Steve B.

I am very pleased with the customer service (great communication and response time) and high quality work. I would definitely use them again for future gutter cleaning and repairs.

Sherwood G.

Signature Rain Gutter and Metal Works is everything their reputation says they are. We needed a rain downspout rerouted.... not a very big job. The office staff was very cordial, and prompt with a reasonable quote. The installer was also prompt and knew his stuff. The job was quick and neat. We would definitely recommend this company.

S Garcia
Gilroy

Nicholas A.

Signature Gutters was such a pleasure to work with. They matched and beat prices of other companies I received quotes from. Their crew installed gutters on my house and was in and out in 1 day. The crew and foremen were courteous and polite and did excellent work. They cleaned the site at the end of the day and helped me ensure the downspouts were directed appropriately into my newly installed rain garden. I highly recommend them!

Jeff D.

Same day service, professional and efficient. Used ApplePay for payment with no hassle.