Sierra Roofing and Solar

Ted H.

We have used Sierra Roofing for two different roofing projects. Both came out perfectly. We had them replace the flat portion of our roof and put in a walkable deck space. And recently, they replaced the back of our roof, which is a combination tiles and shingles. Both projects were perfectly completed. Just as importantly, these folks are fast, professional during the quoting process, project communication, daily job clean up, and follow up/paperwork/billing. I highly recommend them.

Dan O.

Sierra roofing was helpful and super responsive. We didn't end up going with Sierra for the replacement of our roof, but Chris was able to fit us in for a site review quickly and was very informative and thorough in his quote. It is clear that he has great industry experience, understands complicated projects, and will give you the honest assessment. I would highly recommend having these guys in the mix to compete for your job.

C. S.

Terrible!! Do not hire.

We had a leak in our roof during a rainstorm, and Sierra was the only company we could find to come out and put a tarp on it right away. I appreciated their quick help, and since they had great ratings on Yelp we hired them to do $6500 worth of repairs and maintenance on our roof.

Fast forward into the next rainy season, and our roof continued to leak. Sierra came out several times to work on it and assured me they would make things right, but their fixes never solved the problem.

During a big rainstorm, we had water soaking down the ceiling and into the wall. The work was still under warranty, so I repeatedly contacted Sierra asking them for urgent help to avoid further damage to our house. Cary, their office manager, replied to let me know she had received my requests and had forwarded them to the General Manager. The General Manager never responded, and Sierra never came back to fix anything, despite their promises (and their warranty).

We had to hire another roofing company for about $10,000 to fix the leak, which they did. We also had to pay to repair the substantial interior damage that occurred after Sierra supposedly fixed the leak.

My recommendation is to steer clear of Sierra; you don't need the frustration or the wasted money.

Raymond B.

This was a slam dunk ! The work they did was on time , fast and very efficient. The main reason I am writing this review is that the communication from the beginning was superior and a pleasure. Joe came in at the beginning and sold me (and I had 5 roofing companies come in before I decided to hire Sierra), but not in a car salesman way of selling but he sold me on the product. Then the on site supervisor Mark was always available and willing to do what it took to keep my wife and I happy. Had minor issue with skylights and he is going to make it right. My neighbors all are raving about the new look on my roof and it's my pleasure to tell them it was done by Sierra Roofing. These days customer service is missing many times , but Sierra service was stellar. Also they did my gutters and skylights, no need to get three different companies. If I could give more stars I would....

Andrea N.

Our technician, Robert, was AWESOME! He was on time, friendly, knowledgeable, and professional. We would DEFINITELY recommend him and this company and would use again.

Richard C.

I reached out to Sierra Roofing through Yelp and received a super speedy response with an appointment, which was great! Prior to my appointment, I received a text with the estimator's contact info so I would know who to expect. They actually showed up when they said they would and after inspecting my roof, they said they are booking out 1.5 weeks so it would be no trouble getting the work scheduled. The estimator said he would have a quote to me by the end of the day or the next day at the latest. I waited about a week after not hearing from them again and sent an email to the person that booked my appointment and cc'd the estimator inquiring about the quote. Crickets.... No response, no follow up. If they weren't interested in the job, simply saying so would have been perfectly acceptable and would have saved us all a bunch of time and grief.

I'm glad I found another roofer that is super responsive and accountable. I would suggest you do the same.

Nicolas j.

Sierra did both our roof and solar back in December. I was incredibly pleased with all aspects of the project.
Manny came out to give us our initial quote. Very competitive with other roofing and solar installers (including Costco). I liked the fact they were a one stop shop so no coordination of services. They handled all in house. Manny did a phenomenal job of answering all of my questions and being available by cell whenever I had another question or concern.
Mark and his team managed the roof and were prompt, informative when I had questions. Did a very nice job and everything came out great.
Jeff and Alex managed the Solar part of the project. I didn't get a chance to meet Jeff in person, but Alex his site lead was AWESOME! Jeff is great too, and did a great job of communicating and even had a nice gift basket for us when the job was done. 5 Star Service for sure.
Alex did an awesome job of doing a clean solar install. Setup the system and went through explaining how everything came together. It's been 6 months since it was completed and the solar is doing great.
I would highly recommend this company to family and friends!

Jane N.

We had our roof in Oakland redone by Sierra and are very pleased with the results. Compared with other bids the quality of the roofing product they use (Landmark Solaris by Certainteed) had unique features such as invisible venting along the ridge lines, asphalt shingles that meet CA Cool Roof requirements, a lifetime transferable guarantee on the materials, and a 10 year warranty from Sierra on the workmanship. The crew did a very good job with the installation and left no debris or damage to the landscape. The Project Manager, Ivan, was very responsive to questions and resolving some fine-tuning required with the downspouts. The appearance of the house is much nicer than before.

Melinda G.

Sierra Roofing was one of three quotes we got for a new roof and they came in significantly lower than the others so we went with them. We are happy with the roof and the time they took to complete the job.

Stephanie A.

Just met with Ivan to make final payment for the roof that Sierra installed and I have to say that I was really worried before the work got started. My attitude was stand offish and skeptical. My home is old and so am I. I'm a single woman, so over the years I've come to expect contractors to try to take advantage. Not all, but as a general rule it seems to be the nature of the beast. Well I have to say that I've been pleasantly surprised through the entire installation and transaction. The guys who did the work were very courteous, worked quietly and cleaned up the yard as they went along. But not only that, everyone was willing to stop and answer any question that I might have and really made sure I understood whatever it was that I might be questioning. And I know that prices have gone sky high these days, but I think I got a pretty fair deal over all. Needless to say i'll be calling them back next year to do the roof on my duplex.