Shingle Masters Roofing & Construction Services

Chris W.

I'm grateful to shingle Masters for getting me out of a nightmare situation. When I moved into my abode I had no idea that part of it was poorly constructed and was prone to leaks. I hired a roofer to make a fix and when it later failed and started leaking again I had them come back and try again. You can only do this so many times before you give up and try another roofer. I'm not exaggerating when I say that over several years I repeated this multiple times with multiple roofers. It got to the point where I felt sick to my stomach when I would hear a rain storm approaching because I knew there was a good chance I would have to deal with a leaky roof again. Shingle Master was able to fix what other roofers could not because they are a general contractor, not just a roofing company. That meant that they could address the area *near* the problem roof area (behind a wall, etc) and were able to stop the leaking for good. Years later when I needed a complete new roof replacement of course I had them do it. The work was done in one complete day and I had a dumpster in my driveway for a little over two days. It couldn't have gone more smoothly. There was a foreman on site that I could've gone out to talk to if I wanted to but there was no need for that. I never interacted with anyone once work began. I dealt with Todd for the estimates and paperwork and I believe it was Doug who returned later to do the touch up painting. They're all so nice and helpful. Their services aren't cheap but you get what you pay for. I would recommend them without hesitation.

Stefanie M.

Excellent all the way. I've had them do 3 different jobs, one involving a tough custom job. All were completed within time, minimum of noise & disturbance. They've got to be the cleanest I've ever seen. I had 0 nails in my driveway. We had a little problem afterwards with the custom roof, but they came and fixed it right away. When I need another roof, you know who I'm calling.

Katy S.

My husband and I met with Eric to discuss our roof concerns. Eric was professional and very informative about what Shingle Masters has to offer and how they can address our needs. Eric was very responsive throughout the process and kept his agreed appointments with us. Eric responded to calls/texts timely and addressed any concerns we had throughout the process. Shingle Masters had a month or so from the time we signed the estimate to the start of our roof. Shingle Masters did a great job with the removal and replacement of our roof and gutters. Their team had the old roof removed in the first portion of the first day and our new roof was completed by the end of day two. Their speedy service allowed us to have piece of mind that our wood was protected, especially from the upcoming rainy season. My husband received great feedback from the inspector about the quality of Shingle Master's craftsmanship. We i all of our documents to submit for our updated wind mitigation and proof of new roofing at the time of payment. Shingle Masters offers options for financing and also gives options for cash/check discounts. Shingle Masters offers a workmanship warranty in addition to the manufacturer warranty on the shingles. I would recommend Shingle Masters for their professionalism, craftsmanship and overall great customer service.

Amanda H.

So I will start by saying I wanted to take a star off because they are not the cheapest, but I feel that isn't fair since reviewing based on other things. You are not always going to get the cheapest for good quality. I dealt with Eric for sales and he was more than reliable. We got about 8 different quotes and after speaking to everyone, he was the most knowledgeable and answered all my questions. He was patient even when I change my mind about the shingle about 50 times. Finally decided with the black color and I could not be happier with the look and quality of it! Everything looks amazing and they finished it all in about a full day and a half in the middle of Florida heat. This is important for us because who wants to deal with that noise for longer than that? After that they picked everything up and left it looking clean! I highly recommend shingle masters!!!

Judson B.

I've had the roof replaced three times over the past 45 years. Shingle Masters did the best job by far of the three roofers I've dealt with. The work was done quickly and thoroughly with lots of attention to detail. For instance, I've never had a roofer paint the vents and pipes in my roof to match the color of the shingles. The cleanup was equally thorough. Not only were tarpaulins spread over the grass and shrubbery to catch debris, several workers picked up everything they saw by hand, then made numerous passes with magnetic bars to ensure nothing was left behind.

Robinson A.

This is the worst company in terms of customer service. If you have an accent or s female don't call them. The manager / owners son mike speaks down to woman with disrespect and lies to your face. If you could find someone else please do. Bad customer service once they have your business and after. Held my mothers refund on purpose for over 15 days just to be a ahole then refunded her less money than what they had too. RUN go to the next guy......

Erik V.

I was hoping for a better outcome from such a highly rated company. Their sales rep fell short in measuring a less than 20 ft repair by 150%. They admitted, after several, denials that they incorrectly measured my roof and finally adjusted the invoice.
The scary thing is that they came out and measured twice and wanted to measure a third time after I called them on it.
I'm really not hard to please... I even had them blow $1300 insulation knowing we could have went through TECO for a couple hundred. Sadly, they fell short in measuring half of a garage roof by $1600+
I really hope you have the 5 star rep show up... mine couldn't read a tape measure...
Their crew did a good job but their sales rep and owner blamed $600 of the incorrect quote on them so I can only give them 2 stars.
I have everything documented just in case anyone wants to respond... Can't wait...

Lauren P.

We've used SMR for quite a few projects, and they're always quick and thorough. We never have issues with the finished product, but in the rare case there is an issue, they come back to handle it. Prices are competitive.

Alison V.

Shingle Masters Roofing is a godsend! As a mother with young children, I don't have time or financial resources for things to go wrong. As you can imagine, a major roof leak is something that physically or financially - I don't plan for. Time was of the essence for this situation and I started reviewing companies immediately; my reviews led me to Shingle Masters. Not only were the reviews great all across the board, but they've been best in business many years in a row. I immediately called for a FREE consultation. Here's my experience with Shingle Masters and why I would recommend them any day of the week.

1) I was able to get right through and have an appointment scheduled the next day.

2) Brock and Mike were both very professional, informative, and knowledgeable. They had multiple options for repairing my leak and were able to come up with a solution that worked with my budget.

2) Shingle Masters was reasonable in prices, competitively priced, and professional through every step.

3) The repairs were done promptly, thoroughly, and as if they were for their own home.

4) While the crew was there for the 2 day repairs, Brock and Mike both stopped to check on the repairs, inspect the work, and even said hello to my children.

5) The crew cleaned up their work and used magnets to make sure all nails were picked up and not in the yard where my children played.

6) Upon completion of the repairs, Mike came and got on the roof himself, to check the work and discuss everything with me. I was also provided warranty information (which for anyone should be a great piece of mind)!

These reasons should not only explain why I felt like Shingle Masters was amazing, but also show you! They went above and beyond in my roof leak and 150% showed me how they've been able to earn best in business many years in a row. Thanks again Brock, Mike, and Ed! You've got my business for life.

Cindy S.

The sales guy, Brock, is slick... has the folders, pamphlets, samples & everything.

Then come the workers who couldn't give a crap & not a single one speaks english.

Tossed my sattelite off the roof & broke it. Left broken roof decking, nails & debris all over my bed when replacing skylight. Left visible holes in the roof decking & simply papered/shingled over them. Left my gutters dangling, barely attached. Used cedar for some exposed exterior roof beams that had rotted behind the gutters, but used non-pressure treated pine for others (this is a high moisture, exterior exposed & highly visible area outside the house). They even nailed the 2 different types of wood for the beam repairs to each other! Hello rot & termites! I guess they ran out of cedar & used whatever was lying around to split the difference in what was required. They even left some rotted beams un-fixed but repaired the decking the rotted beams were holding up!! How is that logical?

This is all still after I had to practically stand over them & catch all the other ""getter-duns"" that they tried to slip through. Imagine if I hadn't!!!

Once they pack up - good luck getting anything fixed when you find it. They haven't even been away from my house for an hour & the games began. What you will get are excuses & accused of ""heresay"". Why should they care? They make you sign an agreement which allows them to place a lien on your house if you withold payment. Now I understand why...

$14,000 for a 1,600 sq ft house. Proves that paying for the most expensive contractor doesn't guarantee quality of any sort.