Shingle Masters Roofing & Construction Services

Erik V.

I was hoping for a better outcome from such a highly rated company. Their sales rep fell short in measuring a less than 20 ft repair by 150%. They admitted, after several, denials that they incorrectly measured my roof and finally adjusted the invoice.
The scary thing is that they came out and measured twice and wanted to measure a third time after I called them on it.
I'm really not hard to please... I even had them blow $1300 insulation knowing we could have went through TECO for a couple hundred. Sadly, they fell short in measuring half of a garage roof by $1600+
I really hope you have the 5 star rep show up... mine couldn't read a tape measure...
Their crew did a good job but their sales rep and owner blamed $600 of the incorrect quote on them so I can only give them 2 stars.
I have everything documented just in case anyone wants to respond... Can't wait...

Lauren P.

We've used SMR for quite a few projects, and they're always quick and thorough. We never have issues with the finished product, but in the rare case there is an issue, they come back to handle it. Prices are competitive.

Alison V.

Shingle Masters Roofing is a godsend! As a mother with young children, I don't have time or financial resources for things to go wrong. As you can imagine, a major roof leak is something that physically or financially - I don't plan for. Time was of the essence for this situation and I started reviewing companies immediately; my reviews led me to Shingle Masters. Not only were the reviews great all across the board, but they've been best in business many years in a row. I immediately called for a FREE consultation. Here's my experience with Shingle Masters and why I would recommend them any day of the week.

1) I was able to get right through and have an appointment scheduled the next day.

2) Brock and Mike were both very professional, informative, and knowledgeable. They had multiple options for repairing my leak and were able to come up with a solution that worked with my budget.

2) Shingle Masters was reasonable in prices, competitively priced, and professional through every step.

3) The repairs were done promptly, thoroughly, and as if they were for their own home.

4) While the crew was there for the 2 day repairs, Brock and Mike both stopped to check on the repairs, inspect the work, and even said hello to my children.

5) The crew cleaned up their work and used magnets to make sure all nails were picked up and not in the yard where my children played.

6) Upon completion of the repairs, Mike came and got on the roof himself, to check the work and discuss everything with me. I was also provided warranty information (which for anyone should be a great piece of mind)!

These reasons should not only explain why I felt like Shingle Masters was amazing, but also show you! They went above and beyond in my roof leak and 150% showed me how they've been able to earn best in business many years in a row. Thanks again Brock, Mike, and Ed! You've got my business for life.

Cindy S.

The sales guy, Brock, is slick... has the folders, pamphlets, samples & everything.

Then come the workers who couldn't give a crap & not a single one speaks english.

Tossed my sattelite off the roof & broke it. Left broken roof decking, nails & debris all over my bed when replacing skylight. Left visible holes in the roof decking & simply papered/shingled over them. Left my gutters dangling, barely attached. Used cedar for some exposed exterior roof beams that had rotted behind the gutters, but used non-pressure treated pine for others (this is a high moisture, exterior exposed & highly visible area outside the house). They even nailed the 2 different types of wood for the beam repairs to each other! Hello rot & termites! I guess they ran out of cedar & used whatever was lying around to split the difference in what was required. They even left some rotted beams un-fixed but repaired the decking the rotted beams were holding up!! How is that logical?

This is all still after I had to practically stand over them & catch all the other ""getter-duns"" that they tried to slip through. Imagine if I hadn't!!!

Once they pack up - good luck getting anything fixed when you find it. They haven't even been away from my house for an hour & the games began. What you will get are excuses & accused of ""heresay"". Why should they care? They make you sign an agreement which allows them to place a lien on your house if you withold payment. Now I understand why...

$14,000 for a 1,600 sq ft house. Proves that paying for the most expensive contractor doesn't guarantee quality of any sort.

PAC D.

Sales guy came over to measure, did not got a quote, 2 weeks later I reached out, still nothing...
I guess they don't need new business.

James P.

Had to do a total roof replacement. Almost $10k for a 1300 square foot 1 story house. It's expensive, man.

But, by damn, were these dudes thorough. The entire roof was done in 7 hours. They scoured the yard for lost nails and scraps, which is absolutely necessary when you've got small kids and an idiot dog that eats things she finds.

A second guy came by about a week later for final touch up and a little extra cleanup, but the vast vast majority of work was in a day. My neighborhood is getting to the age where every week, someone 8s getting their roof redone. Almost all of them have a dumpster in their driveway for a week, and a crew in their house for several days. Not us.

Customer service was good, and always got back to me within a day.

Greg K.

I contacted them to quote my flat roof. They gave me a quote. After accepting the quote I got another quote. It was highly under their quote. I called and canceled their quote within the 3 day window. They promptly turned me in to the county for not pulling a permit. NOT my job. Very vindictive towards competition. I would NOT recommend them if you are going to look for other quotes. They think they are the only roofing company in Brandon. I've been in construction for the last 30 years. When you lose a bid you move on. You don't take revenge.

Tracey K.

I accepted ShingleMaster estimate/proposal on 4/3/17 and every contact after that was on my part (multiple contacts). I had to contact them (after emailing the proposal) to see if they received the proposal; he said yes it would be week of 4/17 or 4/24 before the work could be done. After having not heard from them on 4/23 I emailed again. Again after not having heard from them I emailed again on 5/2 to ask when the work could be done. They replied they'd try and have it done soon. I explained I understood it was a small job (fascia repair) but I needed the work done by 5/12 otherwise I needed to move to another company. He said he would try. On 5/11 they called my cell (didn't leave message) and then I got an email saying their tech/team would be out by lunch to do the work. I called and said it would have been nice if they'd let me know at least 1 day before so I could leave out the house paint (otherwise how were they going to paint the repaired work). They came out did the repair work and primed the wood. When I called about them painting she said they be back out. I left the paint out. After a week of them not coming back, I ended up painting it myself. Even after emailing again to tell them I had ended up doing the painting myself (because they still hadn't come back after 10 days), I asked them how they wanted to be paid. AGAIN, no communication from them. It wasn't until today (6/3) that I finally got an invoice for the work (minus the painting; since I'd done it myself). So almost 2 months transpired over a very simple repair job (and every communication was on MY part). Very disappointing and unprofessional how they make the customer put so much effort to do work (that I was willing to pay them). I certainly would NOT recommend them. I know my repairs were small (in comparison to other roofing jobs I'm sure they had) but I would have rather them been honest with me that they couldn't or didn't want to take the job.

G R.

This is a first class operation from start to finish. They stick to their quotes and do not try to do lots of add on expense after the job begins. Crews are prompt, hardworking and friendly. Clean up is meticulous. This is a family business that takes pride in customer satisfaction. My neighbors are all jealous. Roof looks great. Shingle Masters is the best.

Sharon R.

They redid our entire roof this weekend and did the shingles on our new garage. They were so hardworking, and did a great job. They were also very diligent in making sure all the nails and such were cleaned up before they left. Would highly recommend them!