Shadowfax Roofing & Solar

Ara T.

Great company, good price and good work. They did our rook and it's been 6 years with no problems. They also gave us a good quote for Home battery but I was. It ready to move on thatnyet

Bk L.

Shadowfax Roofing re-roofed our house 8 years ago. At the same time they installed solar panels on our roof. Jerry and his team are
friendly people. They offered competitive quote and were very detail about the material used and work to be performed in their quotation.
They completed the work within schedule, and their workmanship is superb. Over the years, we did not experience major issue with our roof.
We had small leak around the air vent on the roof during the last winter storm, they came and fixed it for free. Last year, 4 of the
solar panels had output degraded. Jerry and his team spent time debugging and found issues with the panels. We were unable to file warranty
claim for the panels as the manufacturer had exited panel business. However, Jerry replaced 2 of the panels from his excess stock,
again free of charge.

Michael Q.

I got ceiling leaks during Nov 2021's heavy raining sessions, hired Shadowfax to check for roof leaking. Two techs came but refused to go up to the roof. When I asked why, they told me they thought my house was a single story and did not bring the long ladder to go up to 2-story roof. The fact is, I passed my house info to the company at the time I contacted the them for the job.

Later I hired another company for the job, the first thing they did was to go up to the roof right away and found a missing tile and get it fixed, no more leaking.

I hired Shadowfax for roofing repair many years ago, this is the 2nd time and last for me.

Patrick S.

Noticed a weird wet spot on one of the curtains in the master bedroom after the recent rain. Looked like there might be some water trails on the ceiling as well. We bought the house recently and don't know the age or make up of the roof.

Ben came out same day to inspect the issue. Very knowledgeable about roofs, roof care and maintenance. After checking the inside where we noticed the wet spot, he got up on the roof to take a closer look. Unfortunately (fortunately?), the roof appeared to be in good shape. While he was up there, he also cleaned off a few errant palm fronds, caulked a few nails, and took measurements for an estimate to install gutter screens too. Didn't charge for any of it. More rain might be coming on Sunday, so if it happens again, he said to just call him back.

Overall, I'm really impressed with the promptness and level of customer service. Would definitely recommend for any follow up roofing work.

Lisa R.

Wanted a small local company to do both re-roofing and solar installation (so they'd integrate & stand behind both). Went with Shadowfax because some friends had a good roofing experience with them. And Luke had the best follow-up of the eight different estimators I had out (and seemed very honest & straightforward). They did a great job (with solid follow-through) on all the many interconnected steps (removing & replacing old roof & gutters, installing solar panels & electrical components, getting city permits & PG&E approval, etc...). And Luke overcame some obstacles to get me the exact panels I wanted, all fitting on my limited southern-exposure roof surface, and online before end of year for the tax credit.

Mark S.

Great experience with Shadowfax roofing and solar.
John gave us a quote to replace our roof. He was super friendly, knowledgeable and made me feel very comfortable. He was patient and explained all the costs in detail. The quote was very competitive and even one of the competitors said that Shadowfax was great so I knew we were on the right track. Got three quotes and Shadowfax was right in there slightly under the others. But it was their customer service that won me over. In fact, we decided to get BOTH our roof and solar from them. That was a great decision because they did such a great job and reduced my headaches of having to deal with two companies.
We met the owner Jerry a number of times. He has a friendly honest way about him. Meet him and you'll see what I'm saying. Felt totally confident he would take care of all my questions and concerns. And when your doing a roof, trust me there will be concerns. I was very happy every step of the way as they took care of my every need.
I have attached picture half way through the project.

Great job John and Jerry. I'm a happy customer.
PS. I've had other contractors recently who were awful so when I say they are great, I mean it!

Duoduo Z.

Very experienced and professional. Identify the roost cause of the garage leakages within 10 mins and repair my roof the next day before the rain. I'm very happen with the service.

Vera F.

Our neighbor recommended Shadowfax to us after their roof was replaced recently. We weren't sure that our roof needed replacement, but asked them to look at it. Surprisingly, they praised the job our previous roofer had done and said we did not need a new roof! We knew that there were a few places that needed attention, so they arranged to fix and replace a cover over our back porch and ""tune up"" the existing roof in places that needed it. They started work a week later and came every day until the work was completed. (No ""demo and come back much later to finish"" scam like some contractors!). They came on time each morning and completely cleaned the area before leaving in the afternoon. Salesman John and worker Jesus were so honest and professional, it was actually a pleasure to write the check! Our highest recommendation for Shadowfax!

Melissa C.

I went to Shadowfax Roofing to install solar on my house. They were professional and efficient. They handled getting the permit, the inspections, and PG&E and there were no issues. The installation took less than a day (from about 8:30 to 3). Their prices a very reasonable as well. Thank you so much Jerry!

Aaron C.

They came first to discuss with me about the solutions and gave me a couple of advice but never rushed me to make any decisions. When I decided to hire them, they finished the job without getting inside and everything looks good!