Setter

Denver L.

Proud to work with Great staff and company with same goal providing great service. Thank you Setter

Alex S.

I was hopeful that Setter was going to be a helpful solution for a few home projects but they are simply not up for the task...

-When I contracted with them for home drywall install they were confident their Pro could get the job done quickly and efficiently. After the first day of install, it was very evident the Pro had minimal experience hanging drywall (if any) and I needed to stop them immediately - gaps between sheets that were hung in incorrect directions, etc. (see pics). I contacted another sub-contractor and we had to tear everything down before starting again. I give 2 stars here for the customer service received from Jesse on the Setter team for stopping the Pro immediately and providing a small credit.

-Giving Jesse the benefit of the doubt and having already had a Pro provide a quote, I gave Setter the opportunity to make up for the mishap and engaged with them for tiling services for bathrooms. Long story short, the project they quoted would take 8 days of labor ended up taking 14 and nearly double the initial quoted cost. The Pros they sent showed up late, left early and some days did not show up at all. The part that was most disappointing is that Setter charged 3 days or work for a task that took a single day and auto-debits your credit card once they have it on file.

One of the biggest issues regarding Setter is not being able to communicate with the Pro themselves and having to go through Setter which often causes long delays and added costs (i.e. if a Pro needs more of a certain material, they let Setter know and eventually you're notified during M-F business hours). Setter also states they'll provide the basic materials for the job (sponges, gloves, wipes, etc.) and then sends you a bill for them afterwards.

Setter should take a step back and secure qualified Pros before expanding to any additional services or geographies - I would not recommend you waste your time/money until they do.

G W.

My 35 year old garage entry door was weather stripped with old style copper weather stripping. It had broken in several places and the door would no longer close. I had made several calls to local handymen and contractors with no responses. Setter Company had wonderful, prompt responses. They gave me a great quote and a repair appt without any hassles. Their man showed up promptly and on time. The work was very professional and Jorge made sure I was happy before he left. I will use them again.