Semper Solaris

John P.

I am writing this to specifically thank Colleen Ussery, Project Coordinator III, for her help in completing the recent solar power project on our home. She saw it through, sent excellent technicians, who knew what they were doing, when needed to move the installation along, and was extremely responsive to any questions or concerns we may have had. Thank you Colleen.

Charles C.

Our site supervisor, Tadin Davis, of Semper Solaris was terrific in his communication and follow-up for putting on our new roof.

Felix G.

So I added more panels to my existing system. Everything turned out good. I added 9 panels to my current system. Its working great. The problem i have with them is that salesman Demitri lied to me. He informed me that my old system would stay on net metering 2 and new system would be on nem 3.0. Well it turns out that now both system will go on nem 3.0. I will now need a battery system to be installed to make my solar system not loose its value in what pg&e pay me for my solar production. Very disappointed in that aspect. Now shoping for battery system I having hard time finding battery that workz with both my old enphase system and new telsa inverter. What a headache plus at least 10k to 20k more i have to pay for batteries. Be careful do your homework first

Jeremy K.

Team did an incredible and fast job replacing our roof. Project team worked long hours and were very informative during the project. Tatin, our project supervisor, always did a good job following up each morning and evening to ensure everything was going smooth. Great communication from this team and happy with the installation process and end result

Vicki K.

This is a full context post. I initially had solar panels installed last year. the contractors punctured my roof and installed the solar panels incorrectly for my roof (TPO roofs require staunchons!) leading to major water damage of my home.

Thankfully Laura was assigned to my case! Laura has been an absolute god send, following up and coordinating with the contractors and who fixed the roof (so far so good!) and even the mold specialists who dried out my home. She even sent the contractors back for tiny little detailed cleanup work-- all of this before the baby was due in 2 months. I am so grateful to have such a hardworking partner at the company on my side.

Companies may make mistakes and the key was that Semper Solaris made right by it and very quickly. Laura was super responsive and very understanding of my circumstance, namely that I needed the nursery to be completely fixed and STAT. thank you for your great follow through and customer service!

Eric Y.

everything ran very smoothly for about 85% of the installation. The rest was hiccups and bumps and we don't have the part and we have to ask for the part.

Ben C.

They were very fast to give a quote. They did ask you if you're a veteran or not during the initial phone screening. I saw that they give discounts for veterans. I also saw that they are a veteran owned business and I like the idea of supporting vets. Unfortunately the price they quoted was at least 50% higher than every other quote I got. My guess is that if you're a veteran, give them a try to get a competitive price quote. If you're not a veteran, you will probably have better luck elsewhere.

Morton S.

This 5 star rating is for Rachel Korp, a very professional, caring, informed and informative Account Executive at Semper Solaris. When ""times got tough"" in the process of working with SS, Rachel has been consistently available to help me find solutions to the problems along the way. SS is fortunate to have Rachel, and I am fortunate to have worked with her.

Duane I.

Very frustrating experience. We purchased a new roof, power panel upgrade, solar panel with battery back-up system on our 1400sqft. house. started the process in late Feb. 2023, after the design process, Semper Solaris submitted for permits in early April for the roof, I would have thought they would have submitted for the rest of the upgrades at the same time but no. permits for the roof were issued in early June, roofer started and didn't complete the needed work before inspection, so there were some items that needed to be completed and fixed before the inspector would sign off, the Semper Solaris construction mgr. told me they would get the items taken care of and he talked to the inspector and the inspector would be back out on Friday, I knew right then that he was lying to me because the city inspectors do not work on Fridays in my city, the construction Mgr. then told me that they are going to just go ahead and cover the roof with the lament paper and take pictures and the inspector will just buy it off, I asked him if he was sure he wanted to do that and he said yes we do it all the time. Inspector didn't come back out until the next Wednesday and rejected the roof and told the construction mgr. to uncover the roof so he can see the completed sheeting and fixes that he requested from the week before. so all in all a roof job that should have been done in one week took almost three weeks, totally unacceptable! Now we had to wait for Semper Solaris to submit for permits (which should have been done back in February 23') and schedule the rest of the work, we finally got permits and scheduled the rest of the work in mid Sept. 23. electricians arrived and completed power panel upgrade, solar panels and battery back-up system, but the foreman was having trouble trying to get the system to connect to the internet and told me he would have to get with his tech and come back out and fix the issue. I didn't hear anything for two or three weeks and had to call my salesman Gil to find out what was going on, couple of days later the foreman finally came back out and fixed the problem. NOW with all the rain we've had over the last couple of months I have a leak in my new roof dripping into my family room and when I contacted Semper Solaris it took them a week and a half to send someone out, the first time it was scheduled he was a no show and no call to communicate he wasn't coming, then he was supposed be out between a certain time and showed up an hour and half late, he pepped his head into the attack (didn't even enter the attack) and said it was the solar crews issue, I waited for Semper Solaris to contact me with a report and with the expectations they would be sending someone from the solar crew to look at it but didn't hear anything, so I called my sales guy Gil again, I was told by Gil has sent all my emails to his boss and that they should be calling me, I was told that two or three times and I am still waiting, my next call is going to be to my lawyer...

David D.

Overpriced and had problems throughout the installation. There was a water leak above one of the bedrooms and a gas leak. They were all resolved but should've happened in the first place. I saw the same system on Amazon for $3500 afterwards and they charged me $17,000! I kept asking for an itemized receipt but never received it.
They say they're local, maybe customer service is but not installation. They were coming up from Bakersfield to the Modesto area.
Two stars for friendly customer service.