Select Home Improvements

Patricia Y.

First off, these guys are not exactly local. All communication comes from Los Angeles. Windows are partially produced there too. This was a huge problem for me because they were not able to see the actual job. Yes, they had guys who represented them here but all interactions and decisions were done by phone to LA. My issue is that when the scaffolding company came to install, someone opened my slider and stole my Apple Watch in the bathroom. I quickly called mgmt in Los Angeles and he immediately defended the scaffolding company without instead of helping me! He said, the scaffolding is too far from your patio and it would be impossible for that to have happened. I took photos. The scaffolding was only 12 inches from my patio! I could actually touch it from my patio. They could have easily gotten in. This is a huge issue. Los Angeles could not see what I was talking about. They never offered a replacement. Took zero responsibility. I talked to another scaffolding company who were working on a condo just 3 doors down from my condo. I asked if they could climb over. He said yes. Their scaffolding was 28 inches from the patio! Then he showed me by demonstrating. SH has absolutely horrible customer service so be aware that they will not defend you if it happens to you!

Also, I was told by their sales rep that I would get a commission for giving them the job. I even called LA and asked them. Nobody got back to me. Sales rep was on the ball to get the job but then after writing him twice about a commission check, etc. I got no response.

Also, be prepared to get a house full of sawdust and drywall dust all across your rooms. I phoned LA after the job and complained. They agreed to pay for cleaning but why didn't they offer it up front? I had to chase them down. I suggested that they tell owners that this will occur BEFORE the job and that they would offer cleaning afterwards.

Overall I don't trust these guys and will not recommend them to the two neighbors I had told the sales rep about, who are currently looking.

Marilyn S.

Yesterday was had 15 Anlin windows installed by Select Home Improvements. When we first requested to meet with the sales rep, we were very hesitant - Noah Reeve (the sales rep from Fairfield) was very low key and we became comfortable doing business with him. The windows were then measured by Sean, the crew supervisor, and after a few weeks we were ready to move forward. When the installation crew arrived, we immediately saw an extremely hard-working crew of men. By the end of the install, we had welcomed Eli, Serge, Boris and Achmed into our home and felt like we had made great friends. We could not have been more pleased with their work and manner. Thank you Select Home Improvements for the quality window install. They are gorgeous.

Esther C.

I had a great experience with Select Home Improvements. I met with Noah who was referred to me by my aunt. He explained the Anlin windows in great detail to me and my sister. We ended up getting 10 windows and a sliding glass door done in one day. The workers installed the windows with great care and cleaned up the areas after the project was done. Noah Reeves and Bill Stein were both very nice and professional, and were very pleasant to work with. Our house is cooler when it's hot, and the windows block a lot of the outside noise. We love our brand new windows! Thank you so much!

Linda S.

I had this company do HVAC and windows. But they need better communication and professionalism. The HVAC did not pass inspection and as of today the reinspection cannot be scheduled due to the rain. The ""contractors"" are from 2 hours away and nobody checks their work. I had issues with both the HVAC crew and the window crew. I'm still waiting for a screen replacement on one of the windows. The financial company is long distance in Oregon. I certainly had a different experience than some of these glowing reviews. I will be glad when I am finished with this company. Also I have no idea who to contact for the warranties. Haven't seen any copies. Hopefully I will get a copy and contact no.

Sandy C.

I live in the ""historic"" district in Napa, and had lovely wood grid windows. However, they were the original windows from 1948 (single pane, with ropes & weights to help them go up and down). That said, my PG&E bills were getting out of hand. I was contacted by Select Home Improvements, and they sent Noah to show me new windows (Anlin Del Mar Series) that were super energy efficient and improved sound proofing (I live on a busy street). And best of all, they look great. I noticed immediately that it was warmer and cozier in my house once they were installed.

Noah has been so great to work with. Very knowledgeable, honest, and made me very comfortable moving forward with the purchase. One of the best things I have done for my house!

I will definitely work with Select Home Improvements (& Noah) again in the future on my next big project!

David S.

Jay Dapolito, the Senior Marketing Manager for Select, came out and professionally demonstrated how superior Anlin windows and doors are to everything else on the market, including Anderson, at a fraction of the cost of the other products on the market. The crew installed three sliders in the home in less than a day. Their workmanship paralleled the workmanship that is evident in the manufacturing of the sliders. I am ecstatic with the product and installation and am now making plans to replace several of the other windows in my home. Ask for Jay, he's terrific; you, too, will come away completely amazed at the superior quality of the Anlin product.

Kathey H.

They did a great job. Installation was done in one day and they cleaned up after they were done.
After a year, the system still works great. ?

Sandra M.

Noah & his team were great! Noah took time reviewing pricing & answering questions with a low sales pressure approach. We found what I wanted & delivery was installed just as communicated! Such a fast install team; got all 12 of my windows /doors done in a day &
1/2. I've recommended them to a few friends already. Highly recommend these folks. I had a great experience with them.

Gloria H.

Select Home Improvements gave me a new roof. They were courteous and very efficient. The works was completed in two days. The roof is beautiful and has helped insulate my home even more.
I would recommend them highly.

John P.

Select Home improvement did one of the finest jobs on our windows. I would highly recommend them to do upgrade for windows or doors. The professionalism was outstanding.