SeaBreeze Roofing & Sheet Metal

Valerie H.

Don't Bother! I am a busy person, so this is review is long overdue. But nonetheless, I can't forget the way in which I was treated by SeaBreeze Roofing & Sheet Metal. So, I must give criticism where criticism is due. My husband and I had many estimates for our brand new roof before we made a final decision. At first, SeaBreeze was the best choice and honestly, I'm glad we woke up before we signed a contract. They had the best price and they seemed on top of things. They even came out to personally measure our roof at our request, versus just taking satellite measurements. But then they started pressuring us to sign a contract and we needed time to to check a few things first. An issue came up where we had questions, about how they would handle our gutters while removing our double roof and replacing TONS of wood before re-roofing. Our gutters were fairly new and we wanted them to be preserved if at all possible. We were spending $13,000 as it was, and didn't want an added expense. They told us to contact our gutter guy, which we did, to see if he could remove them and re-install after the roof was done. We made that arrangement, and were willing to pay for that even though the company should be able to at least remove them, because it is part of roofing to at least remove gutters. Their answer to us, in regards to the gutters, was that they ""did not have time to be careful with our gutters"" and were going to ""just rip them off and keep moving on with the job."" We did not like that. That is part of why we held off signing our contract. That is also why we contacted our gutter guy, and arranged to have them taken care of by him before and after. We had pleasant, respectful conversations with the staff mostly, Elvis and Jacin, on several occasions. There were no rude conversations at all on our part, or even a reason for them to be upset with our handling of the minor roadblock with the gutters. In fact, we went above and beyond to politely handle it ourselves when they seemed reluctant to deal with the issue. When we called them to let them know that we had arranged a removal/re-installation of the gutters with our gutter guy, they stopped answering our calls. Elvis told me via text that he was ""no longer working on our file and I needed to reach out to Jacin."" Jacin took my call once, and then stopped communicating with me altogether without even hinting that he was no longer interested in doing our roof. I reached out multiple times after that, and got no answer and no call back. We had a contract in hand and were ready to sign on with them. They also gave us expired license and insurance documents, to which I had to ask for updates to turn in to my HOA. There was a worker named David, prior to this, who told us that ""if we were still thinking about our contract and unsure then maybe they weren't the company for us??"" This was about a week or so after the initial estimate?? LOL It was weird, start to (crazy) finish. It seemed like they wanted us to make a very big decision very quick, and put no thought or planning into it. Not to mention that they did not appear to care about us as customers at all. With a big transaction like a roof, you would think that the company would be more than accommodating. Pick another company. Jacin is a jerk. He was very rude and condescending for the one time I did talk to him. He is not into pleasing his customers unless everything works in his favor. You don't want to marry a roof/roof warranty with a company that doesn't care if you are satisfied. I read little tinges of what I saw for myself in a few online reviews. But I decided to take it with a grain of salt, since most of their reviews are good. For whatever reason, they decided not to work with us, likely because the gutter situation was not something they wanted to deal with. But a simple notification of that would have been in order. They handled it wrong by simply ignoring us, especially after we had a drafted contract in hand. We got our roof done with another company, and we have had ZERO problems. Actually, it turned out beautiful, and we have the same 10 year warranty that this company was offering. Our choice company actually ran into one or two little issues in the process, but they handled them beautifully with respect for our home and us as customers. We also had trouble getting our roof color from SeaBreeze, because they don't work with the roof shingle manufacturer that we liked. But the company we went with had no problem getting the color, and we are so glad we didn't change our roof color for these clowns! Do lots of research before you make a big choice like this. Consider reviews like mine more seriously, because this problem can happen and you don't want to be the one stuck regretting your big financial decision to trust a company that turns out to be not-so-customer-service oriented.

Dolores C.

We're new to the area and just bought our home, After calling multiple company's everyone was over a week away from even coming out to see my leak. The most important thing is when I called they were here the next day that's really important. They fixed my sky light in one day. Very friendly customer service. Highly recommend for any roofing problems

Noah D.

They were super responsive, and seemed to be experts in what they do. I'm not too familiar with roofing, so it was great to have a company be so independent & take the hassle out of all of it. Plus, they produced perfect results (we had a leak in our roof). I highly recommend.

Dakota T.

Seabreeze was great. The rainy season in FL tends to put strain on our roof but it hadn't ever lead to a leak. Unfortunately this year, we weren't so lucky. We had a roof leak that was dripping down our two windows. We called up & they sent someone out the week of & fixed our roof at a very reasonable cost. I was more than pleased with their professionalism and quality of work. Highly recommend using them!

Vince M.

DO NOT USE THIS COMPANY! They've been to my house 3x's to fix a leak and it was never fixed. During the most recent attempt they actually exposed the leak MORE causing a full blown down pour inside my house. Before this, a small area would just get wet. They were trying to get me to replace my entire roof and they figured they would force this by further exposing a small leak. They created a huge leak by removing tiles to try to force me to use them. They just left the roof this way! I have a recent appraisal as well as a full Insurance Inspection and neither of them call for a new roof. This is a large house on the water and they just wanted a new roof out of me. I wrote a scathing email the day after they were here while water was pouring into my house. His attorney emailed me back within the hour leading me to believe he encounters several legal issues. I will now sue this company. The owner has completely ignored my messages for the last 10 days. DO NOT CALL for an ESTIMATE. They will create more of a problem, forcing you to use them!

Nicole R.

Best roofing company out there! The owner is super personal and professional. They gave me a fair estimate and got the job done right away. These are the guys to call for all your roofing needs!

Karyn P.

I dealt with a young woman by the name of Alex. She was super nice and super informative! I was very impressed with their customer service and the company's track record.

Very responsive to my needs. Very accommodating to my schedule!

Thanks SeaBreeze!

Susu M.

TALENTED AND PROFESSIONAL!!

SeaBreeze Roofing and Sheet Metal exceeded my expectations from start to finish!! When searching for a new metal roof contractor for our Florida rental property over the phone from thousands of miles away, I was blown away by the responsiveness and professionalism shown by Jacin Carreiro and his company. I spoke with 5 different companies about getting a new metal roof and I was shocked that some companies never even called back. Jacin sent a team over to the house the same day that I called AND patched the existing leaks so that I could take the time to get all the estimates from the other companies with which I had arranged estimates. I decided on SeaBreeze to install a new metal roof because the estimate was very reasonable and Jacin was a pleasure to deal with.

The installation went smoothly and looks amazing with NO leaks. I had hired a construction and painting crew to finish up the areas around the new roof and gutters that were not part of the roof job. Jacin took the time to show the construction crew that I had hired what they needed to do so that the gutters could be installed correctly without causing leaks. The crew I had hired had done an atrocious job all around. It looked terrible and worst of all there were leaks. I called Jacin on a Saturday night during a rain storm and told him that water was coming in. He was at my house with a crew within 20 minutes!!

It turned out that my construction crew had not bothered to put in metal flashing like Jacin had showed them. Jacin then came over with his roofing crew and took off ALL the incorrectly installed gutters, did all the proper preparation, installed the new gutters AND replaced and painted new wood trim around all the gutters of the whole house without charge. He went above and beyond any construction company I have ever dealt with. He had already been paid in full weeks earlier and the leaks were not even caused by his portion of the job. He just wanted his customer to be leak free and satisfied with the job.

Jacin and his crew are talented professionals that go above and beyond to do a great job. They are perfectionists and that feels good when you are putting your house in their care. If you are looking for a new roof or roof repair look no further. These guys are the best!

Thank you Jacin!

Anthony M.

THE WOAT!!! DO NOT HIRE!! Ran off with our money as soon as they cashed the check.... Fake reviews on google.

Allison H.

I just had my roof replaced and would absolute recommend SeaBreeze roofing. Jacin and team were very responsive to all calls and emails - starting from initial contact for an estimate through to job completion. They were prompt, helpful, and followed through on all they committed to. And, they were trustworthy!!! The roof looks great! I would highly recommend SeaBreeze for any roofing needs.