SeaBreeze Roofing & Sheet Metal

Melissa H.

After receiving a lot of estimates and talking to a lot of roofers and people in the business, my roof may Not be in desperate need of replacing at this moment but given what was said to me by my representative from Seabreeze, no one wants to await until they have a major problem inside their house to then replace their roof!!

Also a company should be giving you advice based on what the Condition of your roof is in and what your should b done at the time, NOT assume what your financial situation is...... so my advice is research, trust your intuition and ask around and give the decision a lot of thought. it is a big investment and you want to feel confident that you're in the hands of the right company !!

Jeffrey S.

Called yesterday for roof tile repair as a branch from my royal palm got blown down as was very windy, landed on my roof over my garage, breaking one tile. The technician came exactly when he said (about 10am) and replaced the broken tile with the spares I had and removed the palm branch for me. Was very efficient and professional and planning to use this company when my entire roof needs replacing.

D V.

Seabreeze is my go to for any roofing problems. Alex was very responsive and had no problem making an appointment that fit my schedule. The workers were very respectful and did a professional job, showing me before, during and after pictures of the work they did.

Gary F.

Seabreeze was hired to replace my cedar shake roof with a metal roof. On the day they tore off the old roof, one of workers accidentally backed into my neighbor's brand-new Audi (less than 100 miles on it). The driver immediately went to the door and provided all the information. Being a new car, the owner took it to an Audi Authorized repair facility. Total damage was $14K. Seabreeze insurance company would only pay $10K. I tried on several occasions to get the owner of Seabreeze to call me to ask him to get engaged with his insurance company and get the claim resolved. Even after multiple messages, the owner never called me. Other people at Seabreeze indicated it was being taken care of but it was not. The owner of the Audi was forced to go through her insurance company to get the car repaired who in turn is now going after Seabreeze insurance company. Totally unnecessary and quite remarkable I was never given the courtesy of a return call by the owner. A big question I had that was never answered is whether Seabreeze has adequate insurance for these types of situations.

After my roof was removed and the new underlayment installed, there were several rainstorms before the metal was installed. There were two leaks and it took Seabreeze four tries to get it fixed. The first instance was on a Friday evening. I called Seabreeze answering service and asked to have someone contact me first thing on Saturday morning. The GM and VP of Construction were contacts for after-hours/weekend issues. It took multiple calls and texts on Saturday to finally get someone out to attempt a repair.

The roof is now done and has held up well over several very heavy rains. The workers were very courteous and did a good job. During the process, the GM didn't return a number of my calls when I was trying to get information on the schedule. I had to make a number of calls and texts to get a response. All in all, the roof looks good but if I had to do it over again and knew what I know now, I would choose another company. An owner who doesn't get involved and a non-responsive GM don't make for a company you can depend on in my opinion.

Stephen G.

The Office staff at Seabreeze was friendly, the technician they sent out was clean and very knowledgeable, clean, and very helpful and I feel like he went the extra mile to help us with roofing issues. It was great from start to finish really exceeded my expectations thank you Seabreeze!

Valerie H.

Don't Bother! I am a busy person, so this is review is long overdue. But nonetheless, I can't forget the way in which I was treated by SeaBreeze Roofing & Sheet Metal. So, I must give criticism where criticism is due. My husband and I had many estimates for our brand new roof before we made a final decision. At first, SeaBreeze was the best choice and honestly, I'm glad we woke up before we signed a contract. They had the best price and they seemed on top of things. They even came out to personally measure our roof at our request, versus just taking satellite measurements. But then they started pressuring us to sign a contract and we needed time to to check a few things first. An issue came up where we had questions, about how they would handle our gutters while removing our double roof and replacing TONS of wood before re-roofing. Our gutters were fairly new and we wanted them to be preserved if at all possible. We were spending $13,000 as it was, and didn't want an added expense. They told us to contact our gutter guy, which we did, to see if he could remove them and re-install after the roof was done. We made that arrangement, and were willing to pay for that even though the company should be able to at least remove them, because it is part of roofing to at least remove gutters. Their answer to us, in regards to the gutters, was that they ""did not have time to be careful with our gutters"" and were going to ""just rip them off and keep moving on with the job."" We did not like that. That is part of why we held off signing our contract. That is also why we contacted our gutter guy, and arranged to have them taken care of by him before and after. We had pleasant, respectful conversations with the staff mostly, Elvis and Jacin, on several occasions. There were no rude conversations at all on our part, or even a reason for them to be upset with our handling of the minor roadblock with the gutters. In fact, we went above and beyond to politely handle it ourselves when they seemed reluctant to deal with the issue. When we called them to let them know that we had arranged a removal/re-installation of the gutters with our gutter guy, they stopped answering our calls. Elvis told me via text that he was ""no longer working on our file and I needed to reach out to Jacin."" Jacin took my call once, and then stopped communicating with me altogether without even hinting that he was no longer interested in doing our roof. I reached out multiple times after that, and got no answer and no call back. We had a contract in hand and were ready to sign on with them. They also gave us expired license and insurance documents, to which I had to ask for updates to turn in to my HOA. There was a worker named David, prior to this, who told us that ""if we were still thinking about our contract and unsure then maybe they weren't the company for us??"" This was about a week or so after the initial estimate?? LOL It was weird, start to (crazy) finish. It seemed like they wanted us to make a very big decision very quick, and put no thought or planning into it. Not to mention that they did not appear to care about us as customers at all. With a big transaction like a roof, you would think that the company would be more than accommodating. Pick another company. Jacin is a jerk. He was very rude and condescending for the one time I did talk to him. He is not into pleasing his customers unless everything works in his favor. You don't want to marry a roof/roof warranty with a company that doesn't care if you are satisfied. I read little tinges of what I saw for myself in a few online reviews. But I decided to take it with a grain of salt, since most of their reviews are good. For whatever reason, they decided not to work with us, likely because the gutter situation was not something they wanted to deal with. But a simple notification of that would have been in order. They handled it wrong by simply ignoring us, especially after we had a drafted contract in hand. We got our roof done with another company, and we have had ZERO problems. Actually, it turned out beautiful, and we have the same 10 year warranty that this company was offering. Our choice company actually ran into one or two little issues in the process, but they handled them beautifully with respect for our home and us as customers. We also had trouble getting our roof color from SeaBreeze, because they don't work with the roof shingle manufacturer that we liked. But the company we went with had no problem getting the color, and we are so glad we didn't change our roof color for these clowns! Do lots of research before you make a big choice like this. Consider reviews like mine more seriously, because this problem can happen and you don't want to be the one stuck regretting your big financial decision to trust a company that turns out to be not-so-customer-service oriented.

Dolores C.

We're new to the area and just bought our home, After calling multiple company's everyone was over a week away from even coming out to see my leak. The most important thing is when I called they were here the next day that's really important. They fixed my sky light in one day. Very friendly customer service. Highly recommend for any roofing problems

Noah D.

They were super responsive, and seemed to be experts in what they do. I'm not too familiar with roofing, so it was great to have a company be so independent & take the hassle out of all of it. Plus, they produced perfect results (we had a leak in our roof). I highly recommend.

Dakota T.

Seabreeze was great. The rainy season in FL tends to put strain on our roof but it hadn't ever lead to a leak. Unfortunately this year, we weren't so lucky. We had a roof leak that was dripping down our two windows. We called up & they sent someone out the week of & fixed our roof at a very reasonable cost. I was more than pleased with their professionalism and quality of work. Highly recommend using them!

Vince M.

DO NOT USE THIS COMPANY! They've been to my house 3x's to fix a leak and it was never fixed. During the most recent attempt they actually exposed the leak MORE causing a full blown down pour inside my house. Before this, a small area would just get wet. They were trying to get me to replace my entire roof and they figured they would force this by further exposing a small leak. They created a huge leak by removing tiles to try to force me to use them. They just left the roof this way! I have a recent appraisal as well as a full Insurance Inspection and neither of them call for a new roof. This is a large house on the water and they just wanted a new roof out of me. I wrote a scathing email the day after they were here while water was pouring into my house. His attorney emailed me back within the hour leading me to believe he encounters several legal issues. I will now sue this company. The owner has completely ignored my messages for the last 10 days. DO NOT CALL for an ESTIMATE. They will create more of a problem, forcing you to use them!