Scudder Roofing

Wil W.

I had Scudder reroof and install residential solar. The salesman was excellent. The coordination and execution was mediocre. The roofing and solar are two separate divisions that don't seem to communicate well with each other and neither with my general contractor so the project did not start on time and took longer than ideal. The work was, however well done and without a mess.

Victoria B.

One of the best things I have done this year was to decide on hiring Scudder Roofing for my roof replacement project! I actually started getting estimates from various companies in my area LAST year. I was very impressed with Ray V. in that he never rushed nor pushed me into signing a contract. Nor, did Ray ever sound impatient with me when I followed-up and reached out to Scudder 8 months later!

Carlos Cortes was the foreman on my job. Carlos arrived EVERYDAY punctual, and with a smile on his face. Carlos works extremely hard, and did an excellent job on the carpentry work that needed to be done. I have had a zillion questions on this project, and each and every time, Carlos was courteous, respectful, and professional! Carlos definitely KNOWS what he is doing! If I could give him 10 stars I would! Roofing is such strenuous work, and each and every moment Carlo's service was SUPERIOR!

I cannot forget to mention the crew that was assigned to my job/project. They all work extremely hard, efficiently, and effectively. This crew seemed to watch over each other, which I was impressed with. Quality and good service starts from having a good management team, and hiring the right people who are qualified and skilled to perform the job. It also takes an excellent leader who can supervise and lead by example by being hands on and actually performing the work that needs to be done! This crew all worked very well together, and the end result is a beautiful roof, so I must commend them ALL for their professionalism and teamwork! They all made sure that at the completion of EVERY DAY, that they cleaned up afterwards.

And, of course Murphy's law would dictate that it would rain, and it did! But, REST ASSURED that Scudder will make sure that they ""tighten up"" and protect your investment. I received updates from both Carlos and Jen Scudder daily so that I knew what to expect. My house totally looks amazing, and most importantly, I feel my home is protected. Everyone at Scudder has been very friendly and went the extra mile for me and this project. Definitely worth the investment! I highly recommend this company!

Wine L.

RUDE, THIS PLACE IS A FRAUD!

Came out, did nothing, said they would return the following day to do the work, never heard from them. TWO MONTHS LATER, received a bill for $187, when I called to question it Jennifer Scudder actually ACCUSED MY MOTHER OF LYING about what happened when her roofer showed up!! She is unsure of what to do about the bill because her guys have a different story, and ended up reducing from $187 to the $125 service call fee. Really? Clearly from these reviews they are unconcerned with how their customers feel, or their reputation. MANY other roofers in town, don't waste your time with Scudder.

Mark G.

Well, it's finally raining in Santa Cruz and I am liking the feeling of security I get from my Scudder-installed roof and skylights! Ours was a good experience and very professionally handled.

Karen H.

Well, they came to give us an estimate... despite my specific directions to our home which is shown incorrectly on Google Maps, they managed to have trouble to find our home for 40 minutes. It only takes 1 minute or less from Hwy 1 to get there..
They then never contacted us to furnish the estimate that they came to make. No call, no nothing. In my mind, this is indicative of the service I would expect; so have called another roofer to work with.

Don R.

I contacted Scudder for a small reroof job on a garage/apartment in PG. They were quick to get back to me and sent a very knowledgable and personable rep (Kurt) to bid it. When the crew came to do the work I was introduced to the job foreman, crew and superintendent. They were very professional, did a great job on time, and were always pleasant! I would highly recommend them. I didn't experience any of the problems of the previous reviews (and I'm not an employee!).

Peter S.

For GOD's sake, please do not believe ANY of the positive posts here - most likely posted by Scudder employees, and fake. I cannot believe for one second the positive reviews are true customer reactions based on our experience with Scudder. Do yourself a favor and DO NOT consider these clowns for any work you might be considering, and find another roofing contractor! Run; don't walk from Scudder!

After waiting weeks since our ""Safety Coordinator"" Frank came out to look at our house and give us a bid for copper leader heads, gutters, and downspouts, we're still waiting for a quote. We're received nothing. We've called numerous times just to get a status as to when we should expect a quote; and still nothing. We've left messages for the estimator, the owner, and the guy that came to the house, and still zippo! We called, called, and called; left messages, and you guessed - still butkis. I guess the economy is just soooo good right now; and you've got soooo much business, that a $20K job isn't even worth your effort - so excuse the hell out of me for even asking or wasting you time! All you've proven is what a crappy business you are and confirmed my choice about going to your competition.

But, by all means - if you don't care about time, cost, or quality; then Scudder is just right for you! What a flaky company and total lack of customer service. I hope they all get cancer and die.

Belle S.

We went with Scudder when we decided to go solar. Main reason at the time was the company that manufactured our roofing material had gone out of business and we wanted people with roofing experience working up there. We also wanted to support local companies and we're glad we did. All the people we had contact with were professional, on time and answered us in timely fashion. When we had a problem on a Sunday afternoon, they came right out to fix it. That to me is customer care.

Michelle H.

Ugh, I wish I could give negative stars!!! Last week I called up to make an appointment but... I didn't even make an appointment with them because their office staff was so utterly rude on the phone! I do not recommend them! I do not know how their workmanship is, but if their office representation reflects the company I would steer far away!

Robert M.

One of the worst businesses in Monterey, of any type. Poor service,
excessive prices and pugnacious management.