Schantz Home Improvement

Tyler R.

Let me preface that before I came into the picture, my mother in law was quite upset at the Schantz company. Apparently she had already left a couple of not so nice messages that the work they had done had made things worse, ie: more leaks in the roof. What I eventually figured out was she had gotten things mixed up with another roofer, who did the original work on the roof. So I come in, and had an independent handyman I trust, go up and walk the roof with me. We figured out all the issues, and I called up Greg Schantz. Not only did he stop by on a Sunday to personally address the issues, he was quite polite, despite the mixup and messages from my mother in law. I personally apologized to him for my mother in law and asked if he'd walk the roof with me. He did, and spotted all the same things the other handyman and I had found, plus other issues we hadn't seen. He agreed to make repairs not only around the small area they had worked on, but also addressed all the minor issues/problems done by the original roofer free of charge. On top of that his crew spotted two areas without supports where the roof had begun to make small divots, which would later cause more leaking. All free of charge and done quickly, and professionally.
So now a couple more months have passed and we're still getting minor leaks in the same area Schantz had worked on. They came back out and completely ripped out all the previous roofers work around the chimney and dug around and found a hole, no one could have found, as it was buried under layers of roofing around the chimney. This they also fixed, with a minor, and completely understandable charge, as it was outside the scope of the original work.

So all in all, great experience, and I had fun just talking with him and assessing the roof.

Edit: Yes this is my mother in law in Atlanta. I noted my profile still says I live in CA.

Karen A.

Whelp I called to have someone come out to give me an estimate on the repair of a potential leak over my garage. In a groggy voice, the lady answered the voice ""hello"". I was caught off guard and apologized profusely for dialing the wrong number. She asked me who I was looking for and I said I was trying to reach someone concerning home repairs. She said oh I forgot I had the office phone transferred to my cell phone. Ummmmm k. So she asks what I need. I said I have a small leak over my garage and I need someone to come out and give me an estimate. She asked how old the roof was and she asked for the location of my home. I told her and she responded that they are not taking on certain jobs and they are limiting their service area. Alrighty then. I say thank you. She said sorry good luck with that. I guess I should be grateful for the honesty.

Kristian J.

We used Schantz Home Improvement for a recent roof replace and repair to our soffit. Greg and his employees were complete professionals from beginning to end.

He was very timely, patient, and responsive in assessing the project and talking us through the various options and every other question I hit him with. He pointed out issues that others had missed, including relevant local codes and requirements. He also handled the insurance interaction completely and successfully, with little to no time spent on this myself.

The work day was really a well-oiled machine on their part. Arrived early, worked efficiently, cleaned up completely, and were responsive to any items I brought up during the process.

And lastly, absolutely no pricing surprises or up-sell pressure. I am completely satisfied and would use him again without hesitation, although it will be some time before I need a roof!

Kristin S.

I originally wrote a negative review, and then Greg pointed out somethings that made me think this could possibly be a misunderstanding between me and my husband. I'm not sure if this was a case of my husband misunderstanding contractors (he does do that sometimes) so I'm removing the negative review. I can't really comment on the quality of his work. We used them for a repair, and then 6 months later got a new roof.

Sharron S.

Want Peace of Mind?

Greg and his guys handled my total roof replacement and it was a seamless job. It took a while to sort out the claim with the insurance company, but Greg was impeccable with his details about replacement cost and the claim went through just fine. I must say as I drive up and look at my roof (nearly two months now), I can see a noticeable difference in the quality as compared to other roofs in the neighborhood.

Greg's team was prompt and quick. The project manager onsite was thorough and the guys were thoughtful and hardworking. Panina, the office clerk, is as real as they get and does a great job assuring you of the quality of the service you will be receiving.

I had my roof worked on in the past and just recently had a cricket rebuilt on the roof. All three times that I had my cricket worked on had resulted in a shoddy job. I feel that this time I finally got it right with Schantz. I think they are worth the try, if you need quality home repair.

William J.

I asked Greg Schantz to bid on 6"" gutters for my home in Ansley Park. I got the bid and was happy with their reasonable price. The installer was very nice and wow, they are fast. They had pictures from the proposal showing where they thought best for down spouts, so they are awesome to use technology to ensure the ""sale"" and the ""delivery"" of the service matches. They took a check ""in the mail"" as a down payment and final payment after they job was completed. I'm a picky home owner with being in Ansley Park and I am very happy with their service and product.

jen s.

Well I am sorry to say that this was not a good experience for me. I had Schantz install my gutters about 4 years. The gutters went up fine and they were fast. The price was good but now I feel like I am really paying for it. I was having a issue with one my gutters not working at all and water was running into my basement. They say that they never have to come back out to fix their gutters so it must be due to something that I have caused. Like I went up to my second story and messed with it...?! really? or some one else messed it. And that I was trying to pull one over on them or something? When they come back out they charge a service fee of $125... just a fyi. even though they were the ones that put the darn things on? Now is it possible that there are faulty gutter guards or clips out there or maybe the person did not install it correctly. I had a Critter company come out and they seem to think that Critter Control ruined the gutters guards and that is way they are not working properly. Lots of conversations on the phone..blah! .Anyways this is neither here nor there. It would have taken no time to just fix the clips or whatever and send me a bill. Just come out and fix it! Well it took them 8 weeks to actually come out. Meanwhile I call weekly to find out what is going on... They had to fire someone, they are really busy... etc. I eventually had someone move the gutter guard so the water was not damaging my basement and then they finally came out. ...they say I need a new gutter now and it cost twice as much as before. Way too much aggravation! Don't waste your time.

Christian N.

I noticed a leak in my roof. I called them Friday. They called me back Monday and took my information. They told me they would check to see when/if they could get to me and call me back soon. I never heard back from them. Call them if you feel like wasting your time. They clearly do not value it.

Meghan R.

This is a home improvement company you can trust! Schantz Home Improvement is run by knowledgeable professionals who care about their customers, bring great service and do high quality work. You pay fair prices... and you get the job done correctly. Greg Schantz and his wife, Panida, are people who run their business with good ethics, high integrity and they do the job right! Call them for your windows, siding, door, roof or gutter needs...trust me, you'll be glad you did!

Patricia L.

Exceptional Work !! Extraordinary People !!
It has been a great experience working with Greg Shantz and his crews for my new roof and siding needs. They have exceeded all my expectations, earned my trust & all my future home improvement needs. Everyone was dedicated to meet my full satisfaction, very proficient in their work and simply a pleasure to work with. Absolutely top-notch performance and value. Give them the opportunity to show you what they can do. This job was our first undertaking and it will not be our last. There is simply no substitute for me or my greatest investment; my home. They are simply THE BEST!!