Rumsey Construction & Restoration

Jason M.

All I needed was someone to cut away some sheetrock so the plumbers could access the pipes. The plumber recommended them, and instead of sending out a demo guy, they sent a sales rep who insisted I needed thousands in remediation. If my insurance claims adjustor hadn't stepped in, they would have taken me for more than my homeowners' deductible. Will not recommend this company to anyone. Not ever.

Nancy T.

I used this company for water mitigation and for remodeling of 2 bathrooms that had water damage after a pipe burst behind a wall. When we signed with them we were informed that we could do anything we wanted with the bathrooms and wouldn't be limited to their own materials. I was even told that we could change a tub to a walk in shower. It took nearly 3 months after the accident to schedule an appointment with the general manager (we had to wait for temporary housing, insurance money, Covid delays, etc). He told me that I could not get a walk in shower because the plumbing would have to be changed. I told him we would pay out of pocket for whatever our insurance company would not cover. He would not agree to it. By then, it was too late to try to get another company, not knowing when a different company could even give me another estimate, never mind start the work. We wound up getting 2 new tubs that are about 4 inches higher than our old tubs. So rather than make it easier to shower it is much harder. My husband had to have foot surgery and it was very difficult for him to get in and out of the tub.
The bathrooms wound up looking very good. The workers were friendly and considerate. The project manager was very easy to work with and was very responsive to my concerns. But, ultimately, I did not get what I wanted. Not having a walk in shower will make it more difficult to age in place. If you use this company, write something on the agreement specifying what you want and have the rep from Rumsey agree to it. I wish I would have been more forceful, insisting on the shower. In the future we may have to move or redo the bathroom.

Lisa W.

Unfortunately I had a toilet overflow in 2019 which resulted in gutting and replacing walls, floors, cabinets and appliances in all but 3 rooms on the first floor. Rumsey was professional, thorough, timely and completely considerate of all my needs, particularly during COVID.
Unfortunately the 3 rooms uneffected in 2019, were damaged during the December 2022 freeze and also had to be gutted and replaced. I had no doubt in whom to call! Rumsey began work on Christmas Day 2022 and again provided outstanding workmanship and customer service.
In January 2024, Rumsey even called to offer pre-emptive advice to avoid further damage during the 2024 freezing weather.
Hopefully, I will not have further issues ... But if I do, I will definitely call Rumsey!!!
Thank you to all the Staff at Rumsey. Lisa Williams.

Micheal P.

I will never recommend this company to any of my friends for restoration work. My water heater leaked and was recommended to them from Meetze plumbing they came in promptly and recommended mitigation of my wall and carpet once they got the insurance check everything slowed down the restoration manger keep having family issues delaying work for weeks! My problem happened in July it is now November and they still haven't finished the job. The sub contractor did a great job with the work.

Bruce M.

Do not sign anything with Rumsey unless they give you a written estimate of costs for your project or you have written confirmation from your insurance company verifying they will cover their costs. I would not recommend them. Research independent reviews of the company, which may not include those posted on their own website.

Cheryl W.

We had Rumsey come do our flood mitigation after the Texas ice storm. We were very pleased with their professional handling of evaluating and getting the tear out done and the mold cleared up. Brett went out of his way to clean up more and make sure all of the nails and screws were pulled from the drywall to be ready for new drywall installation. All of the employees from Rumsey were kind and considerate through out the process and answered all of our questions. We hope we don't need their services again but they would be first on our list. Thank you for driving all the way down to Austin to help us out! Great job!!

Katrina P.

Wonderful experience with Rumsey, had a pipe leak that caused water damage in our kitchen. Brandon Fate and his teammate helped get out the saturated drywall and stuff out, they got it dried out completely in a few days. He kept me informed every step of the way and always gave plenty of heads up if he had to swing by and check the sensors. Very friendly and professional!

Abigail V.

Everyone at Rumsey was super helpful and communicative when I had a leak in my home. They dropped everything to take care of it, constantly worked with the insurance company to get my claim handled and made sure the whole restoration and abatement was done safely and well. The employees and subcontractors were timely and professional as well. I would highly recommend.

Michael Y.

I met with Brendon and Grace from Rumsey Construction. One of my customers was looking for an emergency response plan for their building and I knew Rumsey supplies these plans. We went over the system, from start to finish, and the training was excellent. They are extremely knowledgeable about the restoration process and have many resources. Their roofing division recently completed a roof for one of my friends. I highly recommend Rumsey Construction!

Izzy S.

Don't hire they charged me 30,000+ for a utility room and HALF a roof! It took 4 months and the workers are Spanish and talk shit but we are Puerto Rican. Yeah it's our fault a tornado hit our house, plus they try to charge for things that do NOT exist. They said my under floor had asbestos but I have the same thing upstairs but its clean. It's all a gimmick, they tried to send in....Managers but they lie too! They get paid and they still shady...Avoid it's a auto shop for homes. I HAVE HALF A ROOF who the hell does that but I owe 40,000 for a little utility room, half a roof and I had to buy the paint and no new floor it's only a 1400sf house!!!!