Royal Roofing

Kim L.

Owner Steve was honest and up front about not being able to help me. But, even though Royal Roofing couldn't help with our solar tunnel issue, Steve was very helpful with several recommendations.

Patricia M.

They were an amazing ROOFERS that took care of EVERYTHING for us even during the crazy CRAZY rainfall we had experienced during the 21 days process! They CLEANED-UP EVERYDAY. Not a speck of nails, debris, or any roofing materials was left around my property. Now that's what I call service!
We had a situation and the owner solved it for us IMMEDIATELY and went above and beyond to keep this customer happy, satisfied and at peace ?.

I highly highly HIGHLY recommend these roofers for my future projects and yours too!! The owner, Steve Pinkus (in person) and his wife Stephanie (over the phone) are just wonderful and compassionate ppl that you ever met. I've bonded with them due to special circumstances. (Thank you BOTH!!)

His foreman, Guillermo is second to none . I can understand why he's worked for Steve for over 17 yrs. They become your second family. They were both attentive, careful, and extremely patience. They calmed my nerves each time I had to text them countless of times!!! That was many many times. They were responsive and complete professional.

I would give them a ten (10) stars .... or even 100 stars if YELP allowed me to! That's how SUPERIOR these guys were ?

W.E. L.

* This morning Royal Roofing (RR) installed a skylight onto my building and this completed our contract. This was part of a 2019 reroofing contract. I've used Royal Roofing a few times over the years for my buildings and they've always done a quality job. I've found that they are not the lowest price nor the highest bid price, but again, they do quality work and they quickly resolve any on-site issues for the mutual benefit of the customer and company.
* On the reroofing job, RR staff went over and beyond in completing the job. Especially Royal Roofing's Gilbert, Hector, and Laura.
* Gilbert and Hector provided outstanding customer service and was very professional in dealing with a very difficult adjacent property renter. They kept their ""cool"" and not once did they lose their tempers at him when he blew up in a burst of anger, which was way out of line. They represented the company and customer in the best light and they are an asset to the RR company. I appreciate RR staff's approach to me, the public, and the neighbors.
* Laura did the follow-up in ordering a new skylight and coordinating getting it installed. She kept me informed whenever I asked for an update. I appreciate her commitment in following up on this lengthy process and getting this completed.
* Part of the success in working with RR is reading the contract, clear communications, and RR staff willing to assist and resolve any unexpected issues.
* I had a good experience with RR and will use them again whenever I need roofing work.

Patricia B.

Found this company through the Apartment Owners Association magazine. The estimator (Johnny) was friendly, knowledgeable & thorough. The President (Steve) took the time to answer all my questions so that I could make an informed decision about the needed repairs. Glad that they were able to fit me in before it rained this weekend & especially appreciated the workers' attention to detail + how tidy they left the property upon completion of a patch. Will use again!

Antonio B.

On Friday January 10, 2020, I discovered that the flat roof section of my rental had been blown over and folded in half by the heavy winds of the night before. I started calling people that had had recent roof jobs and asked for contact information for the roofers. None of the roofers that I contacted called me back that day so I decided on Saturday morning to look for a roofer on Angie's List. My search for roofers revealed a number of companies in the area, but the one that caught my eye was Royal Roofing in Bell Gardens. The reason they caught my eye was because they have been in business since 1980 and have great customer reviews. Through Angie's List, I decided to contact Royal Roofing. An answering service took my message and within minutes I received a call from Steve Pinkus, president of Royal roofing. Steve took the time to address my concerns and stated that he would do everything possible to help me get the problem resolved before expected rains on Thursday, January 16. Steve was able to get Johnny Bravo, one of their service representatives to come out and inspect my roof that same morning. On the spot Johnny, conducted a video call with Steve and they came up with the best solution to resolve a problem that had not been addressed by the previous roofer. On that same Saturday, within an hour I had a reasonable estimate which included a discount for using Angie's List. After discussing the estimate with my wife, we decided to go ahead and get the job done. Steve had a crew at my rental property first thing Tuesday morning and by Thursday at noon, the job had been completed. The work looks amazing, the workers were professional and clean. Steve kept me updated with photos, calls and text messages every step of the way. Steve, Laura (in the office) and Stephanie Pinkus, the owner, were all so pleasant and brought a family feel to the whole ordeal. The customer service and responsiveness I received from Royal Roofing is very difficult to find nowadays. I will definitely be referring Royal Roofing to friends, family and coworkers. Thank you Steve, Stephanie, Johnny, Laura, Guillermo and the rest of the crew.

Sincerely,

Antonio B.

Judit H.

Our super old roof started to give us issues after the major rains last year. While we got on schedule, Royal Roofing proactively checked in on our roof, and covered it up properly until their team could fix it. It was worth the wait. Steve and his team kept us up to date on the repair, sent us pictures, the work was seamless, and could not be more professional. The roof got done on time (within estimated time frame) and now we are at peace with our home/new roof for the next many years to come. Based on our experience, we would very highly recommend Royal Roofing. It was a pleasure to do business with. Thank you Royal Roofing!!!

Daniel C.

My client needed a new roof for her house (I'm her property manager), I received multiple bids and we decided to go with Royal Roofing. The roofing industry is very busy at the moment but Jonny had me assured we would be taken care of. Once on the job his crew was finished in just a couple days, they got a permit with the city and did a detailed job. I was very impressed with the level of service I received. It's clear these guys are pros at roofs. Highly recommend.

Gail P.

Royal Roofing and its owner, Steve Pinkus, are amazing! I stupidly hired a different roofing company and had a real issue with the roofing that the company was trying to cover up and repair improperly. Steve Pinkus, without charge, took the time to listen to the problem, review photos, and provide expert advise on the way the issue should be remedied. With Steve's help, the roofing company I had hired finally agreed to fix the roof the correct way. In the future, I will only hire Royal Roofing for any roofing needs. I will also refer Royal Roofing to others I know who have been disappointed in roofers they have hired. I can't thank Royal Roofing enough.

Will B.

They will come off as friendly and professional but are far from it. After the job was done we had multiple leaks in our roof within the first year and they refuse to help! BEWARE!!!

Richard M.

Professional and dependable. I hired Royal to take care of three re-roofing projects for me, I found them professional, dependable and joy to work with. Their work is quality, clean communicate well both in the office and field, I would highly recommend Royal.