Royal Roofing

G C.

It was a blessing that I found and hired them to re-roof all the flat roofs of our townhouse complex's 12 units in July 2019. Our roofs had ongoing leak issues and no roofers could ever really fix them even though the roofs were only about 14 years old. Ended up because we did not know that we were supposed to get a 'commercial' roofer (for flat roof) and not a residential roofer (sloped roof). But I did not know how to find a flat roofer because their customers are usually not consumers/residents that would write yelp reviews. Those residential roofers are not good at flat roofs but they would not tell you that! We made a big mistake hiring a residential roofer to re-roof our flat roofs 15 years ago and it started to leak right away!

It was a long journey to finally learn to find good roofers through brand name roofing materials manufactures. And that is where I found Royal. Watch out! There are at least 4 Royal roof(ing) companies out there! You want to look at the address to get the right one!

They did a great job and kept the job site clean. I intentionally did not write a review until now after the raining season to make sure our roofs did not leak! The owner of one of the condo units was so happy that finally he did not have leak this raining season. He said, 'You hired a great roofer! My roof used to leak every year -- even right after we got a new roof 15 years ago! This is the first year I did not have leak!""

We are going to re-roof our sloped roofs in a year or two and we definitely will want them to do the job for us! I strongly recommend this roofer.

Carolyn W.

We have a flat-roofed room addition and it was always unbearably hot in the summertime. We are very happy with the results, there is a noticeable difference, it is 15 to 20 degrees cooler since the new install. They used three layers which is more than other companies use. Very happy with Royal Roof Company.

Kevin L.

Really unprofessional customer service. I called many times over a span of two weeks wanting to schedule an appointment with Paula. She never called back, indicating availability. Pretty much left me hanging with the leaking roof. I understand they can get busy during the rainy days, but at least have a professional courtesy to communicate and not ignoring customers.

Gary W.

Royal Roofing's team headed by Chris McFadden really did a fantastic
job with my 1936 built home. Each of the days they were here, they not
only cleaned up thoroughly, I received compliments from more than one
neighbors. How they went over their yards with magnets each day to be
sure there were not any stray nails from the tear-off. Chris's expert advice
on fixing sections of the 1950's additions(which was clearly done ""quick &
Easy"" then) will clearly save us thousands in the life of the house. We
only exposed these nightmares during Tear-off....THANK YOU CHRIS !!!
Any other roofing bidders we received, were well dressed young
guys who's main interest was to sign the deal & get back in the Air Condition cars.... Chris, from the very first, you could see has had
YEARS of experience. Structural problems do not phase HIM & his
seasoned crew, they simply lifted & squared off the eaves/porch thru strength. When you meet Mr. McFadden, you'll see what I mean.

Terry V.

I would highly recommend Chris and his crew if you're looking to have roof repair or a whole new roof installed. They did an excellent job and I was happy to see that they cleaned up after themselves every day. They started early in the morning and worked all day long. I'm extremely happy with my new roof.

Kathryn S.

****WARNING! Please look elsewhere. We had our roof replaced 5 years ago in San Diego. We had a leak and immediately called the company. The location in Vista (San Diego) had closed so I called the headquarters. They would do nothing to help us in our situation. I had another roofer come by and they were shocked by the poor workmanship. They didn't replace the flashing around the chimney which if done would have not caused us to spend thousands on a repair. We were initially happy with the work but please be forewarned that they do not stand behind their work!!!***

Chris M.

I had Chris McFadden from Royal Roof out to inspect my roof before the coming El Niño. They came out inspected the roof and made repairs in a few locations. Chris was so helpful and easy to work with.

Mark Y.

Three weeks ago I called royal roofing for an estimate for a leak repair on my commercial building. I explained to the woman on the phone that this was a doctors office, and that the only day that the inspection could be done was Thursday. I was told that would be fine, and that they would call me before they showed up. Wednesday afternoon came along with no call, so I called them. I was told that they would call me the night before the scheduled day. Thursday morning came with no call, so again I called them. The woman on the phone kept telling me that they would call the night before they were schedule to inspect. I reminded her that this was Thursday, the only day with no patients in the office. She told me again that they will call the night before. I then asked her, ""does this mean they are not coming out today, and that I have been wasting my time waiting at the office?"" She told me that they probably would not be coming out today. It was like pulling teeth trying to get information from her! I asked if she could have the inspector call me. She told me she could not. Evidently they don't have cell phones. If these guys are so busy they can't keep their commitments they should just tell us they are too busy rather than wasting the customers time. They can be the best roofers in the world, but what good is that if you can't trust what they say. Three week now and still no call from them....

Leslie O.

Professional. Integrity. Attention to detail. Customer service PLUS! These are just a few adjectives to give you an idea of how this company operates. They go the extra mile that most companies won't. They explain your roof and offer solutions. Chris McFadden will wow you. He's easy to talk with and a pleasure to work with. Call him and see for yourself.

Jeff K.

I have used Royal Roofing and Chris McFadden for both my home and our office building! Both times I have been very impressed!
I received a fair price and his team has gone above and beyond the call of duty! If you are needing Roof repair these guys are the real deal!
I recommend this company! I give them 5 Stars!!
You should use them too!
Great Job!!
Thanks
Jeff K