Roofing Giant

Pedro X.

No call no show. No thanks. I requested an estimate/inspection for my company's roof. We had had it scheduled on 11/1 @ 1PM. I was out of the office sick, but had my calls forwarded to my personal phone. I returned to work today to find out that the inspection had not been done, but no one even showed up! While the receptionist was nice and wanted to pass the message along that I will no longer be requiring their services, she would have the owners contact me to see what happened.

Not really holding my breath.

Erika O.

Roofing Giant was a pleasure to work with from the beginning. Oleg helped me deal with the insurance company, and patiently waited and assisted with the appraisal process when the insurance company refused to pay the full claim.

Overall the insurance and appraisal process took two years. By the end of it the roof had started to leak. Roofing Giant came out and tarped the roof to prevent further damage, and replaced some of the ceiling drywall without any extra charge. I now have a beautiful new roof and feel much safer in my home.

Jack B.

No hate, just my experience. Called them and painted a picture of what was going on with my ceiling. When they asked how many stories my place was, I told them two and that the last time we had someone out, they needed a taller than usual ladder.

They showed up day of about an hour early with a ladder that was too short. Guy said he was going to get another ladder and that he'd be back in a few days. We've not seen or heard from them since.

I called them back a few days later completely by accident as I was looking for other roofers. I explained my case to the lady on the phone and she said, ""I'm just the answering service, what do you want me to do about it?"" I told her, ""Nothing."", let her off the phone and am still looking for someone to fix a leaky hole in my ceiling.

Edit: The owner of the company; Ohlig, gave me a call shortly after posting this review. He offered to make things right if I would let him. We already have someone else coming out but I appreciate his calling to see if he could resolve the issue.

Lin E.

Kyle Reid was AWESOME. He worked with me throughout the entire process of replacing my roof (damaged via hail storm), explaining every single detail to me. He kept in touch. He also made sure the subcontractors kept in touch as well. For someone like me, who is an impatient novice at building repairs, he paid more attention to my concerns. Although the project seem high in price, I think it was all worth it because of material upgrades. He also worked well with my insurance company. I will certainly use them again if warranted. Thanks to Kyle and his team.

Kelly B.

Roofing Giant made the whole claims process so simple. They kept me posted along the way. Their work is top-notch as well!

Robert G.

The team arrived on time, quoted fairly, and completed the job perfectly, and cleaned up totally. I would give them 6 stars is possible. WELL DONE!

A ROOFER THAT IS TRUSTWORTHY!!!!

Marianne Z.

This is not a fake review, way to show how shady you are by saying it is. If it were flagged by Yelp! They would have removed it, not asked you to comment for them that it was a fake review.

Eric F.

Just wanted to express how satisfied I am with The Roofing Giant. It was my first major claim and after seeing horror stories on the news and hearing from them from friends/neighbors, I was dreading the process. Fortunately, the guys from Roofing Giant were excellent to work with, helped me through the entire process, did an amazing job on the roof, and left my yard/landscaping/pool clean and looking untouched. They were also able to work with my insurance company to point out several items that the adjuster missed. The insurance company promptly issued a check for the difference. Their price was on the lower end of the 4 estimates I received, yet the quality of the materials and workmanship was as-good or better than the other guys (50 year shingles vs 30 year from the other ""cheaper"" companies). They came in exactly at the price they quoted and scheduled the repair the week I needed it to be done (I work from home and wanted to be away for the actual re-roofing part). I recommend this company to anyone needing roofing work done. They are great!

Ranjit R.

I scheduled an appointment with this company for yesterday 6 PM yesterday for an estimate.. It was a time they provided. I had to line up my HOA representatives and the tenant so that the inspection would complete in the presence of the HOA who was going to fund the project. No one showed up from Roofing Gaint for over an hr. I called in their call center and they said they would check with whoever was going to come and they would call back immediately. I waited for 20 mins after the first call. When no one called me back I ringed call in center again and new guy who answered said the same thing. I waiter for another 25 mins for a call and no one responded again. I had to show my sorry face to the HOA and my tenant and call it off. No explanation was given for the missed appointment.I just went by the google reviews. I have concerns about how reliable this company is. For a reason I had to convince my HOA that this company had good reviews. Now they think otherwise.

Bill F.

The job went just greatI I could not have asked for a better experience.

I incurred hail damage back in early 2016 and enlisted several Angieslist-service companies to bid the repair job. Due to a number of factors the work got put off until recently. Roofing Giant is one of the several companies I targeted back in 2016 to give me an estimate. Some of the contractors lost interest in my work since time passed but not Roofing Giant. Oleg stayed in touch with me and continued to address any concerns I had. Admittedly, I require a lot of any company doing work for me since I am detailed oriented and want things done a specific way. Oleg addressed all my questions and even accommodated a 4-sheet addendum I added to the agreement that we signed.

As it worked out, I only had one other company to compare costs to. A third company graciously bowed out of the bidding since it could not get to the work for several months. Anyway, Roofing Giant's bid was significantly lower than the other company's bid. Given this and Oleg being so great to work with, I chose Roofing Giant to do the work.

The actual work went great too. The crew supervisor, Chuey, was just wonderful to work with. He spoke excellent English and was most willing to do whatever I asked him to do. As already stated I am pretty exacting and I wanted things done a specific way and Chuey came though admirably without throwing me off the roof. Yes, I even went on the roof to inspect various things being done and Chuey did not mind at all. This is a strong indicator of a company doing great work and not ashamed of anything they do.

if you choose Roofing Giant to do your work, ask if Chuey's crew could do the work. You will not be disappointed. The guys cleaned up really well after the work and seemed to work really well as a team. I was proud to know all of them and was so impressed that I gave them all a small monetary gift along with a Gideon New Testament. Bottomline: Give Roofing Giant a chance to bid your work, and hopefully chose them to do the job. You will not be disappointed. As a free sidenote, I highly recommend Malarkey Legacy shingles too. Their pre-sales support was great!