Roof Guys

Lee H.

I called them on a Saturday because i had a roof leak. They were out within 2 hours. They found the needed parts at Ace Hardware and came back and fixed the leak the same day. Very reasonable price.

Amy S.

Brian was very helpful and personable. I needed an estimate for a new roof in a hurry and he was able to get one for me extremely fast and expedite my escrow process. I left messages for several companies and did not even get a call back from most. I would definitely work with them again!

Jason B.

Can u give zero stars?!! Absolutely terrible service!!! I had my roof done by them and they didn't do everything they said they were going to do and still charged me for it!!! And then his ""warranty"" is bullshit! They make it sound like they warranty everything they did, they don't! They just warranty if it leaks, that's all. They totally screwed up some of their work, instead of replacing rotted out wood they just laid fresh wood over it, and then when the inspector came and said it has to be fixed, they tried charging me 2500$ for it when they said they did it to begin with! Total joke of a company, they come off super polite and nice but they're shady as hell

Daniel Z.

Brian and his team are amazing. They initially fixed our roof and after we had a significant rain we found that the roof had been put on incorrectly and because of that was allowing rain into the house. Even though it was not part of the original repair, he honored his warranty and fixed the roof. By fix I mean literally removing the portion that was incorrectly installed, putting on new tar paper and brand new tile. The work would have cost over $3,200 but he completed the work for free. He went well above and beyond what many other contractors would have done. He easily could have said the warranty didn't cover the issue but being the sincere, honest and trustworthy business owner that he is, he made us whole again without making a dent in our bank account. Absolutely fantastic, could not be more satisfied with the level of service and quality of work. If you are looking for a roofing company that you can absolutely, 100% trust to do the work they say they will and MOST IMPORTANTLY do the right thing even when it's unwarranted...give him a call.

Jessica R.

I highly recommend Roof Guys! They are the best in the Sacramento area for so many reasons!

1. First and foremost, Brian offers excellent customer service. He diligently listened, and quickly put together his own report.

2. He quickly came up with a plan to fix my roof. The report was very concise and professional.

3. Offered a free quote, which was a reasonable price compared to other roof companies in the Sacramento area.

3. The job was finished within the time frame he stated. This was a definite plus because I needed my roof done before the holidays!

4. Most importantly, my roof came out looking better than ever! I am extremely happy with the outcome.

Brian and the Roof Guys team did an amazing job on my roof, and I couldn't be happier. Roof Guys is reliable, efficient, and provide high quality service. Thank you Roof Guys!

Lisa H.

I can't rate their work, but their customer service is excellent! Like Drew W., I made several phone calls to various Sacramento area roofers. Roof Guys was the only one that had an owner/roofer actually answer the phone (I did get one receptionist, but she could only take a message - no help). I am a Realtor and I was looking for a roofing company to review a bad home inspection report that basically condemned a 6 year old roof. (DON'T use UPI Inspections). Brian listened and, after reviewing the report, sympathized with me and agreed to put together his own report. Brian came through within a day with a thorough and detailed illustrated professional report. His findings showed the roof to be in solid shape with only a few minor repairs needed, and he contradicted bad terminology used in the report that mistakenly condemned the roof. Even though it didn't save the deal (the buyers refused to look at the new report, preferring to believe the erroneous one), I was truly impressed with Brian and his desire to correct a wrong-doing for the sake of the sellers I represented. I will definitely be calling him again in the future, and will recommend him to my clients. Thanks again Brian!!

Kevin P.

We had a new roof put on in February. Worked primarily with Brian from The Roof Guys. Brian has a great enthusiasm for the roofing business. I did see the 1 star review below, and while I do agree it may be a bit of a challenge to immediately reach Brian, I felt he was responsive, and interested in providing good customer service. His crew started when they were supposed to. Cleaned up every day. They stayed on the job until it was complete. We love the roof we selected, CertainTeed Presidential Triple Layer. We also opted for the thermal barrier sheeting, and had insulation done. Were they the cheapest, doubt it. I did receive one other estimate that was about the same. Brian was great about letting me pay the suppliers direct so we did not stress about a lien. All liens were released, inspection by the city was done and passed with no problem. My takeaway is that The Roof Guys are a fairly priced, experienced roofing company that will do a good job. Communication in the beginning, and the actual estimate took more time than I thought it would, but once we started all went well. I would recommend them. Of course it has not really rained yet :-)

Face W.

This review is way overdue. In November, our tenant started complaining about a leak that would occur every time it rained hard. I had a company come out and do a leak repair and they informed me that I should get the roof inspected immediately. I called a company and they came out within a couple of days did an inspection and drew up the paperwork and first told me that the work would begin in three days (since it was an emergency), didn't happen. I called and was told it will start after the weekend, again didn't happen. Called again and was told that for sure this would start by the end of the current week, before the heavy rain storm moved in, didn't happen again. I called and they would not respond. I looked for another roofer and found Roof Guys. Brian was very helpful and in fact had worked on this same roof a few years before we bought this home. He knew exactly what the problem was and sent his guys out during the rain/storm to do a temporary fix. I was going to hire him to do the job, but as soon as I sent a threatening email to the previous company they were out there to do the job the next day. Brian is awesome, friendly, efficient and great with customers. I would definitely be going to him for any further roof problems.

Don R.

Brian of Roof Guys and his team were responsive, answered our many questions, prepared a detailed and easy to understand proposal, were on schedule as far as dates and length of job, on time daily, cleaned up daily, and were perfectionists in their work. We are so happy with our roof. Brian listens to your wishes for the look you are trying to achieve and has an eye for the type of roof and color that will compliment your house and neighborhood. Thanks again, Brian. Don and Suzanne

S K.

This review does not rate their work, but rather customer service. I called about having a replacement roof done on a halfplex rental unit in Roseville. Brian answered the phone and took my information, saying he would get back to me with an estimate. Eight days later I called to follow up as I had not heard back. Got voice mail so left a message that I was following up and to please call back. No call back. Called 2-3 days later and got Brian on the phone. He assured me that they had been out to look at the property and he would send me the estimate via email at the end of the day. This is 5 days later and I have received no email. Obviously they had not been out to look at the property, nor had they written an estimate or he would have easily emailed it to me. Apparently, they do not want my business. I was relating this story to a neighbor who expressed the same customer service in her dealings with Roof Guys. Look somewhere else for a reliable business.