Rocky's Roofing

Rick V.

Recommended by a friend, I had Rocky's repair a leak
over my front porch.
Shannon came by and gave me a quote that I thought
was pricey but I needed the fix.
I probably could have found a company that was cheaper
but I had a good recommendation from my friend
and that means a lot.
Quote from a millionaire I used to do business with.
""The cheapest way is not always the best way""
He sent out a 2 man crew to do the repair.
They were only here 2 hours and showed me pictures
of what they did. OK they work fast.
When the first rain came thru I still had a leak.
Shannon came by and took a look and sent out a different
2 man crew and they found the problem and showed
me pictures. It has since rained and my leak is gone.
Thanks to Shannon's fast response and professional
manner I am a happy customer.
I highly recommend them..
.

Robert L.

I don't normally use social media for any reason, but I'm making an exception now because it definitely warrants it. ROCKY'S ROOFING ROCKS!!!! They far exceeded all my expectations! You hear so many nightmare stories about roofing companies that I was extremely anxious about having my tile roof replaced. After spending weeks researching other roofing companies I decided to use ROCKY'S ROOFING and am extremely glad I did. Everyone from their company that I had interaction with were exceptional. Office staff were always available for me to answer any questions I had. They returned emails/calls promptly and were extremely courteous and professional. The workmen that did the work showed up on time and worked hard through the day until they completed their job assignment. Not only did they work hard, but their attention to detail was refreshing to witness. They took PRIDE in their work, which in my opinion is rare these days!!! Couldn't be happier to have made the decision to use ROCKY'S ROOFING!!!!!

Lucia C.

Never write reviews but I truly am left with such a distaste in my mouth after hearing about the experience my parents faced. I would give 0 stars if I could. Shannon seemed nice and my family proceeded with the contracts, permits, etc. However, when the time came to review the invoice, the one we received was done incorrectly and infringed on the contracts signed by all parties. Not a big deal, my father called to clarify the situation and Kendra, not the owner, accountant or anything of relevance, was beyond rude with her response. Instead of explaining the issue, admitting fault to HER mistake (or her system... as she says...), or anything of the sort she decided what was correct was to yell and berate my father saying HE'S the one in the wrong, that he's ""too difficult"" and as she slams the phone down, she yells she refuses our business even though we had already gone through multiple processes with the actual owner, Shannon. When an email was sent regarding the situation, this person, Kendra, doubled down and said my father was the one being rude and yelling and a bad person. Having listened to all phone calls (yes we have copies...) anyone can tell that my father was just doing his due diligence as an accountant and lawyer by asking BASIC questions and Kendra simply could not answer simple/basic questions. Truly what a shame that this is how this business is run. This situation really shined a light on how terrible their business sense is and their complete lack of professionalism. I would never recommend this business to anyone and I would recommend anyone else who is looking to use this business, to check out ALL of their reviews so you're aware what kind of quality and professionalism you would get-- hint: very low!

Jeff B.

I rarely, rarely write reviews . . . We hired Rocky's Roofing to re-roof our home. They were superb. Superb. In an age where contractors typically are late, or unresponsive, or you have to chase them to do their work and finish up, Rocky's was superb. They committed to a start date, met that date, their crew worked from daybreak to sunset, they met all expectations, and they did so at a good price. We had bidded out our project, received six bids, and Rocky's was one of the lowest prices. What we liked most was the personal touch, the responsiveness of the owner and the foreman during the job, and when there was a small issue I found, they resolved it quickly without issue or dispute, because as their owner said ""we want our customers to be satisfied."" We were. We would recommend and hire Rocky's Roofing again in a heartbeat. They are already added to my address book. Thank you, Shannon and team at Rocky's Roofing.

Mary L.

Overall great re-roof experience. Very competitive pricing. The staff and crew were professional and courteous. Quality work and great customer service. Very pleased with the finished product.

Bridget S.

Do not use this company. I wasn't going to leave a negative review but I am so upset. This shouldn't happen after 2 years putting a new roof on and being repaired 3 times. Then I was told that the warranty is I. The old owners name. Even though it was in the contract before we purchased the house a new roof would be installed which it was. How can a company be ok with this and not fix their work.

Denise G.

Rocky's is a very professional company to work with. From the very first day I had Shannon come out to inspect the roof, he made sure to explain everything to me and did not hesitate to stick around to answer additional questions or ease my concerns. When it came time for us to make a decision I went to the office and Kenda was so nice and welcoming. I got the vibe that they treat their customers like family and I was right. The guys who came to do the roof were very nice and responsive to any concerns I had as well. The foreman on the job was great and so respectful. They made sure to clean everything up even if they had to come an additional time just to make sure everything was clean and safe. I very much trust that they had our best interest and I would recommend them to anyone who needs roof repair or a new roof. They are good people !

John Paul T.

Quick, easy, and simple! That's what we all love, right? If you do Rocky's is for you. I called and meet with Shannon (great man) we sat down went over the contract, permits, and walked through all the rest of the paper work step by step. I felt comfortable with everything he told me. I asked if we can be a priority because our house insurance needed a new roof to be able to continue insuring us (roof is 30yrs old little patch work). We shook hands I signed the contract within a week The permit was pulled, they begin the demo! ALL IN ONE DAY they had the roof completely demoed, replaced all the rotten wood, laid out the first layer of protection! Two days later the inspector came out and approved/signed off no issues whatsoever! Next day they had their guys here completely shingled the house (straight lines start to finish) and following day got the final inspection, approved/signed off once again no issues! Couldn't be any happier with the service! Best looking roof on the block as of now!!!!

Sergio U.

I had two small leaks in my roof. I called Kendra to schedule, and Shannon (the owner) came out right on time, and was a pleasure to deal with. He assessed my roof and gave me a fair price almost immediately. The communication with Shannon and Kendra was excellent. The roofers showed up when they were supposed to, were polite, and as far as I can tell, did a great job. They cleaned up after themselves, and were careful not to destroy any of my plants. I highly recommend Rockys roofing.

Karen K.

Rockys Roofers came to fix my fascia. I asked the owner to look around and tell me what needed to be fixed. He gave an estimate over $1000.I paid it and one week later I saw they missed a veryobvious spt with black showing. I told them I did not mind the oversight, but please charge me accordingly. He told me it was my fault for not telling him about the spot. I thought I was paying him to assess the situation?! When I got frustrated he told me to find someone else to do the job!