Ridout Roofing

Steph M.

Steve And his team blew me away! We have a rental property in the east bay and we had been putting off replacing our roof for quite sometime Bc of the thought of headaches that seem to accompany most construction related projects and sometime financial stress as well..... To our very pleasant surprise, we hired Steve and within the month, from consult to finished roof we were done. Unheard of, amazing, top notch service, products, paperwork, timeline, and our devoted renters said it was painless which we were dreading would have been just the opposite for them!
Highly recommend Steve and his team! His expertise and ability to educate you on the process, the popular and high demand options, cost effective short or long term depending on your needs and affordability!
Can't say enough great things about this company!
Highly recommend!!!!

Pan N.

Never again . They would not take acknowledgement of their worker short cut job that I found out 5 years later . Now they are using 5 year limitation warranty clause . On one came out to look at the problem . No star.

Luis D.

Worst customer service experience ever. Property damage, incomplete work and cleanup. Zero on the ability to communicate professionally. If you want to feel like someone your paying over 25,000 dollars is doing you a favor hire them.

Loren M.

Emailed Ridout Roofings request for estimate... received response of available date and time, confirmed date and time, and here I sit, time off from work and no estimator. Wait additional 45 minutes, call to check status to find there is no estimate scheduled for me. I suppose I should be glad I've only lost some time to find out this is not really a company I want to do business with.

Stephen M.

Very pleasantly surprised. Ridout was great! We did our research and got proposals from a number of roofing companies. We picked Ridout because of the value for the money and the professionalism of the company. So we were ready for Ridout to do a good job. But we were still surprised by how well the whole process went and how great the roof and gutters came out. The office people were very attentive and helpful. The roof crew and gutter crew were very professional, courteous, and quick. Ridout gets my strongest recommendation!

Mindin C.

I have replaced my roof in 2005 in 2008 i have water leaked it took 5 days to come to my house . Now i discovered they did not do correctly I told the man who came to my house plat part area are having problem all he did was just patched and left . Lady name Mechelle is very rude . I was there on March 17 i need to have someone to look at the problem today is march 24 . No one can stop by ?

Charlotte M.

Ridout installed my roof at a very fair price some years ago. When it sprung a leak during recent heavy rains, they were out very quickly to repair, despite being swamped with service calls. I really appreciate their fast response!

M S.

Bummed that this did not turn out better. They did a decent job tearing off the old roof, and the workers were splendid. I think the new roof is strong and water-tight now. Unfortunately, their quality control (oversight of the final steps of roofing) was not good. During the final stretch of roofing, as the roofing materials were put in place, the official troubleshooter Ridout sent to talk with me, and to explain what was being done, was defensive and dismissive. Tried to talk to the owner, but the front office insisted he was not available ever.

Janet L.

Tried to support local business but I think IT WAS A BAD IDEA!! Their job is fine. I had to make few phone call to reminded their people to clean up all trashes and boxes left on my roof after the job done. They would only return your phone call if you call for the payment. ZERO communication after they got your money!! NEVER return phone call nor e-mail!! SO DISAPPOINTED!! I DO NOT RECOMMEND THIS COMPANY TO ANYONE!!!

Russell B.

After an initial difficulty in securing an appointment for gutter & valley cleaning and tile inspection, Ridout performed my requested inspections and repairs flawlessly, on time and came back to finish necessary repairs when they said they would.
Great service in a crazy busy time due to el nino fears after no rain for 4 years
I highly recommend these folks