Rhino Roofers

ML B.

From the initial inspection to the final walk through of my gorgeous new roof, the team at Rhino Roofers really went above and beyond. The office staff was always responsive, scheduling went so smoothly, and the installers and project managers were flawless. Considering the quality and longevity, I am confident that I received the highest quality roof and the best price and ""bang for my buck.""

Karen B.

I found Rhino roofers by an internet search. They did not solicit my business in any way. Tatiana and her crew were a pleasure to work with from start to finish. Initially, I reviewed with the on-site supervisor, and he didn't know the complete drip edge replacement was added to the estimate. He thought it was only in spots damaged. He spoke to Tatiana and called the guys to pick up the new 2-inch drip edge to bring it up to code and more shingles. Frank's repair and remodeling had damaged the drip edge all around my home when his team replaced the facia. That wasn't a big deal because I learned it should be removed to replace the facia anyway. One roofer I did not hire said most companies probably don't want to say you would need a roofer when replacing facia. Rhino did not just need to replace the damaged shingles on sections of the drip edge but all the shingles on the drip edge when replacing it. I hope to share with all homeowners so that they know the process. The team had tied rags around the ladder so as not to damage the new paint job. I was going to rent scaffolding, but it required an account application that takes weeks. Scaffolding can be delivered on the same day. Rhino promised to paint again if they damaged the paint, but they didn't need to at all. They finally agreed with me in action--an ounce of prevention is worth a pound of cure. Later, the head guy said we got the feet to go over onto the roof from Home Depot--my favorite solution; but I forgot, since companies that don't have it, usually don't want to buy it. They even tacked down the drip edge when I showed them a before and after photo at the peak of the house. See photos. Homeowners, hire a roofer to come the next day after any facia replacement or get a roofer to do the entire job. They sealed exposed nails with silicon and, inadvertently, added diverters that I didn't need They were in an inspection report, but, since I will be re-installing gutters, they are not needed, except at the hvac outside for now. They repaired flashing the carpenter damaged while replacing the facia earlier this month. One Rhino Roof worker admitted he broke a welcome statue--my favorite irreplaceable statue after I found it. I didn't know they needed to go on the porch since they required everything taken off the driveway, and I asked if anything else should be moved. Homeowners, it is.bedt to just remove everything. In 5 years or so, I know who to call to replace my roof, not Ghostbusters, but Rhino.

Jan K.

Don't respect ""No Solicitor"" sign posted at gated community entrance. Twice now, the same individual has rang my doorbell, introduced himself, and continued trying to justify being at my door despite me telling him there is no soliciting in this neighborhood. I will not use this company, nor any others, that flagrantly disregard our community rules. I have contacted our management company, offered my doorbell video and the name of the offending person, asking them to address the issue with this business.

UPDATE: I'm told this is a law enforcement matter rather than property management; I'll be contacting law enforcement directly.

Zombie O.

Shiny trucks, great uniforms make this company look totally professional. The workers met me at the door and were very friendly and ready to work. They explained what they were going to do and then got down to business. Even the phone customer service is pleasant, professional and friendly. I will keep them as my go to roofing company. Thanks guys for the great work.

Celinda B.

Had roof & gutters replaced. It started with Mike Torres who came and explained the process to include explaining in detail the products. Then with Ms Kathleen at the office was very nice & helpful and assisting me with the insurance process. I also spoke with Ms Emily. She was friendly and helpful. They always kept in contact with the process.

Rosi G.

We had our roof replaced by a San Antonio company that advertises heavily on an AM radio station in San Antonio. First the roof leaked shortly after it was supposed to have installed the new roof. They did a horrible job.
But Rhino Roofers came to the rescue! Rhino Roofers uncovered myriad negligence on the part of the radio roofer! Rhino redid a large section of the roof so well that I would ""Highly Recommend"" Rhino Roofers to anyone!
Not only did it repair what the previous roofer did, Rhino went the ""extra mile"" to include repainting and replacing rotted wood that was the result of the first roofer's poor workmanship. Please, Call Rhino Roofers before you call anyone else in San Antonio!! Above all, Don't call the roofers who runs their Ad on AM radio in San Antonio!
Save yourself money and headaches. But remember to call the BEST ROOFERS in SAN ANTONIO---RHINO ROOFERS!

Austin M.

Cody, Andrew and the rest of the Rhino Roofers team was amazing to work with literally since the first day!

Communication was great and scheduling was a breeze, but I was most impressed with the roofing crew on the day of the job. I'm from a construction background and was suuuuper impressed when the crew rolled up at 6am on the dot and immediately got to business!!

My sales rep Cody and Andrew the project manager were on site communicating with me immediately which was fantastic. Even with a 2 hour rain delay the job and cleanup was done by the end of the day. On that note, I have to mention that when Andrew told me they might get delayed a bit for rain he also took the time to explain the steps they had taken to protect my home if/when it did rain. First, they did the roof in sections so that as little as possible would be left exposed to open air at any given time. Next, they kept tarps at the ready to roll down the roof and cover the section they were on if rain started. A plan that was flawlessly executed I might add!!!

And finally I need to praise their cleanup around my house once they finished. First they put tarps up around the perimeter of the house for the duration of the job and the tarps literally caught everything that would otherwise end up in my yard. After they removed the tarps at the end the whole crew did multiple sweeps around my house with magnets to make sure it's safe for my kids! 10/10 would use Rhino Roofers again!!!!

Mark R.

After purchasing a new home we needed a roof. Looked at 4 different roofers and had Christian from Rhino Roofers give us a bid. He was patient as we waited to close on home and then waited to get other bids. He continued to follow up with me on how the bids were going and if I had any questions. After going with the lower price bid by a bit I informed him that we would go with another company. He did not pressure but asked what we were getting with that company and warranty. For the small amount I was going to save we were not going to get the warranty or correct ridge shingle to match. He gave great points and we chose to go with them. The process after that was flawless and zero worries. Andrew was in charge at the job site once the job started and continued to send me picture updates of what he saw and progress of roof. They stripped and threw up a new roof using duration shingles in one day. The yard was left clean as if there had never been a roof torn off. Andrew continue to follow up after to make sure the roof was to my liking. This was a big relief while trying to move into our new home. I would fully recommend Rhino Roofing for any future projects and the great help of Christian and Andrew.

Ric M.

I found Rhino Roofing from purely chance. I spoke to Rachel and her folks and found them to be so knowledgeable and they walked me thru every step of the way. They put the roof up in one day and cleaned the site up perfectly. The whole staff from the receptionist right down to the gutter dudes where professional and really went above and beyond.

They sure made this situation a wonderful experence and i would highly recommend them to anyone. Rachel, Christian and even Gus helped me tremendously with paperwork and every aspect of the job. I am in the mortgage business and have heard roofing nightmares and i must say these folks are top notch. You will be thrilled with Rhino Roofing!! I sure was!!!

Lylah S.

I want to take the time to Thank Christian L. and Gus from Rhino for making our experience such a smooth and pleasant one from the moment Christian came to our home he was very informative and even overed to get on our roof to cover a few spots with tarps for the few days of rain we were going to be having while ""we made our decision"". He didn't have to do that at all but as he went our of his way to do that for us we stopped him before he left and said ""Let's do it"" and Gus worked with the dates we needed and everything was done in less than a day including dropping off the materials. WE ARE SO GLAD THAT WE CHOSE RHINO ROOFERS...Without a doubt!! Will add photos as soon as I can :)

Alex & Lylah M.