Resolute Roofing

Joshua H.

Absolute crooks. These reviews have to be either bought, friends, or filtered by the company. All they care about it the bottom dollar period. Does not care about your property during the process, moved at a snail pace, squeezed every dollar they can out of you. Then when you think it's over they try and squeeze even more money out. Damaged property but then some how you owe even more money because they were ""really busy at the time and forgot to mention the ""fee"""". There are A LOT of other local roofing companies with better integrity on the SW coast that actually care about their community. This company is absolutely not one of them. I have MANY friends in the real estate, pool, construction, commercial tool rental areas and you can bet every single chance I get I will tell everyone to stay away from this company. Eventually majority of this area will have new roofs and jobs won't just be falling at their feet. Then how they treat people will come full circle.

Barb B.

Anyone in need of a new roof should contact Resolute Roofing. There are not enough good things to say about them. Professional, on time, thorough, pride in workmanship. My rep was Mark F. he was awesome, and always checking in to be sure I was satisfied with the work being done. The entire team was top notch.

Sonne M.

We worked with Resolute Roofing for the completion of our new roof and had a wonderful experience. They were very helpful in the selection process and worked very efficiently and on time. Great team to work with. Highly recommend.

Scott T.

This is a rather long description of our seven month experience with Resolute Roofing so here's the bottom line: I highly, and without the slightest reservation, recommended Resolute Roofing to anyone in need of a top quality roofing company clearly committed to providing a positive experience from initial contact through project completion.

Within a few weeks of hurricane Ian our insurance company had sent us a brief letter saying the extensive damage to our tile roof only amounted to $4,500 or less than half our deductible.

Shortly afterward, in early November, while still waiting for our old roofer to even return our initial call, Kenny MacDonald of Resolute Roofing came to our door and virtually his first words were 'You know your roof is a total write off'. I was extremely surprised to hear this especially when he gave me a ballpark idea what a new tile roof would cost which was about 16 times our insurers estimate.

Kenny explained that our insurer's letter was basically a denial letter and that unfortunately we might have to get an attorney involved to get any satisfaction from them. I wasn't eager to take this route but appreciated it might be our only option. Kenny then offered to take drone photos (our adjuster didn't even climb a ladder for his inspection) at no cost nor obligation and went on to explain the advantages of Tilcor stone coated steel over concrete tile and why we might want to consider it.

Since Ian we'd had several other roofers knock on our door but none were from SW Florida and I knew I wasn't willing to deal with any company not based here. Even as a local Realtor for over 29 years I'd not heard of Resolute so I spent much of the rest of the day researching them and reading a ridiculously impressive number of 5 Star reviews.

Within a few days I had Kenny's replacement estimates for Concrete Tile, Stone-Coated steel and Standing Seam metal as well as 31 high resolution, close-up, photos of our roof damage. I told Kenny that I'd like to give our insurer one last chance to do the 'right thing' so I forwarded his quote and photos to them and waited for what I, and I believe Kenny even more so, truly expected to be a negative response.

On December 5th, and much to my surprise, a different adjuster called to say they completely agreed with Resolute's assessment that our roof was a total loss and that we'd be receiving our roof, and pool screen, replacement check within a few days.

Within a couple of weeks we'd signed our Resolute contract and then patiently waited for our expected tear off date of mid to late March with replacement to be about mid to late May.

On March 9th Resolute tore off our tile and underlayment and installed the new underlayment. Due to bad weather in Texas it took a couple of weeks longer than expected to receive our new roof material but within a week of its arrival Resolute's only Tilcor crew, Calvin, Jesús and Freddie showed up to begin work. After watching many of our neighbor's roof replacement done by crews of ten or more I was quite surprised to see only three but what they lacked in numbers they more than made up for in coordination, hard work and totally unwavering commitment to installing as perfect a finished product as possible. Much too rare these days.

I had a couple, of what I hoped, were minor special requests for Calvin, Jesús and Freddie and with a smile, and not a second's hesitation, they agreed to both.

When the roof was almost complete Calvin suggested they leave off the bottom row of roofing adjacent the pool enclosure to allow our screen repair company to more easily replace our screens without having to walk on, or potentially damage, our new roof. I new it was a great solution and even though it took three weeks to get the screens replaced Resolute was happy to delay their work in order to achieve the best possible outcome.

As I recently told Kenny 2023 was obviously a very tough year for SW Florida but the day he rang our doorbell was, although I didn't know it at the time, definitely one of our very best days of 2023.

I highly, and without the slightest reservation, recommended Resolute Roofing to anyone in need of a top quality roofing company. If you choose stone coated steel I can't imagine you're not going to be seriously impressed with Calvin, Jesús and Freddie as well.

Maryellen R.

Resolute Roofing is the BEST roofing company out there. They were punctual, they cleaned up, and my roof looks beautiful! They are top notch and I highly recommend!

Russ N.

We are extremely pleased with the work and professionalism that the Resolute team did for our home in Punta Gorda FL. Would not hesitate to recommend them to anyone. Our representative Mark was awesome.

Karen R.

Quick response to our telephone request from Resolute Roofing. Jay B went the extra mile to give us great service. Estimate was more than fair and they were able to keep the gutters (which most said had to be replaced at our cost even though they were less than 2 years old and were in great shape). Needed some extra plywood but their prices were less expensive than other roofers on the wood and they were honest about what was actually needed. Job was done quickly. Very happy with the results. Call them !! 239-488-2113

Debra D.

Resolute Roofing was very responsive to us from the beginning of our post-Ian damage and their work and cleanup was very good. Collin Jacobs was our Account Manager for the reroofing and we could reach him at any time by text or phone, unlike the horror stories we heard from others. We highly recommend the company.

Hunter R.

A great local (SW Florida) and veteran owned roofing business. I just can't say enough good things about ""RESOLUTE ROOFING, LLC."" my representative David Rairick went above and beyond to help me with not only a great roof but also with the process of dealing with my insurance company. He turned what we thought would be a grueling process into a as painless as it could be ordeal. I have recommended RESOLUTE to everyone that i know that still needs a roof replacement. In fact, my best friends family just had a very intricate metal roof put on and it looks great. If i wasn't completely happy with both RESOLUTE and David i surely wouldn't have recommended them to my best friend. So if you're in the recently destroyed SW Florida area and still need your roof replaced go ahead and give them a call.

Michael G.

Resolute put my roof on last year , Was happy until the last section of roof that was completed that was done in the rain in the dark by men working by holding flashlights in their mouths , I lost about a dozen ridge cap shingles during the storm, I have called more than 10 times to every different number I have and not even the courtesy of a phone call back , I understand people are busy but not even a phone call ,had enough calls when they wanted the $21,000 check
!!!!