Redwood Roofing

Grace Y.

November 2, 2023 Update: Jordan withdrew his offer to hire his roof inspector to do another inspection. Instead he hired a subcontractor to address a few issues that were raised in the roof inspection. He told me the things the contractors did were: ""They were able to straighten out some of the tiles. They also checked all of the perimeter tiles and secured them with screws."""" I had them remove tiles around the chimney and resecure the flashing. Everything looked good with the flashing, but I had them add additional protection, and had it resealed. They also removed the ridge cap and sealed the peak."" ""They also installed two additional attic vents which will help circulate the air. I had them check around for any other maintenance items that they could find and touch those up as needed. Everything looks good. They also cleaned off some leaves and debris that had fallen on the roof. It wasn't bad.""
Then he asked me to give his business five stars rating and remove my complaint from
BBB. However, I disagreed with his request, because the subpar quality of his work crew's workmanship and other more serious issues the roof inspector mentioned in his report which are much more difficult to fix haven't been addressed. So I'm changing my rating from one star to 2 stars. The one star improvement was due to their minimum effort to correct their mistakes.

Pete P.

As a long time real estate professional in Santa Cruz County, I have come to appreciate and listen when my clients speak up about a service provider. After several mentioned to me about how they received great service at a fair price from Redwood Roofing Repair, I called and spoke with the owner. I asked questions and he was responsive. I have used them for inspections and he is honest and reliable. If you need a professional to help with roof repairs or replacement, do yourself a favor and give them a call.

Kathleen P.

Very professional and friendly. They did a beautiful job with a nice follow up to make sure all was as expected. They were very good about addressing any and all concerns and making sure I was happy with the work. I highly recommend them.

Patty D.

This company saved my life!!! They came out to review and fix my problem in the rain! They were responsive, timely, skill set is great and followed up on the work to make sure the work met my needs. I would recommend this company anytime to anyone.

Michael N.

They have yet to return my call or answer my ""please contact me"" submission from their website. Since this is indicative of their responsiveness, I could never recommend them.

Mark D.

I would highly recommend Jordan and Redwood Roofing. From his prompt response on my initial inquiry to his competitive bid, to keeping the agreed schedule to working through any issues during the job. Jordan was clear when our 1950's era roof needed additional repairs due to age and wear and tear, in the end he was intent on making sure we were completely satisfied. Redwood Roofing does quality work at a competitive price and we found the whole crew to all to be extremely thorough, reliable and customer focused. We are so glad we selected Redwood Roofing over the bids from larger companies. I do not think we would have gotten the same level of service we received on our project. Thanks so much Jordan, we love our new roof!

Sarah C.

We couldn't be happier with the roof repair and skylight replace by Redwood Roofing. The owner Jordan is professional and easy to work with. He gave us good information about our options, provided a reasonable quote and the finished job turned out great! Definitely recommend using them.

Cara W.

I needed a licensed company to inspect the roof of the house I recently bought, for insurance purposes. I called Redwood Roofing, and even though they are a very busy company, they happened to be in my area at the time of the call, and were able to squeeze me in right away! They completed the inspection and I found them to be professional, courteous, honest, and knowledgeable. When I am ready to put on a new roof, they are definitely the company I will be hiring.

Jennifer S. G.

As a local REALTOR, I have used Jordan for a client's house and his company did an excellent job on her gutters and provided a very fair bid for a re-roof. About 6 months later I was in need of a roof on a property for myself and Jordan and his team got us in sooner than expected as other companies were booked months out. His crew showed up when they said they would, installed a beautiful roof, and left the job site tidy. We would use Jordan again and I will continue to recommend him to my clients and colleagues. PS- He answers his phone or will call you back. Good company with a great leader!

Hamid G.

Redwood roofing installed new roof in two houses for me. They reviewed shingles and underlayment options with me, recommended best options, and granted my requests. They were quick to schedule installations, and responsive to my weekend call to watertight the roof during unexpected rain at the installation time. I am very happy with the materials and professional installation. I highly recommend them.